HT1657 what if a movie does not play

what if my movie does not play?

Could you walk us through what happens when you try to play the movie, please?

Similar Messages

  • Rented movie does not play after download if not connected to the internet

    rented movie does not play after download if not connected to the internet

    Hello b noir.
    Thank you for your interest in solving my problem.
    What I did I opened iTune. I read the information about what does my computener need to play back a rented movie. My computer is okay to play back rental movies. So I went to the iTunes store, I searched for the movie I want to watch, i singned in into my Mac account and I bought the movie. The movie started to download to my computer, it took some time because I bought a HD version, but it never stop and after a couple of hours or little less the movie was in the Rented folder of my iTunes and also I checked to be sure that was in the movie folder. So, next day I open iTunes and click on the movie, it opens but I wait for five minuetes and never started to play back, so I tried several time and I looked for info in different internet forums but I couldn't find anything that help. So I posted the problem in this forum and also I called Apple. Apple contacted me and they let me to download the movie again. So I did it and now I will watch the movie later. Not sure if the movie will play back normally or if I am going to have the same problem. I'll keep you posted.
    Apple representative did not know why this happened.
    Thanks.

  • HT1657 My rented movie does not play.

    I rented a movie 2 weeks ago and it will not play. It just says the server can not be found. 

    JUst tried de-authoring followed by re authorizing in iTUNES store drop down menu. WORKED beautifully! MAC rocks...

  • Rented movie does not play

    Why does a rented movie not play?

    I had the same problems.
    There are two solutions...
    a) Logout from iStore at Apple TV, Restart Apple TV, Login again
    If this way won't work:
    b) Restore to factory setting helps.

  • Time Lapse .mov does not play all way thru despite complete movie

    I made a time lapse of a wedding using Time Lapse Assembler. It's always been OK.
    The .MOV it made this time is stated to be 1:39 long. If I play from the beginning, at 1:39 the wedding is far from over.
    Yet, if you drag the little marker back to the middle, it will go back a little and by the time you get to 1:39 the wedding is over and the chapel is empty.
    So... hit 'play' and 1:39 is NOT the end of the ceremony. Yet drag the slider and the whole ceremony is there during the 1:39.
    I just don't get it, and how can I fix it to play the entire movie (obviously longer than 1:39 at 30fps) in one go?

    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Placed .swf does not play correctly

    I have placed a .swf on a page.  When exported to pdf the movie does not play correctly.  It plays correctly before being placed.  I used flash cs4 actionscript 3 to create the .swf.
    I have selected the highest level for pdf when exporting.

    ok!  I figured it out.  This is what is happening.  Apparently when you place a .swf in indesign and make a button on the page to show the movie when clicked and then export to pdf -- there is a time delay from the time you click on the button and the movie starts to play in a floating window.   Its just a few frames of 24 fps movie but that is enought for whatever gaget that reads the movie to miss the first few frames.
    So in effect any info in the first few frames is not read.   So i had a stop on the first frame that was not being read.  I put the stop on frame 7 and now it plays just like I had hoped.
    I hope this helps anybody else out that has had a similar problem.

  • MOV video does not play

    Hello guys,
    I have posted a H.264 video clip on my website. It's size is 31 MB. It had played great when I was testing it from my desktop, but once I post it, it does not play. "Q" logo shows up, then the very first frame of the video shows up, but that's it. It does not start to play. Here is the link:
    http://www.icebergfilms.com/Video_files/demo1.mov
    Any idea what I do wrong?
    Thank you so much

    Hi Kirk,
    reason I am doing all these conversions is to achieve the smallest file possible for internet streaming in shortest period of time. I am exporting my video from Final Cut Pro timeline as QT movie. Then it goes to Compressor to be converted to ProRes to make it progressive and to change frame size. Resulting file goes to Compressor again to be converted to H.264. ProRes is an intermediate codec saving a lot of compression time.
    I am trying to check settings during last conversion (from ProRes to H.264): Make it Fast Start and change the audio to AAC. But even though resulting file shows that video is AAC, the file is not any smaller at all. And video does not upload any faster with Fast Start on. So obviously, I am doing something wrong.

