HT1688 I am being charged for itune apps I didnt purchase.

Im being charged fot itune apps that I didnt purchase.

You need to contact Apple. Below is the link for Express Lane for iTunes so you can contact them.
https://expresslane.apple.com/

Similar Messages

  • HT3702 I am being charge for itunes but all apps are free?

    I am being charge for itunes but all apps are free? It is possible to get money back?

    If you are referring to the temporary store holding charge as described on the page that you posting, which is 'charged' each time that you change the card details on your account, then it should disappear off the card within a few days or so - though it varies by bank, and with it now being the weekend it might an extra day or two. If they haven't disappeared within a week of them being made then you could contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Also some apps may be free to download but they then allow you to make in-app purchases to unlock extra features within them - you can turn off in-app purchases via Settings > General > Restrictions on your phone.

  • I am being charged for an app I didn't buy what do I do?

    I am being charged for an app I didn't buy what do I do?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

    Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I cannot get any response for HELP!!

  • HT3702 I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?

    I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?

    Purchasing and managing auto-renewing subscriptions -
    http://support.apple.com/kb/HT4098

  • TS1424 i am being charged for itunes i did not ordr

    I am being charged for iTunes I did not order
    U

    I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

  • I think I'm being charged for free apps?

    Hi...I'm wondering, if there is any such thing as someone being charged to for free apps? I've been looking at my banking statements for  the past few months & it looks like I'm being charged for apps that I downloaded for free. I recently lost my credit card & had to get a new one. When, I changed my credit card information on Itunes, that's when I noticed I was being charged. I often download music on Itunes & upload my magazines to my Ipad,but these aren't only things I'm being charged for. Most of the apps I download are the free ones. It makes me not want to update my apps, because I know I'm charged. Please help me!

    I have solved the problem I was showing negative balance in my bank so iTunes needs to verify my account by taking £1.00 every app.

  • Switched to full Creative Cloud Membership, still being charged for single-app memberships.

    I'm trying to switch from having several Single-App Memberships to one full Creative Cloud Membership. I already signed up for the full CC membership and paid for it, but I'm still being charged for the single-apps separately. How do I cancel the single-app memberships or somehow register them as part of the full membership?

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • HT201303 being charged for an app i did not buy

    Has anyone been charged for an app they didnot buy?

    Judging by the posts on here, yes. If it's happened to you then contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 my bank acct charged for itunes I did not purchase

    my bank charged for itunes I did not purchase

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • TS1702 I am being charged for free app downloads

    I have just bought a new iPhone 4s and after downloading free apps my phone kept taking me to the billing section.  I deleted the apps and then restarted my phone.  I have downloaded them again and I have just seen my bank account and I have been charged for the free apps.  How do I get my money back after clearly being ripped off!!!

    You should go to your account info in iTunes, log into your iTunes account, search for your purchase list and click on "report problem", or contact iTunes via Apple - Support - Express Lane -

  • HT1918 who do i contact about being charged for an app i did not purchase?!

    I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT5622 Being charged for free apps?

    I downloaded some recommended free apps but i've been charged for them. Has this happened to anyone else?

    no never heard of is
    what do they charge for the free apps?

  • TS1424 I am being charged for an app I did not buy.

    How do I get credit for an App appearing on my App Store invoice that I did not buy??

    Hi Charles..
    You can report the issue to Apple using the email form here >  Apple - Support - iTunes Store - Contact Us

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