HT1688 How do I get the slider to work in voicemail or voice messages on a 5S ???

Why can I not manipulate the slider on the phone for voicemail OR a voice recording? I have tried pressing it with different pressures. I have tried different fingers. I have tried other peoples fingers. I have tried wetting my finger and / or drying it off. I have tried applying my finger after introducing varying amounts of electricity into my body. After about 20 or so attempts I MIGHT get lucky. This was not a problem with version 6 and none of the tech help at apple can help. THANKS to anyone who may.

So the volume buttons on the side don't work?

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HT1688 How do I get the slider to work in voicemail or voice messages on a 5S ???

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