  • I have a iMac - when I burn dvd of my home movies it does not play on other dvd players

    When i burn a dvd on my imac - it does not play on other dvd players

    Buy iDVD on Disk.
    Yes, there are other programs that will put a movie on a DVD.   I have tried most of the other substitutes including Toast, Burn, DVD Creator, Wondershare, and others.  None of them come anywhere near the ease-of-use and power of iDVD. IDVD is specifically designed to work with iMovie.
    http://www.apple.com/findouthow/movies/idvd.html
    With iDVD you can easily and quickly create DVDs with menus and graphics almost on the level of what Hollywood can do.
    IDVD is easy to get. It is available on disk as part of iLife 11.
    IDVD is a wonderful piece of software and well worth the low cost of $40.  (works with all Mac OS 10.5 and newer.)
    http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
    http://dealmac.com/lw/artclick.html?1,527850,1872219

  • Music on ipad does not play or move beyond 0:00

    music library can be viewed but does not play, the timer doesnt move beyond 0:00?

    I have the same issue. I tried to sync again, but this does not work either anymore. All this worked until a short while ago. I tried manual management of music. But the music that shows up in the music app on the ipad (from previous sync, does not show in the music menu in itunes when the ipod is connected. When I manually move music to the ipad music menu in itunes it shows up with the open dashed circles. But this is not the same as what shows up in the ipad music app. I am confused.

  • TS1424 I have downloaded movie rental but it does not play

    I have downloaded retal movies before and have never had an issue, but today I rented a movie thru Itune store, it downloaded but does not play.  What can I do to rectify this issue?

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • After installing Maverick, my downloaded movies will not play in Quick Time.  It gives me the following error "You can't open the application "QuickTime Player.app" because it may be damaged or incomplete."  What can I do?

    After installing Maverick, my downloaded movies will not play in Quick Time.  I receive the following error message:
    You can’t open the application “QuickTime Player.app” because it may be damaged or incomplete.  So I tried to unistall QT and I get an error that says, You can not delete this application as it is a requirement for the OSX.
    Well I did find a way to delete it, by going into the various components and one by one deleting it.  Now I reinstall it and  the message is that this Quick Time is for an earlier version before Maverick 7.  SMH....Now what.?

    Hello, terrygav. 
    I would recommend processing a reinstall of Mavericks.
    OS X Mavericks: Reinstall OS X
    http://support.apple.com/kb/PH13871
    Make sure to backup all of your data prior to reinstalling OS X 10.9.
    Back up your Mac
    http://support.apple.com/kb/PH11371
    Cheers,
    Jason H.

  • IPhoto does not play movies from digital camera

    When transfering photos and movies to iPhoto, the movies are not playing in iPhoto.
    Error message:
    THE MOVIE CAN'T BE OPEN. YOU MAY NEED TO INSTALL ADDITIONAL SOFTWARE TO PLAY THIS KIND OF FILE
    I am using iPhoto '09 v8.1.2 and QuickTime Player 10.0 on Snow Leopard 10.6.3
    I deleted QuickTime 7 Pro after upgrading to Snow Leopard.
    My digital camera is a Pentax Optio S6 that creates movies in the MPEG-4 format. The ending of the movie file after transfer to the Mac is .avi
    What Codec do I need? Or should I reinstall QuickTime 7 Pro?

    Try install Perian
    Regards
    TD

  • Safari does not play movie stream

    Does anyone have any idea why Safari does not play the movies on the web page
    http://www.3sat.de/delta/
    You can find them under "Web-TV" (you have to click a little bit until a small window opens which has a button called "video starten" at the bottom right).
    I believe the movies are reaplayer video streams.
    Needless to say that the movies work just fine in Firefox ...
    Any ideas, hints, pointers will be appreciated.
    Best regards,
    Gabriel.

    Hello Gabriel,
    The video does play for me in a popup window via realplayer.
    it also has the option to open in WMP.
    Web TV
    It will not play in realplayer itself, when i click for it to play in real Player this
    Server alert
    Unable to locate server. This server does not have a DNS entry. Please check the server name in the URL and try again.
    rtsp://real.mdcs.dtag.de/zdf/3sat/delta/delta060406_zukunft3_16zu9h.rm
    http://validator.w3.org/check?uri=http%3A%2F%2Fwww.3sat.de%2Fdelta%2F
    Safari is also picky about code, this one is not the poorest & it does work for me so it seems something is interfering in your user account or computer,.
    Have you tried the site in a test account if not that would be telling.
    Let us know if it works there.
    Regards,
    Eme'~[)
    Helpful.. Solved.....Why Award points?

  • Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

    just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

    Hello cf-design,
    You may need to delete, then redownload the movie.
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

  • My brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    my brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    Make sure the FM radio is stopped and Bluetooth is turned off.

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