HT1657 When I rented a movie...?
When I rented a movie on my iPod it never downloaded and now it won't let me so I wasted my money on this. Any suggestions or is it a lost cause and I should just forget apple and never use it again?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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HT1657 when I rent a movie, can I download it to watch it offline?
when I rent a movie, can I download it to watch it offline?
ThanksAs long as it has been fully downloaded then you should be able to watch it whilst offline
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HT1657 When I rent a movie is it on my iPad or does it stream from the cloud when I watch it?
When I rent a movie is it on my iPad or does it stream from the cloud when I view it on my iPad.
It is downloaded to the iPad's Videos app, rentals (and purchased films from iTunes) are not streamed.
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HT1657 When I rent a movie can I watch it on the plane with no wifi?
Can I watch a movie rented with no wifi (plane)
It did not work for me last week when I was flying. The video reported that it had expired. I just checked again while on wifi and it will play. It now reports that I have 23 hours to view it.
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HT1657 When you rent a movie from iTunes does it need to be on coverflow and not grid?
I can't watch any TV shows/Movies/Music Videos unless there on my Ipod . The picture shows up fragmented and when the video does show up the sound is distored.
If you rented it on your iPad then it should have downloaded into its Videos app, and you should be able to watch it without being online - though some people have posted that they need to be online when first starting to watch a rental, so you may want to watch a few seconds whilst you have internet connection (you have 24 hours if you are in the US, 48 hours elsewhere, after starting to watch a rental before it expires).
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Help... Have ate in living room & bedroom & I could works fine on iPhone4 as well as ipad2 wifi. I have home sharing enabled on all but when I rented a movie it was all good & charged but the download took over 24 hours & only in the bedroom.... Please help
The remote app can either automatically find libraries available on a network (with home sharing available) or if you haven't got home sharing enabled, you can manually pair an itunes library with the remote app (using a number that is generated by the app and then typed into the itunes library).
That is why I am so confused, as it seems to be the home sharing that is the problem! -
As a new user of Apple TV, I need some assistance.When I rent a movie on iTunes and download for viewing later, say a day or two later, It seems to load itself all over again with a msg saying ready to view in 25 mins ! So having waited the 25 mins movie starts and runs for maybe 1 hour and the pauses for maybe 5 mins while it seems to load again . any help appreciated
Welcome to the Apple Community.
If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want. -
I rented a movie via apple TV. Watched half of it last night, and trying to watch the rest of it tonight but itunes cant find it. It helpfully tells me I have already rented this item, but then wont find it. Ideas anyone????
when you rent a movie it gives you 30 days until you start watching it
once you start watching it, you have 24 hours to watch it so idealy your movie expired... -
I bought an Apple TV and when I rent a movie, I get a display saying that no HDCP is available. How can I solve this problem?
Have you verified that your TV is HDCP compliant? Consult manual and/or post model so someone can check.
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When I purchase movies from Itunes I am unable to view them. But when I rent a movie it is viewable. Why is this?
Heres what I don't like about VLC, but at least the files are viewable...somewhat.
1. You can't flip the image 90degrees, needs to have a rotate feature for sure. This needs to have keyboard shortcut so vids can be rotated easily as one may have shot video horizontally and vertically in the same take.
2. Opens file to a very large window, most of it off the screen, it should REMEMBER what you resized it to, so the next time a video is played you don't have to drag the window back on the screen so you can get to the resizing handle in the lower corner.
3. Doesn't buffer while playing, so the movies are extremely erractic, starting and stopping every 3 seconds, highly annoying.
OK so maybe my PC is too slow, its a dual processor 486 Hyperrthread 2.8G but I only have 2Gigs of memory, however, bettery than 50% of the memory is still available while playing a vid (memory is checked every 4 seconds with a program), but I have 90-100% CPU useage going on while playing.
Maybe I should think about a new computer. -
When I rent a movie from itunes library on my desktop it is not showing up under rented on my Apple tv? This has not happened before?. Can I rent or buy directly from Apple TV? I hope someone can answer this silly question.
CarolWelcome to the Apple Community.
You can purchase or rent it direct from the Apple TV or from the computer. If you rent/purchase from the computer, it must fully download to the computer before it will show up under computers > rentals on the TV. -
When I rent a movie using Apple TV,it takes several hours to load. At this point, I opt to watch later. When I try to watch the movie, it starts loading again and tells me that it will be ready to watch in one hour forty four minutes. This can't be normal. Is there something I am doing wrong? Any suggestions.
If it's taking several hours then that is likely due to your internet connection. You can verify at speedtest.net
6mbps required for instant 720P
8mbps for 1080P
You can switch to SD in the settings (which only requires 3mbps)
You can also check istumbler or netstumbler for interference
Make sure you are on your ISPs DNS
The reloading is normal. There is no accessible storage on ATV. The small flash is used for caching streamed content, if you access other things or turn the device off it will be flushed. -
When I rent a movie do I have to have wifi to watch it?
When I rent a movie from iTunes, do I have to have a wifi connection in order to watch it?
Yes. Once the movie is fully downloaded to the iPad you do not need an Internet connection to watch the movie.
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When I rent a movie can I watch it with out a WiFi connection
when I rent a movie do I need a WiFi connection to watch it
Hi hurtmark,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you want to know if once a rental is downloaded will you need WiFi to play the movie. I would recommend that you read this article, it may be able to help the issue.
iTunes Store: Viewing and downloading HD content on iPad - Apple Support
Movie Rentals on iPad
Movies rented on iPad cannot be transferred to other devices and can only be viewed on iPad.
An Internet connection to the iTunes Store is required to authorize playback of movie rentals.
Cheers,
Mario -
i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?
Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download. I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location. I have tested downloading 10Gbyte files from two other locations and both work fine. I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds. What is wrong with your servers or your internet connection????
This is VERY FUSTRATING!!!
I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled. I have tried differnet DNS servers also. I can upload and download files to my office 50G in less than 1 hour. I have also download movies from 2 other movie sites without any problems.
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