HT1688 How do I update my brand new iphone to get it to turn on?

I bought the new 4g iphone s. It says my SIM is invalid. I have set up my itunes account. How do I upgrade it so it will work, again?

Sorry. I am pretty frustrated. It is an iphone 4s. I have been on the phone and online with Apple, as well as AT&T, who is my carrier. I bought it brand new. At&T says Apple didn't make it 5.0.1(??). According to one of the websites, I need to upgrade to this.
Yes, the phone is on, just won't hook up with messages or calls, etc.

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Hello,I am a phone dealer in Nigeria. please how can i track a brand new iphone 5 64gb and 16gb that was stolen from my shop with the last 4 digit IMEI numbers?

Hello,I am a phone dealer in Nigeria. please how can i track a brand new iphone 5 64gb and 16gb that was stolen from my shop with the last 4 digit IMEI numbers?

What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T, Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. Lost or Stolen iPhone? Here’s What to do
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on MobileMe
3. OS X Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

Brand new iphone 4s getting heated during charging and using...

Brand new iphone 4s getting heated during charging and using...

To rule out a software problem, set it up as new device without using the latest backup, explained here:
How to back up your data and set up as a new device
If it still gets hot, you should get it serviced
iPhone - Contact Support - Apple Support
Has the software on the phone been modified?
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???,

My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???

Return it for a warranty replacement.

How do I update a brand new phone pryer to restoring?

I just got a new phone and I want to restore a backup on my computer, but to do so, it's telling me that I must update the phone before I restore, but won't let me proceed without restoring! How do I update the phone and then restore it?

iOS: How to update your iPhone, iPad, or iPod touch - Support - Apple

HT1688 How can I set up my new iPhone to sync with my iPad

I recently lost my iPhone so I went through insurance to get a new one. I know my iPhone wasn't backed up to iCloud in a while but my iPad is still up to date. How can I get my new iPhone to be the same as my iPad?

iDevices do not sync with one another, never have.
All content should be in iTunes on the computer, connect the new iPhone to the computer and either restore it from the most recent backup of the old iPhone or set up as new and sync the desired content to the device.

How can i update my brand new touch to 2.0.1?

i keep hearing horrible things about the new 2.1 software and want to update to 2.0.1
Can anyone help me?

Hello, and Welcome to Apple Discussions,
Where do you hear horrible things? This is a support forum, of course you'll have people with problems.
IMO, 2.1 is the best firmware yet, introduced some neat new features and fixed a lot of problems from 2.0, so if you want my advice, update and enjoy, worked flawlessly for me.
Hope this helps.

Should i update my brand new iphone 5 to iOS 6.0.2

i heard the battery dies

People complain about each and every single update ever released.
Most never have an issue

Why does my brand new iphone 5 get pink pixels sometimes when i take a photo?

i have had my iphone 5 for about two weeks now. i have only used the camera a handful of times; twice now when ive took a photo, purple pixel lines cover the screen. Is this just a software problem, or is my iphone faulty??

Probably a hardware fault. Book an appointment at the Genuis bar and go from there, you should get the phone swapped over.

I have just brought a brand new Iphone 5 and it will not turn on or charge.

Have brought a brand new iphone and it will not turn on, charge, In fact won't do anything

Return it for another one, Apple gives you 14 days to return iphone

I just purchased a one year old iMac. How do I create a brand new admin account?

I just purchased a one year old iMac. How do I create a brand new admin account?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

When you buy a brand new iPhone 5s and older iPhone does the newest iOS update already be installed on there or can you manually choose to install it if you want?

Say I bought a brand new iphone 5s from a cell phone store or a store like Walmart or somewhere. Would the new iOS 8 already be on there or could I just not install the new update somehow? Because I don't like the new iOS 8 and I just want the iOS 7 on there

It depends on how long the phone has been sitting on the shelf. If it's been there since before the release of iOS 8, then it will have iOS 7 on it.
There is no way to determine the version of iOS prior to buying the phone.
~Lyssa

I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this?

I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this? I had started using it for a few hours and tried getting the update and now it won't let me activate the phone. I also can't call the helpline because it won't let me leave this screen on the phone that says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." What it says on iTunes after I fill out the activation info is "There was a problem activating your iPhone. Please contact Verizon Wireless at 1-800-922-0204 to have this iPhone added to your account. Click Continue to be able to explore its features and the App Store." Please help this is driving me nuts!

iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

I still have ilife '09. How can i update to the new ilife? Do i have to pay for each app seperately in order to update?

I still have ilife '09. How can i update to the new ilife? Do i have to pay for each app seperately in order to update?
I am an Aperture user and I am tired of managing my old iphoto library seperately. In order to use the new combined aperture/iphoto abilities i need a newer version of iphoto. Apple says that the new iphoto is free, however my iphoto (version 8.1.2) did not update. How do i update iphoto so that i can use the library with Aperture?

iPhoto, iMovie and Garageband are free. However, you must be running Mavericks in order to download and use them. Mavericks is free also. Therefore your Mac must be capable of running Mavericks:
The following is from: Apple - Upgrade your Mac to OS X Mavericks.
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
iWork is not as it's an upgrade and not an update. Upgrades for iWork have always had to be purchased. However, the previous iWork apps will work fine with Mavericks.
OT

Brand new iphone wont update, stuck in recovery mode

So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message. After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen. I then put my phone in recovery mode - no results. I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone." Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?

Hello rph30,
Thanks for using Apple Support Communities.
First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Then ultimately go through the recovery process:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Take care,
Alex H.

HT1688 How do I update my brand new iphone to get it to turn on?

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