HT1657 Why wont rented movies open on an airplane

When i try to watch rented movie on an airplane i get a "cannot open" message" then the movies become unable to open anywhere

Very common issue on these forums, despite the official response is there should never be a reason for it not to play. So let us know if you find out the solution to this.

Similar Messages

  • Why do rented movies lock up and fail to play using IPAD 1

    Why do rented movies lock up and fail to play?  Using IPAD 1 with latest software.

    I guess it could be for a number of different reasons but it may help if you close open/recent apps in the task bar before you try to play your movies. No guarantees - but it can't hurt either.
    Make sure you are on your home screen before you close the apps - that will ensure that you are closing the video app as well. Double tap the home button to bring up the task bar. Tap and hold down on any app icon in the task bar until it wiggles. Then tap the minus signs in the corner of the app icons to close them all. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. Try the rental again.
    This "generic cure-all" may help as well. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider. Try the video again.

  • Why wont my mail open? The mail not being able to open is making me not be able to shut down my laptop.

    Why wont my mail open? The mail not being able to open is making me not able to shut down my macbook.

    Press power button down and hold up to 30 secs to force shut down and then start up and see how u goes on ur mail....

  • After having problems with my laptop i have fd relormatted it completely anoaded from scratch windows 7 64 bit all i have on it is avast internet security and google chrome and i tunes why wont i tunes open! ???

    i have formatted my laptop completely and reloaded windows 7 64 bit from scratch all i have on it is avast antivirus, google chrome and itunes why wont i tunes open????

    and when it does open it freezes!

  • HT1349 why wont my itunes open?

    why wont my itunes open on my PC

    Did it successfully download and install? Has it ever worked on the computer? You can remove and reinstall iTunes by following the instructions in this support document. Make sure you follow them exactly, or it will just compound your problems. http://support.apple.com/kb/HT1923

  • Why wont hp movie store powered by roxio now application install on my laptop

    why wont HP MOVIE STORE powered by ROXIONOW APPLICATION install on my laptop? it downloads but wont install.

    Davesatt99, welcome to the forum.
    When requesting help you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
    There can be many reasons for this happening.  The may be another version on the computer, for example.  There may be a conflict with one of the components, also.  Once we know the OS we can look at the situation more closely.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • HT1657 why is a movie that I rented on my iMac not identifiable on my Apple TV?

    why is a movie that I rented on my iMac not identifiable on my Apple TV?

    https://discussions.apple.com/thread/4159853?start=0&tstart=0

  • HT1657 Once a rented movie is downloaded do I need an Internet connection to view it?  For example can I download a movie and watch it on a flight?

    Once a rented movie is downloaded do I need an Internet connection to view it?  For example can I download a movie and watch it on a flight?

    Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
    Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
    For more information on movie rentals, you can visit:
    iTunes Store: Movie rental frequently asked questions (FAQ)
    http://support.apple.com/kb/HT1657
    Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

  • HT1657 cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

    cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

    There are instructions for starting it on this page : http://support.apple.com/kb/TS1567

  • HT1657 Tried to rent movie but saying error cannot download movie at this time?

    Tried to download a rental the other day when trying to download it said I did not have enough space when I did this is due to my iPad having an expired previously rented movie.
    Still after this had gone it was saying I did not have enough space. I reset my iPad to then hopefully start downloading my rental and it is now saying error cannot download movie at this time?
    Help.
    Thanks

    you need to change the device time: http://techsultan.com/installing-emulators-on-ios-without-jailbreak-emu4ios-meth od/

  • HT1657 why does every movie I download stops half way and says err=-50/err=-39?

    Why does every movie I download stop half way and say err=-50/err-39? I also have internet connection that is really good and it keeps saying to check that

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1657 I download rent movie on i tunes,and it was unsucess download,and now it stuck on my download bar but i cannot delete,please advise how to remove it,thanks

    I download rent movie on i tunes,and it was unsucess download,and now it stuck on my download bar but i cannot delete,please advise how to remove it,thanks

    I have the same problem looking for the answer

  • HT1657 once my rented movie is downloaded do i have to be connected to the internet to watch it?

    I want to download a rented movie to watch where i don't have internet can I do this?

    Welcome to the Apple Community.
    From my own personal experience, I have found that when I turn off the Wi-Fi on my Wi-Fi only iPad, I am still able to play rented movies on it. I have tried this perhaps four or five times and in each case, this has been the result. I have also noted that other users have had the same experience as I.
    However saying that I have noted a small number of users that have stated they are unable to view rented movies without an Internet connection. This knowledge base article from Apple, also suggests that an Internet connection is required.

  • HT1657 I have rented movie on my apple tv.  It stopped in the middle now i can't start it agen. it tells me to go to settings, download but no opption exists.

    I have rented movie on my apple tv.  It stopped in the middle now i can't start it agen. it tells me to go to settings, download but no opption exists.

    Hello Pauljfield,
    You may want to report the issue you've had with your rental to the folks in our iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

  • HT1657 Watching a rented movie on my iPad.

    Must I have a wifi or data connection to watch a rented movie? I am wanting to rent a few movies to watch while flying and I am new to this service.

    As long as the film has been fully downloaded then you should be able to watch it whilst offline

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