HT1657 rented movie not in itunes

I rented a movie and it started downloading. When I came back later I could not find it in itunes. I figured it just didn't download, but when I went to rent it again I got the message that I had already rented the movie. Any suggestions where I could possibly find the rented movie or how I should handle it? Thanks!

iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725

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HT1657 Rented movie not working my ipad is saying "could not lode video"

So I have a iPad mini and I rented a film and it wouldn't download it was saying download error and not working, so I went on to the videos app and tried to stream the film that worked for about 5 minuets after that a message just pops up saying "could not lode video" and I only have about five hours left to watch it.
Pleases can some one help.

Was it more specific as to why it could not be watched?

HT1657 where does itunes store my rented movie, not showing up in library

where does itunes store my rented movie, not showing up in library

On your computer or your ipad?
Computer - Library>Movies
Ipad - Videos app

How to overcome error of rented movies downloaded to iTunes, not being copied to the iPad?

I have downloaded two rented movies from the iTunes Store to iTunes 10, plugged in my iPad and continuly receive an error msg that "The Movie(s)" was not copied to the iPad because it (they) cannot be played on this iPad. I've found this exact error on-line and Apple suggests that iTunes version 10 corrects this issue ... "Obviously it doesn't!!!" I have researched this issue for three days now and every indication is that there should not be any problems, that all my software, downloads, iPad updates are up-to-date. Any suggestions would be greatful.

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Edit

HT1657 cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

There are instructions for starting it on this page : http://support.apple.com/kb/TS1567

Rented movies not showing up.

I purchased three rented movies and i wanted to watch them on my iphone 4s so I plugged it into my computer to transfer them over. I clicked on the movies tab under my device and only one of the movies i have rented showed up to be able to be synced. I was wondering why the other Two rented movies i have are unable to be synced/put on my iphone. They show up under rented movies in my iTunes library on my computer but not in the movies tab under my device to sync to my iphone.

I had this problem as well. I had just downloaded a movie prior to installing an update and then the movie disappeared. The problem resolved after I signed out of iTunes & signed back in again.

Rented movies not showing up on ipod

I recently purchased an 16GB ipod touch and one of the first things I did was rent a movie and tested it out. It worked great. I have now rented two more movies and for some reason they are not working.
I downloaded them, synced them with my ipod, the video storage increased substantially, hit the videos icon to view one and for some strange reason, they show up for a split second and then they are gone.
There is plenty of storage space (about half the ipod is full according to the capacity bar in itunes...shows there is 8.17GB of storage space free).
I have a tv show listed on there and a few video podcasts as well. They all work just fine, but for some reason the movies are not listed except when I first hit the video icon...they show up on the list for a second and then disappear. Any ideas why I can't view them?
Your help is much appreciated...thanks!!
Message was edited by: lmj29

This also happened to me. I rented a movie and moved it to my ipod touch (2nd gen) and the rented movies tab on itunes is no longer there because I moved the movie to the ipod but it doesn't show up on my ipod. I have less disk space on my ipod, so i know the movie was moved, but I can't find it and now I just have afew hours left before it expires.
Where can I find the movie in my ipod???

HT1657 Rented movies available without Internet?

When watching a rented movie from the iTunes Store, do I have to have an Internet connection in order to watch the movie? For example in airplane mode or when offline would I be able to view the rented movie?

Welcome to the Apple Community.
If you rented the movies, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I cannot view rented movies (purchased through itunes) on my iPad2 in-flight

I cannot view rented movies (purchased through itunes) with the Video app on my iPad2 while flying. On a hunch, I purchased in-flight wifi and only then could I watch my rentals. What gives? Any suggestions on how to avoid paying for in-flight wifi is appreciated.

I don't think that he waited a day. From the wording, I concluded that he waited only minutes (during take-off).
I recall seeing this issue before. Apparently there is an issue related to copyright protection with some movies. I stopped flying when I retired so I didn't pay too much attention to the problem. Perhaps a search of the forum will shed more light.

