HT1665 I just ordered the new iPod Touch and the earpods that came didn't have the volume control button.
Why? Was this a mistake? Should I contact Apple?
No mistake. Since like the 4G iPod, the 5G also has a built-in mic (unlike previous iPod touches), the 4G and 5G only come with standard earphones.,
Similar Messages
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i just baught a new ipod touch and synched it to my old computer to get the music off it but when i synched it to my new computer it wants to delete all the music on it that wasnt baught through itunes....how do i keep my cd's and stuff that are on the ipod now and put it onto my new computer?
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
i had just gotten a new ipod touch and i had completed all of the mandatory start-up settings and when i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it my itouch?
See Here...
AMDS
http://support.apple.com/kb/TS1567 -
I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port
Try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information paragraph.
Is the iPod that connects an iPod touch? If not that does not mean anything since iOS devices like iPod touch, iPhone and iPad use different drivers than other iPods. -
Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?
I can't envision what yo are seeing.
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
I just got an 8GB iPod touch, I'm concerned that I will not have enough gigabytes for future music purchases, Is it possible to upgrade to a 32GB without having to pay $300 for a new iPod?
Well, obviously you can't walk into the apple store and get them to upgrade your iPod for you for FREE when the 32GB costs at least a 100$ more.
Just stick with the 8GB, don't download rubbish apps. -
I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?
The new one must have been in inventory for a while or it would have the latest iOS.
To update it, connect it to your computer and open iTunes. You may be prompted by iTunes that a newer version is available; if so, choose Download and Install to update it to iOS 6.1.3.
If you don't get this prompt, click on the name of your phone in iTunes, then click on the Summary tab at the top. On the Summary tab, click Check for Update. You should then be prompted that there is an update available and you can update your iPad.
After updating, as mentioned in the posts above, set it up as a new iPad, eject it from iTunes and disconnect it from your computer, then go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the iPad and when given the option, choose Restore from iCloud Backup. You should now be able to choose your backup to restore from. Be sure your iPad is connected to wifi and your charger as this may take some time to finish. -
Pre-ordered the new ipod touch and?
i pre-ordered the new ipod touch last month on the 18th, and i've been hearing peoples statuses have change to ready for shipment i believe? i checked my status and its still saying its processing my item, when can i expect to receive it? i also seen it said it will be shipped from oct 24-26th. does it take longer for it to ship if you have it engraved? and also if and when it is delivered to my house and nobody is home to sign for it what would i have to do? (would i have to go to pick it up if i miss the delivery?)
See this previous, long-running discussion
My iPod Status just changed to ...: Apple Support Communities -
I just bought a new iPod touch, and when I sync it, it won't hold anything.
I just bought a new iPod touch. But when I sync it with my iTunes library, it won't hold anything. It just says syncing, and when its done, there is nothing on it.
Was the iPod previous synced to another iTunes library/computer?
Did you initiallysetup the iPod via wifi?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)
Backup to iTunes on this computer and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes -
I bought the new iPod Touch today, and tried to update to newest software, got an error code "6" and now is in a cycle in which it keeps downloading the update and then telling me the iPod needs restoring... over and over again. Like Ground Hog Day...
Any help would be much appreciated! Thanks!I have exactly the same Problem ! iTunes starts downloading the 885MB of the update over and over again, One Cycle takes a Lot of time.
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OS is whatever OS ships with current IPOD Touch
I cannot understand why the APPLE engineers have designed this product so that it has SO MANY WIFI problems. This is supposed to be an easy-to-use product. We've had no problems connecting our new laptop, our ROKU box, etc, but it seems impossible to get the IPOD touch to work. NOTHING LIKE SPENDING XMAS MORNING DOING APPLE TECH SUPPORT TROUBLESHOOTING TO LEAVE YOU IN THE CHRISTMAS SPIRIT!!! Argh!
In fact, the only way we have been able to get this expensive brand new IPOD to work on our home network is to DISABLE SECURITY in the router settings. THIS IS ANYTHING BUT A GOOD IDEA.
DON"T KNOW WHY BUT MANY OTHER USERS ARE REPORTING THE SAME KIND OF PROBLEM SO APPLE ENGINEERING NEEDS TO GET BUSY AND FIX THIS PROBLEM SO THAT NEW USERS CAN CONNECT TO THE INTERNET WITHOUT HAVING TO BE TRAINED ROUTER ENGINEERS TO DO IT!!!!
Ok, sorry for the rant, but surely those of you who are experiencing this share my frustration. This is not why I bought an APPLE product.
IS THERE ANY POSSIBILITY THAT APPLE WILL NOT ALLOW A WIFI PASSWORD with more than one identical alphanumeric character? Any ideas? We also tried eliminating the 40 MHZ setting under Bandwidth settings in the router settings for our router, but it made no difference. The router has the latest firmware, too. Running out of ideas, and am ready to box this unit up and send it back!Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them! -
I just bought a new Ipod ios from a friend and she didn't reset it before she gave it to me and when I try to connect it to my laptop it keeps saying "Ipod is disable, connect to itunes"and it says to put in the correct passcode but I don't know what the passcode is and now I can't get ahold of my friend that sold it to me. So my question is: How do I reset the passcode and the Ipod touch so that I can sync it to my laptop and so that I can enjoy my new Ipod Touch?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT201364 I just bought a new Macbook Pro and I'm not sure if I have the new Mavericks as my OS.
I just bought a new Macbook Pro and under current operating system, it list OS X 10.9.1 as my current system and says I can update to Mavericks. Isn't 10.9.1 the newest OS for Mac? This is my first Mac and I'm not sure about the way it lists the OS systems in the "about this computer tab". I tried to update to Mavericks and it will not allow me to update, despite meeting all of the above requirements. Can anyone help me?
Mac OS X 10.9 and 10.9.1 are Mavericks.
(96412) -
Any suggestions?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
does this ipod support hd movies?
Yes. The 5G supports:
H.264 video up to 1080p, 30 frames per second, Main Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
http://www.apple.com/ipod-touch/specs.html
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