HT1657 Why do my movie downloads recently playback with no audio/visual?  I just get a black screen.  It's happened to 3 movies I have downloaded in the past week or two.  I never had this problem before.  Why do I now?

Why do I have download issues all of a sudden:  black scrren, no video,audio, visual, just a black screen.  It's happened 3 times in the past two weeks!  After two downloads, it was still an issue.  At least iTunes gave me a refund, but this is frustrating because I like to download and watch films and tv shows!  Thanks for any helpful feedback.  iTunes reps don't tell me why there is a problem.  They just issue a refund and send me on my way!

PhotoDesignArtist wrote:
I noticd the problem after I downloaded the new update to MacKeeper. I had no issues with the last version of MacKeeper. I don't know if that is the problem or something else.
It is easy enough to try. Drag the MacKeeper.app to the trash. It should pop-up a message asking if you really want to delete. You do. If the problem goes away then MacKeeper was the cause and your problem is solved. You don't need any antivirus or cleanup software. They only cause problems on Macs.
Keeping Flash up-to-date is always a good idea. Download it only from Adobe. The best add-on for Flash is the ClickToFlash Safari Extension that keeps flash turned off until you run it.
Go to the Youtube HTML5 page to make Youtube give you HTML5 videos instead of Flash. Your videos will be higher quality and will make your machine run cooler.

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