HT1657 using '1 credit' to rent on itunes...

I received '1 movie credit' which shows up at the top of my itunes page, next to my email address. How do I use this? I rented a new release and it did not automatically use the credit. Did I do something wrong? Thanks to anyone with info!!!

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

HT3702 someone used my credit card to pay itunes

someone used my credit card to pay itunes
what should I do?

Hi, Jillskype, and welcome to the Community,
Although you may have been directed here to the Skype Community, and Skype is aware of problems with reaching their customer service unit and working to resolve issues with the website, please remember that our Community Guidelines still apply, and that we here in the Community are not a branch of Skype Customer Service.
Please see these FAQ articles for next steps:
https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Anyone know if you can use your credit amount on your iTunes card to pay for yearly iCloud more backup storage?

Anyone know if you can use your credit amount on your iTunes card to pay for yearly iCloud more backup storage?

Thank you. I will try it... I'm trying Not to use my credit/debit card online.. I have both iTunes credit & App Store card credit on my iTunes I hope this works! I don't want my storage down graded before I can get another iTunes card.. I wish they had an extension date for few days.. (More personal note - single mom,y child is sick & so not going to store in the next few days to purchase iTunes card..)
Why wouldn't they allow App Store credit to be used since its used to buy apps & songs via iTunes.. Seems kinda misrepresenting to be an apple card that connects all these apps & devices together, but you can only utilize iTunes card credit or credit/debit card for iCloud...!!??

HT1657 Using gift card to rent movies

I have $10 credit in my iTunes account but when I rent a movie on Apple TV it charges my credit card. How can I use my iTunes gift card credit to rent movies?

You need to redeem to card first > iTunes Store: How to redeem a code
The follow the instructions here > How to rent a movie from the iTunes Store on Apple TV

How can I purchase a GIFT using the credit balance in my iTunes account?

When attepting to gft an app to a friend, the iTunes store is asking for a credit card when I have a rather sizable credit in my iTunes account. ***? I don't want to pay MORE when I already HAVE plenty of money in my account!
How can I gift using my credit?

That's a total CROCK!! Now I can't buy my mom a mother's day gift.

HT201359 Do you need to use a credit card to start iTunes and AppStore or can you just use a gift card?

I just bought my iPod and i need to enter billing information to make a purchase from the iTunes Store. Do I have to enter credit card information or will it work with just a gift card?

Hello, Rojelio16.
Thank you for visiting Apple Support Communities.
To create an Apple ID without a credit or debit card, there is a specific series of steps that have to be processed in order to allow the payment to be set as none on creation of the account.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
If the specific steps have not been processed, a credit or debit card will be required to complete the setup the account.
However, it can be removed and payment method changed to none as long as there is not an outstanding balance. At this point an iTunes gift card can be used as form of payment.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope that helps,
Jason H.

HT3702 I cnt use my credit card for my iTunes... It keeps saying I should contact iTunes support

I get errors whenever I try to use credit cards with my account... It says I should contact the iTunes store

Ralphbranagh wrote:
... It says I should contact the iTunes store
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Someone is using my credit card to buying Itunes I have not authorized.

Can apple block my card number?

There is another mechanism you can implement, and you probably should, just to prevent unseen damage.
It is called a "credit freeze" -- Google search "credit freeze" (I know, Google is tracking your searches, but ...). For victims of fraud it is free. For non-victims it is $5 for each credit agency (TransUnion, Experian, EquiFax). It locks credit taken in your name/SSN with a PIN that you choose or is chosen by a computer. BUT DO NOT LOSE THAT PIN! Getting un "unfreeze" without the "freeze" identification is hard.
I just did it myself, for fear that a document may have been leaked with my personal data.

How I can change ma pay method in iTunes if I don't want to use my credit card?

How I can change my pay method y iTunes if I don't want to use my credit card?

The iTunes Store sometimes requires it even if the card wouldn't be charged; if it actually gets charged and you're not trying to gift the songs, ask the iTunes Store staff for assistance.
(113277)

HT5557 How do I purchase from iBooks and charge to the credit I have in iTunes, not my card on file?

How do I purchase an iBook and use the credit I have in iTunes, not charging my card on file?

The iTunes Store in a country is intended only for use by that country's residents while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance. - http://www.apple.com/legal/itunes/us/terms.html#SERVICE"

HT1657 How to use itunes Credit to Rent Movies

How can I use my itunes credit to rent a movie? I thought it would use it automatically but when I've tried it on my APPle TV, it never uses the credit and I get charged. Thanks.

Hi there. Does it actually give you a message stating it's going to charge your credit card or is it simply asking to verify your information? You may see a prompt if your information is not up-to-date or if you have an expired credit card on file.
Also, Apple TV does show the credit card summary but it will charge your gift card by default as long as credit is available. You can verify your available credit by going to Store > View My Account from iTunes on your computer.

HT1657 Can I watch a rented movie (rented in itunes) on my TV using an HDMI cable?

Can I watch a movie rented in iTunes on my TV using an HDMI cable?

I"m curious if the movie had been fully downloaded to the device before you turned on airplane mode.

How do I rent a movie using money in my iTunes account. I had to enter at the iTunes gift card code to open the account, but now I can't figure out how to use this money to rent a movie; I opened the account several months ago but never used the money.

How do I rent a move using moneyin my iTunes account. I had to enter the iTunes gift ard code to open the account several months ago, but never purchased anything with it. When I entered this code to rent a movie, the response was that it was redeemed. What am I doing wrong?

If you've already redeemed the card onto your account then its amount should be on your account - a card can only be redeemed once.
To rent a film, find the film in the store and (if the film studio has made it available as a rental in your country) click on its Rent button. If you are beig prompted to review your account and enter credit card details then see if this post from mountaingoatgirl lets you do so without entering card details : https://discussions.apple.com/message/24303054 . If that doesn't work then you should be able to remove your card's details after entering them.
As long as you account's balance covers the rental cost then only that should be charged. How purchases are billed : http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

HT1657 Using a VGA adaptor with iPad 1 for iTunes movie rentals?

I have an iPad 1 with a VGA adaptor to display supported apps on external displays like YouTube and GoodReader. I tried to use this with a rented SD movie from iTunes and I got a warning along the lines of "output device not supported for protected material." Is there a way to do play iTunes rentals on an external display from the iPad? This is simple on a MacBook.
Thanks,
RSR

Hi bluemoon59,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657?viewlocale=en_US
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Cheers,
- Judy

I bought an itunes giftcarad to pay if off. I redeemed it and everything. When i try to buy something it says i can't and it takes me to the billing page. I can't use the credit card and i already redeemed the card. How do i use my store credit to pay it

I need help. i bought a itunes card and i reddemed it to pay off my debt. how can i use store credit to pay it off ?

If you mean use the balance of the credit and you don't have enough to buy iTunes media, you will have to purchase and redeem another gift card to make up the difference.

HT1657 using '1 credit' to rent on itunes...

Similar Messages

Maybe you are looking for