HT1657 why aren't my movie rentals playing?

, what is error -42110?

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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HT1657 Why does my rented movie stop playing randomly throughout the playback?

Why does my rented movie stop throughout the viewing period? This is so irritating while trying to watch I have to keep pressing the play icon to get it to play at all! Anyone have any info on why this is happening on my IPAD2?

Hi fiercestorm,
It is possible that the video file of this movie has become corrupted. If it was purchased from iTune, and is still available in the iTunes Store for your region, you can delete it and download it again from the store. See this article -
Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Why doesn't my movie rental play?

I'm currently renting a movie and normally I am able to watch the movie as it downloads, but right now I can't play the movie and 600 MB of the movie has already loaded.

I use iTunes on my Mac Mini (on Mountain Lion, latest iTunes version) connected to our HDTV to watch movies/TV shows.
Yesterday rented "Here Comes The Boom" but the 'Rented' selection did not appear in the Movies section (all the other selections did - Unwatched, Movies, Home Videos, List). I relaunched iTunes twice but that didn't fix it. I rebooted my Mac Mini and launched iTunes but still no Go.
I followed Klaey's initial advice and used Spotlight and did find the movie mp4 file in the iTunes movie folder. However I could not import it into iTunes (dragging or import selections). I didn't want to create a new User ID, though.
So finally reported it by clicking on the 'Report Problem' button in my iTunes Purchased Items section of my Account and also submitted it as a help request ticket (referencing the purchase Order #) via Apple's Support email process. Only got an acknowledgement email back but a few hours later, the 'Rented' selection finally appeared and we were able to watch the rental finally.
Best of luck to all, this was the first time I've encountered this.

Why is Apple TV movie rentals to expensive? I love my Apple TV, but I can go down the street and get 4 Movies for the price of one rental on Apple TV. Apple should reduce the price of movies rentals to $1.00

Why is Apple TV movie rentals to expensive?
I love my Apple TV, but I can go down the street and get 4 Movies at Redbox for the price of one rental on Apple TV.
Apple should reduce the price of movies rentals to $1.00!!!

Forgive me if my solution to your problem is oversimplistic, but if the movies are too expensive for you, don't buy them.

Movie rental plays on atv3 only through airplay from ipad

In ATV 3 downloaded rental movie disappears from line up of rented, purchased etc. I can download rental movie on to the ipad 4th gen and iarplay the movie on atv 3 only. I get a message on atv3 to go to settings and downloads but there is no "download" section in the settings for ATV 3. If I select the "check for rentals" I am told no rentals are present.
Basically, I can't play my movie rental through through atv3 but have to relay on my ipad to airplay it to atv 3. Help!

I have spent 2 hrs. searching this forum and others for a solution to this problem. I have the same problem - I have an iPad 2, brand new ATV. We don't have fast Internet at home (can't stream video), so I rented a couple of movies from iTunes onto my iPad. I have a DLink router running (with no Internet connected) - the ATV and iPad are both on that network. When I mirror the iPad, the ATV says (on the TV) - it can't show it (I can't remember the precise message). Tried two movies - same result.
I know you can't move a rented movie you downloaded onto an iPad to your computer. But it seems like you should be able to watch a movie rental from your iPad to your TV via ATV. Is that not the case?
Wow ....

Does itunes movie rentals play right away?

On an Apple TV, movie rentals from Apple play right away. Does the same thing happen on iTunes 11?
--Sam

Should play as soon as download is over. But consider that if you downloaded movie to one device you may not be able to play it on other once you started playing on first. I do not know what device have what restrictions, but you can find that info here.
"You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device."
here is the source
http://support.apple.com/kb/HT1415

HT1657 How can I make my rentals play after reloading my computer from backup?

Hi,
I rented movies and then backed up my computer then installed a newer version of Windows on it. I restored my iTunes library from backup, but none of my rented movies will play. How do I fix this?
Joe

Aha - I did it. Switch off Voice-over, then add a sorted playlist. Fingers crossed...

HT1657 I was watching my movie rental, it stopped now I can't find it to start again

I was watching my movie rental, it stopped now I can't find it to start again

Forgot to say im using the apple tv. On such other device I do not know.

HT1657 Help trying to watch movie rental and all I'm getting is a black screen!

Trying to watch movie rental, all I'm getting a blank screen

Everything is working properly now...no need to respond!!!!