ITunes rented movie not outputting Dolby Digital 5.1 audio

The problem with the downloaded movie (Real Steel HD) is
that the Dolby Digital 5.1 (English) audio is not being putput. The movie is only playing back in
"stereo" mode. When playing back on iTunes there are four audio tracks
to choose from:
1. English 1 (This plays stereo)
2. English 2 (NO SOUND) - I believe this should be the Dolby Digital track
3. French (This plays stereo)
4. Spanish (This plays stereo)
Neither of the two English tracks is outputting Dolby Digital 5.1 audio.
I have confirmed that my PC is capable of up to 7.1 surround sound and
my A/V receiver is capable of even more. I have updated both the ATI
Radeon 4500 driver and the Realtek drivers. I have tested and
confirmed that my PC is capable of outputting sound to all 5 of my
speakers and my subwoofer, HOWEVER when playing back the rented movie
in iTunes the maximum audio is stereo. I have the latest version of
iTunes installed, so that shouldn't be the problem.
I have also purchased another movie advertised as Dolby Digital 5.1
audio (The Bourne Supremecy HD) but I am afraid to begin my 24-hour
viewing period because of these audio problems being unresolved.
My question is: Are there known issues of movies purchased on iTunes
and played back on a Windows 7 PC not playing the Dolby Digital
tracks? If so, is there a fix for this via an iTunes settings change
or a Windows update patch?
From the four audio tracks that I listed above, I believe track 2 is
the Dolby Digital track, yet there is NO SOUND when that track is
selected.
Please help, as this is pretty frustrating when your movie night is ruined for the family especially after you've paid for and waited for the movie to download.

I managed to get my DD tracks working.
First had to update itunes to the latest version (10.7.0.21) to get rid of the out of sync sound problem
Then updated the realtek driver. There was an update directly in the realtek website (mine is the HD Audio): http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24& Level=4&Conn=3&DownTypeID=3&GetDown=false
After all that. I tunes wasn't allowing anymore to select the Doubly Digital 5.1 tracks (an improvement).
Then went to the windows properties for the realtek optical output and checked both options to allow application exclusive access and to have priority (http://dailykermit.wordpress.com/2009/09/11/windows-7-exclusive-device-control/)
After all this, I was able to enjoy my rental

Rented movie not showing up in iTunes to watch on my laptop

Am having trouble watching a rented movie, it is not past the 30 days. The movie is not in the video section in iTunes. Please help?!

The itunes app is where you buy music. This is not where you watch movies.
Depending on the ios version, it will be in the videos app or the ipod app.

HT1657 Renting movies from iTunes without in-home Internet

I don't have Internet at home. Can I download the movie on my laptop and watch it at home later or is the movie streaming?

Rented movies are downloaded and once completely downloaded should play without an Internet connection. But in some cases, the common factor of which I have yet to determine from the various reports, iTunes insists on connecting to the iTunes Store when you go to play the rental. So while it's probable that you will have no difficulties, you may not be able to play the rental when you get home.
Regards.

HT1657 Rented movie still shows as not expired

I have rented a movie, watched it, it disappeared from my library, but itunes still shows that I have rental that have not expired and this is hindering me to change country for itunes store. Has anyone a solution?.

HI,
Try *right or control clicking* the movie in the iTunes window in the Rentals category on the left then click Delete.
Carolyn

HT1657 Rented movie does not download on Apple tv

Dear apple. You've done it again. You ruined our movie night. Rented movie, got all ready to start watching. Now the movie does not download. Wrong on your Sid as Internet works (100Mbps) and other content/trailers download swiftly.
I am extremely ****** of that this happened again. I have lost the past hour trying various things and now finding a way to get my money back.
Please up your game.

Thanks King_Penguin,
The fact that I logged into an apple.com site fooled me to believe that this was a 'report a problem' site.
I since found the 'report a problem' link.
Wasn't easy to find (could not find it on my apple TV or iPad) had to:
log into iTunes via laptop, and then
click on iTunes Store (right top);
click on account (quick link or at bottom);
select "see all' next to purchase history;
click on small arrow next to 'problem' purchase (movie rental for me);
click on 'report a problem' (at bottom);
click on 'report a problem again (now inside the purchase details) - redirect to browse
fill in details, and
submit.
As you can see quite a long process.
The long process and my missed movie night were the frustrating parts.
The reponse from Apple Customer Support was swift and extremely good - makes up for the frustration.

Rented movie not showing in iTV where purchased or iTunes.

Where is my rented movie? It's disappeared from iTV and not showing in iTunes. I have a receipt to prove the purchase.

Rentals disappear after 24 hours of first viewing them.

HT1657 rented movie not in itunes

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