HT1657 What happens if my AppleTV looses connectivity with Apple Stopre BEFORE my movie finishes?! I am unable to watch the movie now! Do I get charged?
My Apple TV suddenly stopped in the middle of a movie and notified me that it had lost contact with Apple Store. I reconnected and it did not recognize I had already paid for a rental. So I tried to rent it again and it again told me it had lost contact. Bottom line, do I get charged? What address is there where I can dispute the charge if I do get charged?
As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Message was edited by: King_Penguin -
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Message was edited by: FabianFerdinand
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