HT1657 trouble downloading movie on apple tv

I am having problems downloading a movie on my apple tv. When I select the movie icon it shakes, I double click, it opens to the selection. I select a movie but nothing happens. I have rented movies before and it worked but not any longer. I need help!

Welcome to the Apple Communities.
Try restarting the Apple TV and router, although this may be a network issue.

Similar Messages

  • HT4428 Are you having trouble downloading movies.?

    I am having so much trouble downloading movies from apple tv anyone else help

    I'm not sure how you can determine you have the same problem since the problem hasn't been described, however on the basis of what you are describing, you should try the following.
    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

  • Trouble downloading movie trailers through the iTunes store

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    I've sent a few emails to the [email protected] address from the Trailer section of the Apple website but still have got no reply back.
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  • I can not download movies on Apple TV, message says the disc is full. How do I clear the hard drive?

    I can not download movies to Apple TV, error message halts download and says "disc is full". How do I clear the disc/hard drive for apple tv?

    I can not download movies to Apple TV, error message halts download and says "disc is full". How do I clear the disc/hard drive for apple tv?

  • I cannot hear the vocals on downloaded movies on Apple TV. Ithe background music and sound effects only. What can I do to fix  this please?

    I cannot hear the vocals on downloaded movies on Apple TV.
    I can hear the  background music and sound effects only.
    What can I do to fix  this please?

    Most movies have Dolby surround sound. Seems like you don't have all sound channels coming out of your speakers.
    Is the AppleTV connected to a receiver or to a TV?
    If you have a receiver that supports dolby surround you should configure the sound settings of the Apple TV and receiver accordingly.
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  • Has anyone had trouble downloading movies from iTunes on iPad 2? When I download they disappear.

    Has anyone had trouble downloading movies from iTunes on iPad 2? When I download, they disappear.

    ITunes on the ios device is a link to the store only.
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  • HT204370 I watch my iTunes downloaded movies on Apple TV but the subtitles is driving me crazy - how do I turn it off PLEASE?

    I watch my iTunes downloaded movies on Apple TV and these subtitles are killing me - how do I turn it off PLEASE?

    Id the subtitles aren't set to always show then you should be able to turn them off : http://support.apple.com/kb/HT5562

  • HT1657 Trouble downloading rented movies

    Rental movies are not downloading to my Apple TV. Instructions tell me to go to Settings-Downloads. This is not an option. I'm going to Settings-iTunes Store-Check for Rentals. Runs a long time ... Nothing happens. Do I need to just wait longer and try to keep it from going to sleep? Progress bar would be helpful.

    I'm having the same issue...payment went right through and i've been battling this download of the rental for 18 hours now...just endlessly retarts and says "beginning to download" and take 30 minutes, seemingly finishes...and then starts again.  Annoying...

  • Error occuring when trying to download movie from apple tv

    When ever I rent a movie from apple tv an error occurs when I go to downlaod it. The error just says that the movie cant download right now, try again later. Even after numerous attempts the movie still wont download. This had been happening for months and I've just been watching movies from netflix. I'm being charged for movies I can't even watch! How can I fix this problem?

    First, what is your internet speed? www.speedtest.net
    iTunes HD content requires 6mbps (SD would be 3mbps)
    Netflix uses variable bit-rate so it simply degrades on slower connections
    iTunes content waits to play until enough has buffered for playback without interupption

  • Download movies to Apple TV's 160GB HDD

    Hello,
    Newbie here.
    I just got the old Apple TV with the 160GB Hard Drive.  I wanted to figure out how to sign in to iTunes on the Apple TV and start downloading all the Movies I've already bought on iTunes, but I can't figure it out.  I prefer to have these movies on the Apple TV Hard Drive to playback later from this drive because sometimes when I try to Stream video on other devices, the video will start and stop and buffer a lot.  I was thinking that I would avoid this if I played the movies right from the Apple TV's hard drive.
    If I could, I would copy the movies from my laptop hard drive to a USB memory stick, but I can't seem to copy the movie files from the memory stick to the Apple TV hard drive when I plug it into the the Apple TV device. this Would be faster than downloading all the movies from itunes again.
    I'm also going to hard wire my Apple TV instead of using the WiFi.  I find that my Laptop searches the internet and Downloads faster with Ethernet Cable, and takes twice as long with the WiFi.
    Any help would be great, because I have about 25 movies on my Laptop and iTunes account I want to get on my Apple TV hard drive. it's about 80GB and would really suck if I had spend hours and hours, all day, getting these movies to Apple TV hard drive very slowly.
    Thanks.
    John

    You sync content on to the first gen ATV thought iTunes.  After you have entered the ATV setup code in iTunes it will give you a menu to let you choose what content to sycn to ATV.
    I'm also going to hard wire my Apple TV instead of using the WiFi. 
    GREAT CALL!!!!!  Probalby 60% - 80% of the posts on the ATV fourm are WiFi issues.

