HT1688 I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active.
I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active. What is that mean?
Razmee,
Guess what? After posting, I read another thread on this topic where someone said they went to an Apple store and the tech person there added the optional username and password in the Outgoing Mail Server boxes, and then reset the phone again. Although I had tried resetting and restarting a few times today, I had NOT reset it after entering the username and password into the optional fields.
When I entered my username and password into the optional fields, the iPhone entered checks (ticks) to the right of every entry; it had not done this earlier. (I didn't reset at this time, and the outgoing mail would still not transmit).
So just now, I reset it and the outgoing email was sent!
Thanks to you and this forum, it's a great ending to a few frustrating days.
I hope this message helps others. Not only does everything have to be entered correctly in the respective boxes; but once everything is entered and you press the "Done" button, every box should then have a check mark next to it and then you must reset the phone.
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