HT1657 I cannot open my movie rental.

I cannot open my movie rental. I found it in my Videos app, but it keeps telling me to go to Downloads first to download the movie. I cannot locate it anywhere-in my iTunes account, or anywhere else I can think of.

What did you rent it on ? If on your computer's iTunes then it should be in the Movies part of your library (is there a 'rentals' tab on that with the film in it ?), if an iOS device then it should be in its Videos app.

HT1657 Why can't I get rentals from my MacBook to apple tv

I just rented a movie and I am trying to play it from my MacBook to appletv. If I go to rentals on appletv it says no new rentals. But if I try to rent it again it says I already rented it. It is also trying to say that I have to purchase it again, why is that?

Welcome to the Apple Community.
Ensure that all your software is up to date and restart both devices if necessary.

Why won't my .mov files play?

Hello, I need to convert .mov files into another format, but I can't even play the .mov files on my Mac w/Snow Leopard and Quicktime 10.0. Why is that? What do I need to at least play them back on my MacBook Pro? Thank you, gharaldson

There's a number of reasons that they may not play.
.MOV is what's called a "container". Namely it stores audio and video streams in any format and then includes descriptive information about that data to help select the software (codecs) required to play them back.
A QuickTime movie won't playback if it's: a.) not actually a quicktime movie, b.) a damaged file (data is corrupted), or c.) the content was encoded using a method that isn't part of standard quicktime.
Generally speaking, if you use Quicktime or Apple applications, then they will encode audio and video using one of the mechanisms built into Quicktime. However, it's possible to create valid Quicktime files using other software that uses encoding mechanisms not in the standard Quicktime bundle. Software like FFMPEG and VLC can be used to produce such files, for example.
Do you have an error that indicates the nature of the problem?

Why are my iTunes movie rentals and music stuttering, out-of-sync and freezing?

I've been having this issue ever since I updated to iTunes 11.0.1.
I'm running a mac mini, 2.7 GHz Intel Core i7, 4 GB of memory on 10.7.5.
I've never had this issue before, having watched HD movies from the iTunes store successfully in the past. Only with the last two (Looper and now Source Code) have I been experiencing problems. I've noticed the same issue with music. Songs will freeze and stutter.
I've tried contacting Apple directly. All they do is refund the price of the rental. I need a resolution or I will NOT be using iTunes for much longer.

I am also having an issue like this with iTunes HD content.
I will be watching a TV show or movie and video will pause
for a second or two then start again. Audio during this period
is not interrupted. This can happen once or as many as 3 or 4
times during a viewing.
I have a MacMini 2010 connected via HDMI.
As a note, it seems to me to be an iTunes HD (DRM) issue, as I can play,
with iTunes, material that is 1080p @ 8 megabit/second without any
issue.
In addition, I can play 1080p content @ bitrates as high as 33 megabits/second
with other players and have no issue what so ever! I can also play Blurays when
using Windows 7 in Bootcamp with no issue what so ever.
Is this issue only related to HDMI connections or is it also present with other
set ups?

TS3623 Why does a rented movie not play, error message says, your apple tv is not authorized to play this content?

Why do I get an error message after renting a movie on apple tv, " this tv is not able to play this move"

I may have answered my own question. After some more research, it seems that the videos that won't play have a FairPlay value associated with them and they were all purchased prior to June 2009. Now I just need to figure out how to get around this.

HT1657 Apple TV stopped my movie rental of 2 Guns after 20 min...pooph! kicked out. No option to see my rentals like I can with my purchases, so re-selected movie and pressed "Rent" again. Message said for me to go to downloads in Settings menu.....so I G

Message told me to check for downloads in Settings....not very clear....I see others have had this issue since last update. I restarted from Settings and now I am Resetting and doing some sort of update...apparently this problem has been happening since Oct 2013, but I have not rented anything since then.....I am not likely to rent again from Itunes if this is not solved within minutes...wish me luck

I had this same problem today after renting last night. I could not find the rented movie and it seemed like i needed to rent it again even though it had been less than 24 hours. To fix the problem i check to see if the apple tv was up-to-date with the latest software version. In my case it was not. I updated the apple tv to the lastest version and now rented movies was displayed along with the time left until the rental expires. Try updating your apple tv to the lastest version. Hope this helps.

HT1657 why aren't my movie rentals playing?

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