HT1657 Why can't we rent certain movies, such as warhorse, or money ball?? They are already out on DVD... will we ever be able to rent them?
Just wondering why we can't rent certain movies off ITunes store, when those movies are already out on DVD - will we ever be able to rent them?
Apple needs to have permission from the copyright holder to make them available.
(71466)
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Why can't I buy a movie that I pre-ordered, with the iTunes card already redeemed?
See, I bought an iTunes card the other day and redeemed it that same day. After doing so, I pre-ordered a movie that was expected to be released on the 18th of March(today). So I tried to purchase the movie I pre-ordered with the credit I redeemed from the iTunes card, but it is asking for my billing information. So I clicked on the link where it says "To redeem code, click here", and it asked me to enter a code. My concern is why can't I buy that movie I pre-ordered with I the money I have in my iTunes account?
You didn't purchase the movie, you pre-ordered it. So the code works to put in the pre-order for the movie. So it's on hold, so to speak. Then when the movie comes out (and only then) are you actually billed, so you have to enter the code again in case you or someone else who has access to your computer used some -- perhaps too much of the credit in the meantime.
If I use a regular credit card and pre-order something, oftentimes there is some kind of perk or extra included along with it for me in return for pre-ordering. Like an extra feature for example. I don't actually get billed until I actually get the movie and so it's kinda like that.
Did you lose the code?
If you did, I'm sorry, but you could call Apple & hopefully they will make things right.
You could go here to get the ball rolling > http://support.apple.com/kb/HE57
Message was edited by: Michael Murphy3 -
How can I activate the Billing Timer icons (Go, Pause, Stop)
in MacFreeLance 3.13? They are "grayed out" and unresponsive. MacXware Support Suite has not provided a solution.Lack of support from that company seems to be a non-uncommon problem. But it's not a problem you will be likely to get help with in the Communities, and definitely not here in the "Using Apple Support Communities" forum which is for questions about the Communities themselves. If MacWare can't or won't help you, you may be stuck, though there was an email address posted in this thread:
http://www.facebook.com/Macware/posts/327848817260562?comment_id=4108331
that may get you a response.
Regards. -
Why can't I access certain websites, such as google or facebook, in any browser?
This started last night, and it is strange. I am unable to access a few websites, such as Google, Facebook, and the sign in page for my google account. I have tried Firefox, Chrome, and Safari all with pretty much the same results. I have reset the original settings in these browsers, cleared my caches and browsing data, ran the disk utilities and permissions check. And still the same results.
Two particularly peculiar things have been occuring.
In youtube, I am unable to sign into my account in two of the browsers, and in Chrome I am already logged in but the autoplay of my watch later playlist acts very odd. one the main skeleton of the website is loaded It will show the red bar of the video loading across the top, then instead of playing the video, it skips to the next one. It will continue down the playlist without playing any video whatsoever and marks the videos as 'watched' afterwards. I can still use Yahoo search with no problems.
Here is the really odd thing. When I tried to load youtube in Safari, which I almost never use, it sat and spun waiting for the website then in the end it took me to a 'get google chrome webpage;' this was the same in Firefox (see attached images). Note: the navigation urls are facebook.com and youtube.com, but the favicon shows the chrome icon and my homepage is not set on this. I also included the network traffic overview to show how 47 servers are being accessed via Safari with only three tabs, none of which have loaded. And Chrome is not my default browser.
Also, I have a network montitor that I watch during this and it is very busy going to many different websites accessing over 50 different servers. These are websites which some I recognize, such as chat.facebook.com, and some webservers that I don't recognize. But I don't have any of these open in any tabs and hadn't tried to get on these sites for days.
Two things which may have contributed to these anomolies:
I updated to OS X 10.9.2. It was downloaded two nights ago, and I told it to restart the computer in an hour as I went to sleep. I assumed that it was already installed, but when I opened the AppStore today, it still had to go through the install restart process. Since this update invovled changing how website certificates are handled, maybe my downloading without doing the proper restart install caused something weird to occur. It is true that all of the affected websites do use an https: SSL address. But if this is the case then why wasn't this issue fixed when I finally did a correct installation. And why is there so much traffic to websites on the browser activity that have nothing to do with the open websites in the browser.
The final thing is that I read about how Adobe Cloud accounts, over a few million, were recently stolen. When I was researching this I found a link that was supposed to show me if my account had been one of the compromised ones. I went to the website, http://www.geek.com/apps/how-to-check-if-your-adobe-account-was-hacked-1576194/ which led me to the website http://adobe.cynic.al/, and ( stupidly) entered my account email to search if it was on the list, only to realize after that this was not a legit adobe webpage. If memory serves me correct, the problems going to webisites was worse after I did this.
So, I thought I would bring this to peoples attention. I am now going to do the only thing left I can think of to try and repair this so I can watch my youtube newsclips and google searches again, and that is to do a complete reinstall of Mavericks and then a migration from my backup afterwards, Unless someone had a better idea. BTW I did go through all of my main accounts to websites, using a different computer, and changed all of my passwords.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caught bu|GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; d=`ipconfig getoption $(route -n get default | awk '/e:/{print $2}') domain_name_server`; [[ "$d" != "$o" ]] && n="not " || n=; Ps "DNS (${n}from DHCP)"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." when I try to drag and drop a playlist, song, or album to my iPhone. This was NEVER a problem before iTunes match or the last iOS update. So what is the deal? Why can't i just add music to my phone from the mac? There is space on the phone. The only way I have found to get the music i want to the phone is to have it download from the phone. This is not something i want to have to do: go through and manually add every album and recreate a playlist on the phone when its there on the mac. And, even more irritating, since the new update, when the phone is plugged into the mac i can't actually view from the mac what music is on the phone. This is incredibly frustrating and any help would be much appreciated in managing my music libraries for each device.
