HT1665 Having trouble with my iphone 5 charger . Can I take it back to the apple store for a new one .
My iphone charger has a shortage or something . It's not working . Can I take it back to the apple store for a replacement ?
Yes. Take your iPhone as well so Apple can check warranty
status to see if the charger is covered.
Similar Messages
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I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
I am going to re-download the backup but this time to the original location (I still don't think it will work with Adobe. What can I do about this?
iMac 27-inch, Late 2012
Processor 3.2 GHz Intel Core i5
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.9.3 (13D65)@You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Hello i need help, i unloaded the new version of whatsapp and now is not working because my phone is not compatible, i delete it, and now i can not unloaded it again ! how can i unload the old version again ? thanks
If you did not make a backup of the old version of the app before you deleted it, there's no way you can get it back now. The current version should still work on your iPhone 3GS, though. You just need iOS 4.3 or later, so if your iPhone still has an older version, update to the latest iOS.
If, however, you really have an iPhone 3G, not a 3GS, then unless again you make a backup copy of the old version of the app, there's nothing you can do until you're ready to get a newer iPhone since iOS 4.2.1 is the final version your iPhone 3G will run.
This question, by the way, would have better been posted in the Using iPhone forum rather than here in the QuickTime forum.
Regards. -
I'm having trouble with my iPhone 4, but on the black screen with the I tune music circle with the charger below it. I just don't get it after I plugged to the computer and it's not working :.(
The screen is telling you to connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
BTW, this is the iPod touch forum -
I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise
You first have to subscribe to iTunes Match through iTunes on your computer and have your music library in iTunes uploaded/matched before you can enable it on your iOS devices (see http://www.apple.com/itunes/itunes-match/). Without a computer you won't be able to use iTunes Match.
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I am having trouble with my iphone 3GS,contact list andphone icon, Help Please
I am having trouble with my iphone 3GS, when i select my contact list or the phone icon, they open with a white screen and close almost immidiately meaning that i am unable to call or save contacts however i can recieve calls. Help Me Please
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?
After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple -
I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.
you may have to do these stepps a few times http://support.apple.com/kb/HT1808
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I'm having trouble with using Calculated-User Can Override, it will not honor my overide
I'm having trouble with using Calculated-User Can Override, it will not honor my overide. I'm using LiveCycle Designer ES v.8.2
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset. -
Hi having trouble with camera roll photos - can not see them in i tunes
Hi having trouble with camera roll photos - can not see them in i tunes. Is adobe photoshop the only program I can use?
You don't see them in iTunes. In theory your computer should see the device as a camera and you should be able to transfer the photos in the same way as if you'd connected a 'proper' camera to your computer (this only applies to photos taken with the device or saved from emails/websites etc, it doesn't apply to photos that were synced from your computer). There is some help/guidance in this article for transferring photos to your computer : http://support.apple.com/kb/HT4083
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I'm having trouble with my iPhone 5 iMessage service. The device does not recognize the users who have iMessage when I try to contact them using this feature. Who have the same issue and what did you do in order to solve it?
Read here:
http://support.apple.com/kb/ts2755 -
hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?
Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
I am having trouble with custom color settings. It randomly reverts back to North American General Purpose without warning. This is a big problem for me. My customers (professional photographers) expect consist colors in my printing. Help!
Do you even know how to nuke and re-set Photoshop's preferences, colorplak? Your last post seems to reveal that you don't understand what I'm talking about. Here's a link you can click on:
Preference file functions, names, locations | Photoshop CC
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CC Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
Note for Photoshop 14.1 and later: If you use Generator and reset your Preferences, Generator is disabled. Choose Preferences > Plug-ins to turn it back on.
Video: Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files. -
Hi im having trouble with downloading an album off my computer. i have forgotten the security questions, but have already sent them to my email. could someone help me in how to get the answers?
Hello Carpets,
Thanks for the question. You can reset your security questions with your rescue email address, as outlined with this article:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.
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