HT1657 Rented movie. Movie started. Movie stopped. Cant download rest of the movie. Yes, I have working internet

Rented Movie. Movie Started. Movie stopped. Can't download rest...

Same problem here. I am from Brazil. Started to watch Gravity, then stopped last 18 minutes to finish. Sign out my iTunes account, sign in back and...they ask me for a new rental to watch! What? But in the bottom side they say my rental is valid within 48 hours.

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I bought this movie on itunes, but i cant find it in the "movies" section.

i bought this movie on itunes, but i cant find it in the movies section. but i did pay for it.

http://www.apple.com/support/itunes/
For Mac
http://discussions.apple.com/category.jspa?categoryID=153
For Windows
https://discussions.apple.com/community/itunes/itunes_for_windows?view=discussio ns

We rented a movie from Apple TV, had to pause it, accidentally pressed the search button on remote, could not get back into the movie, apple said 'go to settings, downloads, look for the movie', yeah, right, there is no 'downloads' selection under setting

wow, this is taking forever to communicate with anyone, I just want my $4.99 back from the movie rental I paid for. I paid for a rental, we were watching it, had to pause it, accidentally hit 'menu' on the apple remote, tried to get back into the movie, wouldn't let us, apple said ' go to settings, click downloads, select the rented movie from there',( not really a quote, but, close enough). So, we went to 'Settings' on main menu, but, there is no 'downloads' icon....I guess it is true: Do Not Rent from Apple TV'.
Fiona

Welcome to the Apple Community.
You are looking at outdated instructions, you can find the "check the downloads" option under settings > iTunes Store. You may also wish to look on the movies > rentals.

HT1657 My movie -- safe House -- froze/stopped with 57 minutes left to play. How can I get the rest of the movie to play or how can I delete it from my iPad and download the rental again?

My rental movie -- Safe House -- stopped/froze with 57 minutes leftnto play. How can I watch the rest of the movie, or delete it to download it again?

Welcome to the Apple community.
Have you tried stopping the movie and trying to start it again.
Unfortunately you cannot re-download rentals. If the problem continues, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?

I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?

I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action

My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it back up? Recently rented a movie directly through apple tv but can't see the movies section in main menu now.

My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.

Welcome to the Apple Community.
Check the location setting for the iTunes Store is correct.
You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
If you are still having problems try a restore.

I added music to a set of clips but want to stop the music there and have no music in the rest of the movie. How do I do that?

I added music to a set of clips but want to stop the music there and have no music in the rest of the movie. How do I do that?

there are two ways applying music to an iM project
http://help.apple.com/imovie/#mov3b0f955f
as 'Background' which offers lots of automatisms, but lil' control
or…
http://help.apple.com/imovie/#mov3b0fb470
as 'clip' - which can be handled asany other clip, edited, shortened, copy/paste, faded, located, etc

I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H.

I was watching a movie on itunes and i exited, but started to rewatch later. when i tried, the movie was reset to the beginning and wouldnt let me skip to where i was before. can anyone help me?

i was watching a movie on itunes and i exited, but started to rewatch later. when i tried, the movie was reset to the beginning and wouldnt let me skip to where i was before. can anyone help me?

yes yes and yes. but now the movie has completely disappered from my iTunes and from my iPhone. I had 16 days and 19 hours left to watch my movie when I started it, and after I started it I still had 23 hours to complete it. Now it is completely gone.

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

Try signing in and out of itunes on apple tv, do you have lastet OS?

HT204370 my movie stopped downloading halfway through the movie

my movie stopped downloading halfway through the movie and i can't get it to go any further. How can i fix this?

Hello nanners22,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with a recent download that seems to have been interrupted. The following article may help to resolve this:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Thanks,
Matt M.

HT204370 I JUST purchased a movie then when i stopped it to go to the main menu my movie was gone.

I just purchased a movie then when I stopped it to go to the main menu the movie was gone

I just did, it says that all purchases have been downloaded for this account.

I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play.

I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play. On mouse over in itunes the 'play' buttion is not enabled, yet is however enabled on previously downloaded movies.

For me I have follow several of the help articles. When I play the movie in iTunes the screen is black with no audio, the timer status says it is playing (although it does not work all the time). I am able to play and have audio on the extras. I tried to use just QuickTime to play the movie and that as well does not work. I have started iTunes in safe mode and when the movie would begin to play, iTunes crashes and I have to restart. I have tried fresh clean installs of iTunes as well as QuickTime with no luck.
It looks to be a QuickTime problem however I cant verify that. Any help would be great.

I downloaded a movie from itunes on my ipad. In the downloaded area where the movie should be, I only get a link to "iItunes Terms and Conditions", no movie. There is nowhere to accept the terms and conditions.

I downloaded a movie from itunes on my ipad. In the downloaded area where the movie should be, I only get a link to "iItunes Terms and Conditions", no movie. There is nowhere to accept the terms and condotions.

Nevermind, the movie was there in the Videos app, not itunes downloads. Thanks.

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done?

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done? I am trying to create a disc of player highlights for a collegiate coach, and I am using movie files downloaded to my hard drive from a DVD created on a PC.

No unfortunately it won't open in quicktime either. It does the same thing that Imovie does, separates it into two file folders audio and video, and if i select video it opens to reveal 8 files that cannot be selected. VIDEO_TS.BUP, VIDEO_TS.IFO, VIDEO_TS.VOB,VTS_01_0.BUP, VTS_01_0.IFO, VTS_01_1.VOB, VTS_01_2.VB, VTS_01_3.VOB. All of which cannot be opened or selected.
Opening it in Idvd and folllowing your suggestion works and I get a format code of NTSC. Is that the same? Thank you for your time and response.
CaCanuck

HT1657 Rented movie. Movie started. Movie stopped. Cant download rest of the movie. Yes, I have working internet

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