HT1688 apple iphone locked for password. The screen is frozen to access password change
For some reason I can't access the password retrieval screen . The screen is frozen with no access to resetting the password
There is an apple symbol where it is locked.
Try a soft reset:
Hold power and home button until apple boot logo appears,
if this does not work put into dfu mode and restore through itunes.
How to put into DFU mode:
Step One
Open iTunes and connect the iPhone to your Mac.
Step Two
Press and hold the Home button and the Sleep/Wake button at the same time.
Step Three
After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.
The iPhone screen will remain black like this:
NOTE***: It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!
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Good Afternoon rossiebud,
If your iPhone is not responding after your update, try the steps in the article below. If restarting or resetting your iPhone doesn't get you back on track, then you can reinstall the iOS by selecting Update while in recovery mode.
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Hope that helps ...
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We are users here. We cannot possibly know when a new update will be available.
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Cheers,
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Try:
- iOS: Not responding or does not turn on
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple Retail Store - Genius Bar
Original text by lllaass
-Ethan -
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Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
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