HT1657 rental movie on iTunes not playing

I just rented a movie and it wont play...suggestions? I have all the updates done. I tried restarting my computer and nothing...

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

Why is the rented movie from iTunes not playing?

I have rented a movie from iTunes in my iPad, and it is not playing. When I press on the movie title from the iPod > purchsed section, it gives me a black/blank screen for a second or two and then takes me back to the main desk-top screen. Is there another program or step that I am missing?

Absolutely correct! Wasn't even thinking about that. LOL
Chris CA wrote:
When I press on the movie title from the iPod > purchsed section
You view rentals in Videos > Movies, not the iPod app.

Previous movies on itunes not playing

I got an ipod classic recently and i'm trying to load it with everyting I previously had in itunes and it's telling me that the movies (home made vids) aren't supported by the current version of quick time on itunes.

Sid Starr wrote:
And don't come on here justifying Apple's stance on this.
Well, movies play from my iPad and my iPod via both the HDMI cable and Apple TV just fine and I was going to ask for details regarding your difficulties. However...

Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the movie on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Than you.

Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the video on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Thank you. flora j

Thank you so much! I've spent days on this. I'm 80 years old trying to learn this wonderful modern technology. flora j

HT1657 How do I delete a rental movie that will not load on my iPad

How do I delete a rental movie that does not load

Have you tried swiping across the progress bar and see of a delete button comes up that way?
Or try Settings>General>Usage>Storage>Videos. If the movie appears in the setting, try the edit button in the upper right corner.
You can also try resetting the iPad and then see if you can delete the download.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Locating rental movie on iTunes that dropped out while playing through AppleTV

We just rented a movie from iTunes to play through Apple TV. It dropped out after half an hour and now I can't find it anywhere to finish watching it. Have looked in iTunes library, nothing there. Very annoying - any ideas???

This is a frequently asked question, which sometimes has a solution and sometimes has no solution. See this long-running discussion on the topic:
Muhannad Al-Khurafi, "Audio Drop while using airtunes", 10:38pm Jul 21, 2004 CDT

New Home Movies from iTunes not showing up on Apple TV

I edit a lot of home movies in Final Cut. When I am done I use "Compressor" to convert the uncompressed movie files to an Apple TV format. The problem I am having now is that after I import them into iTunes they aren't showing up on either of my two Apple TVs when i use Home Sharing on my local network. I am able to play the movies in iTune and play them on my Apple TV by using AirPlay, but I would prefer not having to do this.
A few things to note:
1. Software is up to date on Apple TV
2. I have "Share my library on my local network" checked and "Share my entire library" selected under SHARING in my iTunes preferences
3. I am using Compressor 4.07. The preset option I use is " 1080 for Apple Devices (10Mbps)- Compatible with Apple TV (3rd gen.) and iPad (3rd Gen.)
Name: 1080p for Apple Devices (10 Mbps)
Description: Compatible with Apple TV (3rd gen.) and iPad (3rd gen.)
File Extension: m4v
Estimated size: 4.5 GB/hour of source
Device: Apple TV 3rd Generation
Frame sync rate: Automatic
Video Encoder
    Width and Height: Automatic
    Pixel aspect ratio: Default
    Crop: None
    Padding: None
    Frame rate: (100% of source)
    Frame Controls: Automatically selected: Off
    Codec Type: H.264
    Multi-pass: On, frame reorder: On
    Pixel depth: 24
    Spatial quality: 50
    Min. Spatial quality: 50
    Temporal quality: 50
    Min. temporal quality: 50
    Average data rate: 10 (Mbps)
    Maximum data rate: 14 (Mbps)
Audio Encoder
    Sample Rate: 44.100kHz
    Channels: 2
    Bits Per Sample: 16
    AAC encoder quality: high
    Data rate: 128 Kbps
Include Dolby 5.1 Audio track
Compatible with Mac, PC, Apple TV (3rd gen.), iPad (3rd gen.) and iPhone 5, iPod touch (5th gen.)

Are the files in the library?
I notice that music and movie categories exist, and I can watch the movies I have converted using handbrake, and iMovie for home movies that we're added to my iTunes library....but... I want to sort this into kid movies, parent movies, and home video categories. Apple TV will be so much more useful if I don't have to use my iPad to air play my home movies. Browsing a single list of video that includes these 3 distinct functional categories is pretty lame.   Where is my apple freedom here?
I expect this fixed or more easily configured with the new Yosemite and iOS update. I hope there is an Apple TV update to make this better too.

How do I delete a rental movie that could not download

How do I delete a rental move that could not be downloaded

Have you tried swiping across the progress bar and see of a delete button comes up that way?
Or try Settings>General>Usage>Storage>Videos. If the movie appears in the setting, try the edit button in the upper right corner.
You can also try resetting the iPad and then see if you can delete the download.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Using Lion, recent Movies with .mov extension will not play in Quicktime, but earlier ones taken with same camera (Kodak M530) will play fine.

