HT1688 i took my phone to get replaced under the warranty but i didnt get the charger or the headphones was i supposed to?
My phone's power button was stuck and had to take it in to get it replaced under the warranty, but i didnt get a charger for it or the headphones that come with the new phone, was i supposed to get something?
If you paid extra, you didn't get it replaced under the warranty. That would indicate an out of warranty replacement, given when Apple reckon the damage was not due to a manufacturing defect.
Similar Messages
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I dont know If i should received my code when I pay for adobe cloud
Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium -
i tried to download ios 5.0 on the 3gs and it took all my information. So i tried restoring my information but i didnt get it back. What can i do to get my information back?
This has solved loads of people who have this issue and have used an alternate DNS setting. Below are instructions for both iPhone OTA and on you Mac
If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
You can use OpenDNS
208.67.222.222
208.67.220.220
or
You can Google Public DNS if you want
8.8.8.8
8.8.4.4
I have actually repointed my routers DNS so all my devices now point to OpenDNS servers -
i have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?
Try this:
Open the "Find my iPhone" app on your iPad, fill in your AppleID and password at the start up screen, and you should see a list of all your devices and their current location, if connected to a Wi-Fi or mobile data network. Devices not connected will be shown as "offline". But you can still trap on the icon and hit "erase iPhone" in the right hand window.
If your iPhone is not listed, you did not activate this feature during the setup of the phone and it can't be erased remotely.
If the phone is listed, even as offline, tap on "erase" to send the erase command. The next time your device will be connected to any kind of network, the content will be erased. -
I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine
Hi there Fgonzalez2015,
You may find the camera troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
-Griff W. -
Tried to download version 4, which replaced old 3.6, but I'm getting a message that version 4 will not work with Mac OS 10 (I have OS 10.4.11). How can I download previous Firefox version?
You can download firefox 3.6.16 here: http://www.mozilla.com/en-US/firefox/all-older.html
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I've purchased items on my phone which I had on my laptop but didn't get a chance to download on to my iPod, now I can't find anywhere. Can't buy them again because it says i've already purchased them. Any help?
I've only been able to get the coaching runs to work on my iPod Nano. They don't work on my iPod Touch or my iPhone.
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My ipod headphones don't work anymore can i get replacment under the 1 year
warranty. first of all i did not break them myself this has happened to the last 2 ipods that i own. is it possible to get replacement earphones, if so how do i get them and who do i contact.
ChrisWhere what is? The Apple store? There's many. There's also a list on the homepage of all the Apple stores worldwide. You can also send them in to Apple. They hand them out like candy. Just send in your old ones, or go to any local Apple store, show them your headphones, explain your problem, and you're guaranteed new headphones.
(Why is your Mac's serial number in your signature... ?) -
When I hook my ipod up to my mac I used to get the Itunes has detected an ipod that appears to be corrupted error message. It would then sync all my song to the ipod but when I ejected it, none of the songs would be on the ipod. Now I hook it up and I get the Mac OS X can't repair the disk error message. Then the spinning colored pinwheel pops up and I can't use iTunes. Please HELP!!!!!!
Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.
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I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I change out the sim card, and is there anything else that I need to do?
Ignore the other post (the one from Brendan), he has no idea what he is talking about.
Read your manual (you have a bookmark to it in Safari on your iPhone or put iBooks on your iPhone and download the manual from the iBookStore) and it will show you how to remove the microSIM from your iPhone. AT&T is not tourist friendly and does not offer a pay as you go plan for visitors with an iPhone. If you are going to be here for a short time you can probably buy a pay as you go microSIM and use it before AT&T notices, if it is going to be for a long time that won't work.
There is a 3rd party company that will sell you a microSIM that will work with AT&T but they are pretty pricey.
Finally, you can get a pay as you go microSIM from T-Mobile to work with your iPhone but you will only have EDGE data speeds.
Message was edited by: deggie -
i bought adobe Photoshop CC, but i didnt get any verification email or serial number, it took money from my account
what should i do?Hello Nikoloz,
first of all you should have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >> see comments
On the other hand: Did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Good luck!
Hans-Günter -
if you can help me please alguin
Adobe Creative Cloud because I do not get After Effects among others but I try to install software from the page but I give After Effects download shareware and says downloading but nothing comes give him retrying but nothing even leave the application of Adobe Creative but nothing helpWithout proper system info and otehr technical details nobody can tell you anything.
Mylenium -
My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router.
- Reset network settings on the iPod: Settings>General>Reset>Reset Network settings
- The troubleshjooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
just started a new apple tv and also started using an iMac . I have itunes on the iMac but i cant get the apple tv to sync or find any settings to do so ! How can I get the iMac and apple tv to sync the itunes ? i have a internet connection between them , I have signed in to the itunes store on the apple tv and it shows that the apple tv is sharing my library from the IMac , but it wont sync and the apple tv has no content !
Welcome to the Apple Community.
The Apple TV (with the exception of the Apple TV 1) does not sync, it streams everything from your library on your computer or from the internet. -
# Question
I can no longer get to Facebook Via firefox It comes up loading in the tab but does not get any further one minute it was working the next it was,nt should I try uninstalling firefox then reinstall or does anyone know what could of happened thanks* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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