Hi,
You cannot manually manage music with match turned on on your iOS device. If you want to manage music manually, you will need to turn off match on your iPhone.
Jim -
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Hey vlntrg,
I have a 2002 model Powerbook that will sometimes (most of the time) refuse to mount a CD or DVD. It just grunts for a while and then spits it back out. When this happens, I will slap the bottom of the machine several times with an open hand, not too hard and not too soft. I read this somewhere online (I forget where), and I was hesitant to try it, but it was cheaper than replacing the SuperDrive.
This will often allow me to insert and use the CD or DVD. I have also noticed that I have less trouble when the machine is cold than when it's warm.
I've not had this trouble with my MacBook Pro.
Another thought. Would it be possible to boot your machine in target disk mode and update your software using a friend's Mac? I'm sure there are others here who can better answer that question.
Hope this helps.
Andy -
HHow do you open books in IBooks without a wifi connection? I used the open in iBooks option when downloading a ePub doc. Won't open without the wifi.
gidgetgarcia wrote:
I used the open in iBooks option when downloading a ePub doc. Won't open without the wifi.
Yes, you would need an internet connection to download. Once that's done and you've opened the epub in iBooks the first time, you should not need WiFi again. -
I have tried syncing my iPod to my Macbook and then my iPhone into it asfter...no luck....
See if this helps: Find your hardware serial number.
and About This Mac -
Why can't i see my movies in iPhone 4?
Why can't I play my movies in iPhone 4 like I use to? Before I could watch movies rented and bought from iTunes store but now I can't. Does enyone have this same issue?
Make sure that you still have the movies and sync Tv shows onto the phone. Good luck.
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Why can't I buy HD movies the same way I can buy HD TV shows?
Apple has now made it easy to buy HD TV shows (and with 2.2, via the Apple TV). You get an HD version for playback on your computer or Apple TV and an SD version for playback on your iPod. Why can't we do this for movies? After all, the HD versions are available to rent!
I am hesitant to buy movies from Apple as a result, because I would get better results buying the Blu-ray version. If I could buy them in HD, it would be a no-brainer.I can understand why the studios would want to get the most they can out of selling HD movies. But by now they must be seeing the writing on the wall. iTunes and other online delivery services wrote the eventual death of hardcopy media long before the HDDVD/BluRay war ended. If I'm not mistaken (and I am on many occasions), didn't Microsoft and Netflix announce an online delivery partnership shortly after HDDVD threw in the towel? The only hardcopy media of any kind I have purchased since I got my AppleTV are shows and movies that I collect.
I would venture a guess that it's only a matter of time before HDTVs start coming with internal hard drives and wireless capability. In the next ten years or so, the way we watch movies and TV shows will change drastically, and the only reason for broadcast/cable TV will be to watch live events like news or sporting events. But they too will eventually be coming via online sources as well. The broadcast networks are going to have to make major changes in the way they do business and how they deliver their product in order to remain viable.
HD movie sales will be available soon enough. It's only a matter of time.
98 cents change, please. -
On iOS 7 when I try to set a new wallpaper why can't I scale and move my photo? Why does it chop off the heads? Anybody else having this problem?
Hi CollBA,
See More Like This to the right. This issue has been discussed several times on this forum.
Cheers,
GB -
Why can't I find certain Pantone plus colors in Illustrator CS6 color books?
Why can't I find certain Pantone plus colors in Illustrator CS6 color books? For example I want to use PMS 2296C, but it is not coming up in the color swatch book in Illustrator.
Thanks!
I actually just came across the same thing in the meantime.
And it worked!
If you bought the physical Pantone books, there is a registration/serial number on the back. You can go to Pantone and register it (https://www.pantone.com/pages/MYP_myPantone/mypProductRegistration.aspx)
Then you're able to download the Pantone manager.
There are infact 336 new colors added to the Pantone Plus series. And this is where you need to get them. Once you have them, in Pantone color manager, you go to: File/Export/Adobe Illustrator/sRB. Then restart Illustrator.
Once you go back in, the new 336 colors are available! -
Why can't I import a .mov created with QT screen recording into FCX?
I created a .mov file with QuickTime's Screen Recording mode. The movie thus created opens in the QuickTime Player and plays fine, but when I try to import it into FCX's editor with File>Import, I get an error message: "File Error: 1 file(s) recognized, 0 access denied, 1 unknown".
Why can't I import this .mov to edit it in FCX?
Thanks,
GeorgeBengt, I believe the OP's "FCX" does mean FCE.
Like Al said, they need to be transcoded (say, to AIC) in something like MPEG Streamclip, QT Pro or Compressor.
Actually, FCP X will happily open them.
Russ -
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Why can't I open certain tabs within a website?
Which tabs on what website?
Someone here could try on their iPad and let you know if it's working as expected.
~Lyssa -
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Why can't I text certain people without iPhones on my iPod touch how do I text people on a different kind of phone please help!
Elitegate. The Whatsapp app is only compatible with iPhones. It will not install on any other device.
However, there are other texting apps like TexpPlus, Viber, Text Free that are compatible with later model iPods.
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I received my printed cards and there is a printing error on a few cards (I've only found 3 so far of 100). It's a white mark in the photograph. I can't find anything on the printed pieces website. Will apple send me replacements?