HT1688 I need to make an appointment at the apple store please

My phone turn off automatic sometimes and plus get frozen and I need to turn off for the problem.is why I need to meek an appointment in the apple store thank u

That is ok
Feel free to make an appointment ,we users are OK with that
http://www.apple.com/retail/geniusbar/
Have you tried any basic troubleshooting
1.Reset
2 Restore with backup
3 restore as new

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My iPhone 4 keeps shutting down :/ lately it's taken 2hrs to come back up. Diagnostics shows panic.plist and I've had my phone barely over a year. Will Apple replace it? As I hear I need to make an appt at the apple store.

My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!

Make an appointment at
http://www.apple.com/retail/geniusbar/
Out of Warranty replacement for iPhone 4 is $149 US;
you will get the same model, color and capacity you have.
If your current iPhone was locked to a wireless provider,
the replacement will be locked to that same provider.

Trying to make a purchase form the apple store and I keep being asked to answer my security questions. I don't remember what the answers are. Is there a way to reset your security questions or get the answers to the current ones?

I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?

Yes, go to the AppleID FAQ for how to reset the questions.

HT4972 My I phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it?

My phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it? Is there a cost?

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to http://support.apple.com/kb/HT4972
This link explains how to update using http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

HT204266 I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it? Thank you

I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?
Thank you

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 ive forgotten my security questions, i wish to make a purchase on the apple store

ive forgotten my security questions , i wish to make an purchase on the Apple store , any idea how to get these ?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT1688 i need to make an appointment to get my phone exchanged under warranty

I need to make an appointment to get my phone exchanged under warranty, how do I go about that?

Call you local Apple store and ask to make a Genius Bar appointment,

Need to make an apppointment at an apple store

Need to make an appointment as soon as posible with an Apple Store I know there is one on Lincon Rd in Miami Beach, My keeps turning off and can use it. Took it to the sprint store this morning and they told me to go to an Apple Store because it steel had a warrantie. So right now I don't have a phone can I get an appointment today please!

This is a user-to-user support forum. You will either need to call the store or go online and make an appointment
http://www.apple.com/retail/storelist/
Best of luck.

My 3 week old iphone 5 has fallen on to a rug and the screen is cracked! I have an appointment at the apple store but i have to travel a bit to get to it. Will the replace the phone or send it away? I don't want to travel for nothing.

I have recently got a new iphone 5 and I dropped it on to the rug on top of wooden flooring and the screen is now cracked. I have made an appointment at my nearest apple store but i still have to travel quite a bit. Will apple replace this phone or send mine away? I don't want to travel for nothing.

If you are in the US ,some Apple genius bars are replacing screens at this time if your local store isn't offering that service or you are not in the US there will be an out of warranty exchange unit for $229
make sure you back up everything as if you exchange your iPhone will go and the Genius bar do not provide a backup service

My hard drive S.M.A.R.T. status is reading 'Failing' for my 27' iMac. Does this mean that I need to take my iMac to the Apple Store?

Ok, the whole story in a nut shell.
My computer was lagging pretty badly and so I turned it off and on again, obviously. But when I turned it back on, I couldn't get to the login screen, the computer would just freeze at the white loading screen with the Apple logo and the loading spinner.
After that, I left it for a couple hours thinking that it might resolve, when it didn't I forced reboot and booted of the OS X instillation disk, following advice of the internet about running diagnostics.
I opened Disk Utility to see what was going on and I then attempted to run repairs on the hard drive, this failed and froze up. So I rebooted. Next time I open up Disk Utility it highlights the internal hard drive in red and says that the S.M.A.R.T. status is failing. I've seen a couple other people with this problem and I was wondering if this is a reoccurring problem with iMacs or a one of thing, either way, what should I do, take it into the Apple store?
F.Y.I.
I don't have AppleCare and my computer is no longer under warranty, so if I have to take it in, how much do you think it will cost me?

Beaneebar wrote:
I don't have AppleCare and my computer is no longer under warranty, so if I have to take it in, how much do you think it will cost me?
If the machine matches your profile, Mac OS X (10.7.4), iMac 27', 2012 model, refurbished, then it should be covered under the first year of use. Contact Apple's Express Lane and verify. If it is, then after getting it fixed, purchase AppleCare—the cheapest insurance policy available for Macs.

I am unable to login to my Apple ID for facetime even though I was able to make a download from the apple store using the same ID?

I am unable to log in to my Apple ID for using facetime. However, I used the same ID and password for downloading an app from the app store.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Last week I dropped my new iphone and smashed the front glass, I made an appointment at the Apple Store in Phila., and they treated me like royalty. The store replaced my phone with a brand new one as a one time courtesy, thank you Apple and your store i

Thank you Apple store in Philadelphia for your royal service! I dropped my new iphone and damaged the front glass, and it was replaced with a new phone as a one time courtesy. I am enamoured with their courtesy and kind service there. The trip to the Philadelphia store was a pleasing experience. A big thank you to all the fine rep's at that location....thank you!

Bee , you are so right that most people only post when things go wrong not right. Which made me think about the Apple Store in Charleston, SC. I have never had a bad experience and besides buying my iMac there (which was a really good experience as it took us several trips to decide and they were really helpful) I have had a number of 1:1's and I think one trip to the genius bar which resulted in a new mouse. Everyone I have dealt with there has been respectful and helpful. At least with those visits you do get a chance to provide feedback.
Nice to post these kinds of comments now and then too.
laverne's mom

Do I need to bring my computer to change my charger at the apple store?

Do I need to bring my computer to the apple Store to change my broken charger? I know they have to look at the serial number to verify if i'm still under guarantee.

Yes. You have to bring the computer along with you.

I need to make an appointment to have my MacBook Pro looked at by a tech.

I need to make an appointment to have my MacBook Pro looked at by a tech.

This is a user to user forum.
Not knowing your country, we can't say who can help.
If you are not in the U.S. visit this link:
http://store.apple.com/us/browse/open/country_selector
To find your country's two letter code, and add that in place of the xx in the links below:
http://www.apple.com/xx/buy
http://www.apple.com/xx/retail/
Note: repair shops need to be Macintosh Authorized Repair shops, and not only phone repair shops.

Do I need to make an appointment to recyle my old Ipod and purchase a new one?

do i make an appointment to recyle my old ipod classic and purchase a new one.

Hello there Toby,
Apple actually has a program to recycle your iPod in 1 of 2 ways.
Recycle your iPod or mobile phone responsibly.
At no cost to you, send us your iPod or any mobile phone by mail, and we’ll recycle it for you. Or bring your old iPod to an Apple Retail Store and get 10 percent off a new one.*
Source: http://www.apple.com/recycling/ipod-cell-phone/
If you were aware of this program already, then to answer your question, no, you do not need to make an appointment. Just let an Apple Store rep. know you have an iPod you would like to recycle, and you will get a 10% discound in store!
All the best, and thank you for thinking about the environment,
Sterling

HT1688 I need to make an appointment at the apple store please

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