  • Cannot play any downloaded movies on Apple TV

    I have a downloaded movie in my iTunes library, and Home Sharing is enabled both on my Apple TV and on my iTunes. The same thing always happens when I try to play the movie. The play bar will appear, showing the correct time, but the spiral loading icon will keep spinning forever while never loading the movie. The exact same thing happens when I try to airplay a video I shot on my iPhone.
    I never get this problem when airplaying YouTube, HBO Go, or Netflix. What is causing this problem with local videos, and how do I fix it?

    1. Do you have by any chance your iTunes Library stored on an external drive?
    2. Does Apple TV plays your movie after you have once restarted your iTunes?
    As of today my only option is after a fresh download to restart iTunes and it works again.
    Currently investigation and once found out I will post it here.
    It is really anoying.
    I found that article http://support.apple.com/kb/TS2972
    it seems Apple is aware of this connectivity issues and offers what I am doin anyway. When it comes to connection problem restart everything (seems that is a more easy solution for them instead of fixing it)

  • Aving trouble downloading movies

    I can't download any movies I've purchased.  I get the following errors:
    There were problems downloading some purchased items.
    For more information on the items that could not be downloaded, click below.
    The download of “Star Trek Into Darkness / J.J. Abrams” was interrupted.
    Please choose “Check for Available Downloads” from the Store menu to resume the download.
    There was a problem downloading “Star Trek Into Darkness - iTunes Extras / Star Trek Into Darkness / J.J. Abrams”. An unknown error occurred (-50).
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Star Trek Into Darkness - iTunes Extras - Supplemental Video #1 / J.J. Abrams”. An unknown error occurred (-50).
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Star Trek Into Darkness - iTunes Extras / Star Trek Into Darkness / J.J. Abrams”. An unknown error occurred (-50).
    Please check that the connection to the network is active and try again.
    My internet connection is working great.  Any help is appreciated.

    Went to rent a movie from Apple on my Apple TV (Not Netflix). I agreed to pay $4.99 to rent a recently release movie. Then the spinning circle appeared and said movie will be ready in 1 hour and 19 minutes. After a few minutes I resigned myself that it would take that long, so I turned off my TV and left it be for 24 hours. Well, when I returned I navigated back to the movie I rented and it said 29 days left to watch the movie. Well, that was fine because I intended to watch the movie by selecting the play button. But to my surprise when I selected the play button Apple TV began downloading the movie again with a message placed back on the screen, "Movie will be ready to plan in 1 hour and 19 minutes." Frustration is the word. Has anyone had this problem with Apple TV? If so what is the fix? Also, if I had known that it was going to take in excess of 15 minutes to down load a movie, I would not have bought Apple TV and stayed with renting DVDs. Waiting in excess of 15 minutes, let alone in excess of one hour is logistically terrible.

  • Trouble Downloading Movies

    Sometimes when I download movies, I let the computer download them for a while. When I got back to the computer one day while trying to download a movie, it's filesize went from 1.14GB all the way back down to 194MB. Why is this?
    It was so close to finishing too...

    Went to rent a movie from Apple on my Apple TV (Not Netflix). I agreed to pay $4.99 to rent a recently release movie. Then the spinning circle appeared and said movie will be ready in 1 hour and 19 minutes. After a few minutes I resigned myself that it would take that long, so I turned off my TV and left it be for 24 hours. Well, when I returned I navigated back to the movie I rented and it said 29 days left to watch the movie. Well, that was fine because I intended to watch the movie by selecting the play button. But to my surprise when I selected the play button Apple TV began downloading the movie again with a message placed back on the screen, "Movie will be ready to plan in 1 hour and 19 minutes." Frustration is the word. Has anyone had this problem with Apple TV? If so what is the fix? Also, if I had known that it was going to take in excess of 15 minutes to down load a movie, I would not have bought Apple TV and stayed with renting DVDs. Waiting in excess of 15 minutes, let alone in excess of one hour is logistically terrible.

  • HT1491 Trouble downloading movies onto ipad

    Having troubles downloading or syncing movies purchased on itunes onto my ipad.  I have no problems downloading music, podcasts and pictures but for whatever reason movies won't transfer. I can see the purchased movies on my ipad in itunes but it won't let me access it.  When I open my Videos tab it shows nothing in the folder. Please advise. TIA

    Sync movies from iTune to iPad.
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%208/26db2f1769865760d90 05411615128c1.jpg

  • HT1657 watching a movie on Apple TV and it just stops in the middle of it.  Try settings and check for rental and just get the spinning wheel for over 30 minutes.

    Can't seem to finish a movie on AppleTV.  It just stops in the middle of movie and returns to menu.  Try to check for rentals under settings like it says to when we try and download movie again and all I get is a spinning wheel.  At least the second this has happened in the middle of a movie.  Beginning to think AppleTV is junk!

    Hello Pauljfield,
    You may want to report the issue you've had with your rental to the folks in our iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

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