HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Black screen when I try to rent a movie from itunes

I've paid for and downloaded a rented movie from itunes. I now have 24 hours to watch it, but I can't get past a black screen. Basically after pushing play itunes seems to almost freeze. Any ideas?

Ask for a refund?
http://www.apple.com/support/itunes/store/browser/

HT204053 When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden

I try to backup my Macbook with Time machine, it goes fine and at the end it says that it could not be completed because "/Volumes/Data-2/ MacBook.sparsebundle is already in use".. What is that?!

I try to backup my Macbook with Time machine, it goes fine and at the end it says that it could not be completed because "/Volumes/Data-2/ MacBook.sparsebundle is already in use".. What is that?!

See #C12 in Time Machine - Troubleshooting

HT201304 I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

Help me! I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

It's still the same message. Your Purchase Could Not Be Completed. For Assistance, Contact iTunes support at www.apple.com/support/itunes/ww/.

TS3297 I keep getting a message when trying to download apps saying your purchase could not be completed contact apple store. What can I do to resolve this?

I keep getting a message when trying to download apps saying your purchase could not be completed contact apple store. What can I do to resolve this?

You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why does my iphone say your purchase could not be completed when I try to but something ?

Why does it say your purchase could not be completed when I try to buy something

Trinitysmithluv wrote:
Why does it say your purchase could not be completed when I try to buy something
Make sure you are using the appropriate Apple ID and iTunes Store...
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I solve the problem about the purchase could not be complete?

When I want to buy the gems in the game it shown me that the purchase could not be complete, how can I solve that??

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 I am playing a game CLASH OF CLANS when i try an in -app purchase of 550Rs.(10$) and then enter my password......it says 'Your purchase could not be completed please contact itunes contact support'

Please help i m not able to complete my in-app purchase as it says ur purchase could not be completed.

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 I attempted an in app purchase of gems in Clash of Clans. After entering my password I got a pop up saying "Your purchase could not be completed" & directing me to support at this site. I have not found anything here that solves the problem.

I attempted to purchase gems as an in app purchase in Clash of Clans. After entering my password I got a pop up saying the purchase could not be completed & telling me to go to the support page. My settings allow in app purchases. Why am I unable to make in app purchases?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

The purchase could not be completed never ending issue

Apple needs to do something at a higher level to solve this problem.
I get the 'purchase could not be completed' error message when attempting to purchase apps on my iPad and my Mac.
Yes, I have tried logging out and back in, and I have ensured that the Apple ID is the same.
Apple refers people to Customer Support, but all they manage to do is do an account reset, which lifts the hold for 5-7 days, only to have it show up again.
FIVE times in four weeks I have had to contact Customer Support. The last time I called, I was told "there was a hold on your account, the supervisor doesn't know why, but it's lifted now." Yet again my purchases are blocked.
Would someone at Apple please pass this issue up to the right people? There are lots of customers experiencing this issue, and it doesn't seem like Customer Support can offer anything in the way of a permanent fix.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple. If you want to leave feedback about it to Apple : http://www.apple.com/feedback/itunesapp.html

TS3297 I am trying to buy some coins on Haypi game. it tells me that the purchase could not be completed contact itunes store support to complete this transaction. how can I do this?

I am trying to buy some coins on Haypi game. it tells me that the purchase could not be completed contact itunes store support to complete this transaction. how can I do this?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?

I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?

You will need to contact iTunes support for purchase problems: https://getsupport.apple.com/Issues.action

TS4541 Every time I try to purchase anything from App store using my apple ID, a message appear saying " your purchase could not be completed"

Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

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