HT1688 i have an iphone 5 and it wont hold a charge? any suggestions?
i have tried restoring it and it did nothing
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
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I have an iPhone 3GS and the phone doesn't hold it's charge and has a crack so how much to fix the phone as I love it and I can't afford a new one
You can do an out-of-warranty replacement of the phone with Apple for $149 USD.
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I have an iPhone 4 and the ios6 won't install, any suggestions?
Help please!
mine is. basically saying timed out! i am downloading itunes all over again. found a topic about how to properly uninstall itunes!
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I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
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I have an iphone 4s, and i can not connect to any wirless router through wifi??
i have an iphone 4s and i can not connect to any wirless router using wifi, the only way it to put it in the freezer for a few minutes and the i only get like 5 minutes of wifi time and the the connection drops again and the phone can not even recognize the network??
any help??!!Seriously...and where did you get this tech tip? You do realize that all iPhone 4S's are still under warranty, although there's a very good chance your freezer trick has tripped a moisture sensor, thus voiding your warranty. Make an appointment at an Apple store, but be prepared for bad news. Good luck.
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Have an iPod touch 4th gen. It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing. I have restored via iTunes and reset all the settings. Any suggestions?
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit
Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you. -
I received the message 'The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing. This can happen as a result on installing other CD burning software. Please reinstall iTunes.' I have re-installed iTunes and still receive this message. Any suggestions?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
maybe its just me but verizon had my rebate for a month and some change and still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im looking into a lawsuit now so aggravating..my phone is def on a blank sceen right now
JCLouis,
We saw your story and are very worried about what we read! This isn't like us at all and we are here to help sort it all out. We recommend calling the Rebate Center to check on the status. Their number is 1-800-457-0864.
We can help you right here with your phone! How often does it turn off? Is it just that the screen goes black or does it completely power down? Also, does it start back up by itself if it does power down?
SarahO_VZW
Follow us on Twitter @VZWSupport -
The outgoing mail server on my desktop just stopped working - i have checked all of the settings and everything seems to be correct - any suggestions?
Are these the settings you are using?
Setting up your Verizon Online email with Mac OS X Mail
Start OS X Mail.
From the Mail menu, select Preferences.
Click Add Account.
Click the Account Information tab.
From the Account Type menu, select POP.
In the Description field, enter a name for this account.
In the Email Address field, enter your Verizon Online email address (format is [email protected]).
Type pop.verizon.net in the Incoming Mail Server field.
In the User Name field, enter your Verizon Online user name.
In the Password field, enter your Verizon Online password.
From the Outgoing Mail Server menu, select New.
The SMTP Server Options screen appears.
Type smtp.verizon.net in the Outgoing Mail Server field.
Note: Leave all other settings in the SMTP Server Options screen with their default settings.
Click OK. -
when i open my emails with outlook first and then with my ipad 4, the ipad does not show me that i have new mail despite that it actually downloads them. iphone 3g and 4s used to show them as new emails. any suggestions?
1. Open iTunes.
2. Click the View option in the iTunes menu.
3. Select the Show Sidebar option.
Connect your phone, select it in the Sidebar...the various tabs will now show as before. -
I have a iphone 4 but it was on another network any suggestions
i have a iphone 4 but it was on another network and theyare no nolonger any suggestions what i can do to make this phone work
You need to go to the original network and ask them to unlock it, for you to be able to use it on another network.
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I have a 4S, just replaced the battery and bought a new charger at the aple store and it won't hold a charge. Any ideas??
joyce763 wrote:
I have a 4S, just replaced the battery
You replaced the battery yourself or Apple did it?
If you did it, you messed something up.
If Apple did it, take it back. -
The email notificaiton option is not working when I need a reminder of my password. No email is received. I can redeem a gift certificate but can not spend it!! Have also forgotten my security question so can't use that option
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
To what password are you referring? Do you mean the lock screen's passcode? If so, see IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen. -
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iphone 5 wont turn on and charge and sync to itunes. HELP
Please make a Genius Appointment and take it in for service.
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