Using Lion, recent Movies with .mov extension will not play in Quicktime, but earlier ones taken with same camera (Kodak M530) will play fine. I have got VLC which runs them fine but cannot get movies saved in iPhoto to play in VLC...and of course its a real bugger to copy moves from iPhoto to another folder; in fact if anyone can tell me how to do that I will accept defeat!

Hello Shad:
Have you downloaded and installed Flip4Mac?
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmedia
Barry

Quick time movies (.mov) files will not play in Iphoto 11.

Quick time movies (.mov) files will not play in Iphoto 11. The thumbnail of the movie shows but when selected only a exclamation mark appears. I rebuilt the library, thumbnails, permissions etc. I also found the movie files in the iphoto database intact and working. Please advise.

You're welcome.
Well believe it or not, that's exactly what the exclamation point means. Search the forum. I've been doing this a while.
Next, I have no interest, commercial or otherwise in Library Manager, I have no shares in the company that makes it. I didn't make it. It's not my software. You could give those guys a million dollars and I'll get nothing from it. I and other expereinced users have recommended it thousands of times on this forum for this problem. Amazing how often it works. Of course, a quick search would have told you that already.
Another: Believe it or not you can use the Rebuild Function of Library Manager for free. You don't need to purchase it for that purpose.
Y'all have a nice paranoid day now.
Regards
TD

Is there a fix for watching rental movies from itunes on my ipod touch 5th gen?

is there a fix for watching rental movies from itunes on my ipod touch 5th gen?

Huh?
What is broken?
Please explain.

Bought a movie via iTunes, tried playing it and was told that it "requires Quicktime, which this version doesn't support"

Bought a movie via iTunes, tried playing it and was told that it "requires Quicktime, which this version doesn't support". Any suggestions? Also why does iTunes sell a movie which you then cant watch!!!

Try restarting your iTunes in 32-bit mode, as per the following document:
iTunes 10.4 for Mac: Older media files may require iTunes to reopen in 32-bit mode

HT1657 My movie rental freezes and does not play properly

I rented a movie and when I pressed play it would not play. When it finally started to play it would freeze and looked very digital.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Trouble with Playing Rental Movies from iTunes

I rented a movie on iTunes (on my apple TV). It started to play after about 5 minutes, no problem. Then after about 50 minutes, I went into Menu, by mistake while trying to pause the movie.... That's it.... cant get back to the movie afer that.
The movie was no where to be found. When i searched again and found the movie, it allowed me to rent it again - on selecting play option, it said movie already rented but not download and to 'download' it go into Menu>iTunes Store>Check for Rentals.
I do that and it just seems to go on endlesslu without anything happening.
Why cant i just play the movie again?
Any suggestions please

This got sorted out.
I chose a diffent itunes store.
then came back to the original store and i can view the rental movies

ITunes not playing videos or movies

iTunes isnt playing video's or movies, but is playing the music of them. I need help! I just purchased music video's and they are not playing, only the sound is.

This problem cropped up for me yesterday. I had just copied a new video to my iTunes library and was testing that it worked properly, but while the sound was playing, the screen was black.
Pausing/pressing the Play button resolves the issue, until I select a new video/movie to play, when I have to do it again.
I'm running MacOS X 10.6.6 and iTunes 10.1.1 (4). I tried reinstalling iTunes, with no luck. I also tried the old mainstay of replacing the Preferences file, but that also didn't help.
There is ONE new wrinkle to this situation. Yesterday, I had installed a new app named AirView to stream videos over AirPlay to my iPad. This works fine, but after this, the issue cropped up, suggesting an AirPlay issue.
I have two iMacs, so decided to try this situation on the Kitchen iMac and played a video on this other iMac just fine, video and sound. I then started up AirView on the iPad and initiated the video stream to the iPad from the Kitchen iMac. The movie played fine on the iPad. I quit AirView and went back to try the video on the Kitchen iMac, and yes, the video now failed to display until I reselected Computer from the AirPlay menu at the bottom of the screen, or used the pause/play solution, even though Computer was still selected as the default in the AirPlay menu. Doing this once seemed to be enough to resolve the issue for playing all videos on the Kitchen iMac, but not on the Office iMac.
The only other difference between iTunes on these two iMacs is that one (the Office iMac) is running its videos from a FireWire 800 attached 2TB hard drive, while the Kitchen iMac's contents are on the internal hard drive.
Deselecting the AirPlay option in Preferences/Devices to start videos correctly on the Office iMac is not a solution, since this iMac serves as our home server for our Apple TV.
Since I have a practical option, however, and since this issue doesn't affect playing videos remotely using AirPlay, this is now a buggy annoyance, but no longer a problem for me.

HT1657 rental movie on iTunes not playing

Similar Messages

Maybe you are looking for