HT1688 I cant pick up my phone calls or restart my phone. I am locked out and it is asking me for a voicemail password- but wont even let me enter one.

I am locked out of my phone. it is asking me for a VM password. cant enter anything and cant shut my phone off either...

2.  you can reset the passcode by contacting your phone carrier.  usually means you have a voicemail.

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