HT1688 If I'm in Mexico and I'm skyping with someone in the US, will it go against my data plan or is it free? What about text messaging?

If I'm in Mexico and skyping with someone in the US, will it go against my data plan? What about text messaging?

Unless you are connected to an available wi-fi network when Skyping, when doing so via a carrier's cellular network goes against your data plan. The same when using any app that requires internet access.
SMS is exchanged over the same network as calls, so no data usage with SMS.
MMS is exchanged over the carrier's cellular data or internet network so MMS goes against your data plan.
The same when exchanging iMessages unless your are connected to an available wi-fi network when doing so.

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HT1311 To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my phone or computer that were downloaded from the old apple ID?

To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my Iphone and Macbook Pro computer that were downloaded from the old apple ID?

No, you will not loose anything. However, if you ever need to update any of that previously purchased content, or re-download it, you will have to use the older AppleID. Purchases are permanently tied to the AppleID you use when making the purchase.

I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?

I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?

Music>Songs>Select song>Swipe from left to right to delete.

I restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync

i restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync across

Did you restore the iPod on this computer?
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.

Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma

I updated iTunes to 10.4 version and now it doesn't start and sen a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regard

I updated iTunes to 10.4 version and now it doesn't start and send a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regards

Only way to get iMac starting again was to re-install 10.4.4 from DVD, and then update it into 10.4.6. For a while it worked perfectly, just as before.
Then I tried to print to CD with my EPSON Stylus Photo 950 from Adobe Photoshop Elements (2.0). It didn't print anything, but printer started flashing all lights. The print job was not performed, so I did remove it from the Printer Utility. After that the iMac started "ticking" again, same noise than before, after 10.4.7 installation. I did re-boot iMac. It never started, it does stuck on gray screen (gray block running clockwise). HW test from DVD didn't find any problems (extended search looping 3 times). But Disk Utility found hard drive to have inaccurate node structure, it could not fix it.
Apple support recommended to use DiskWarrior. However, it does not support (yet) Intel Macs. I haven't got TechTool Pro 4.5.1 anywhere. iMac does start on to FireWire mode (T at boot), but I cannot see the disk from 10.2.8 iMac.
So, obvisously the problem is not 10.4.7. I believe it to be ESPON printer driver compatibility on Mac OSX. This does not suprise me, EPSON printers *****, I shall never purchase one again. However, disk catalog structure should not get messed by one faulty printer driver!

Why has Apple decided that online orders for Macbook Air display and speak VO when first opened from the box? I"m guessing 1%or 2 % of your customers know what it is or want it.

Why has Apple decided that online orders for Macbook Air display and speak VO when first opened from the box? I"m guessing 1%or 2 % of your customers know what it is or want it.

You are not talking to Apple, we are just users like you. Only Apple knows that answer.

Hello, i have i phone 5 and i forgot my passcord,and i ender wrong passcord several time and now when i on my phone the error is come iphone is disable try after 225,556.550 minutes.what i do tell me,,

hello, i have i phone 5 and i forgot my passcord,and i ender wrong passcord several time and now when i on my phone the error is come iphone is disable try after 225,556.550 minutes.what i do tell me,,

This is the problem
You need to force restore the device, you cant wait that long because well..
But yeah do what peter be saying and you should be good 2 go

HT4061 My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

That's because the device has not been synced to that computer. As per my earlier instructions... you will have to force it into recovery mode & restore as a new device.
Recovery Mode... http://support.apple.com/kb/HT1808

¿What's the best iPhone 6 model to use in USA, Mexico and New Zealand? I am guessing the Model A1524

I'm a traveler who uses the phone in different countries with a local SIM card (with an unlocked iPhone). I mainly need to use the phone in USA, Mexico and New Zealand. Occasionally in Europe but mostly on those 3 countries. I can see the iPhone 6 plus comes in different models each with different frequencies to match specific cellphone companies.
For what I can see, the model A1524 is the one with most frequencies available which makes me think it may match the frequencies of cellphone companies in more countries, but not sure.
Please some advice.

Depends on when you can get an unlocked version but your surmise I suspect is correct if you want to use 4G /LTE
Remember the warranty is not international so buy where you are based for maximum coverage

My iphone 4s and ipad 2 both with 7.0.4 update will no longer connect to wifi but non-mac lap top has no issues

my iphone 4s and ipad2 both with 7.0.4 update will no longer connect to wifi.
About three days ago the ability to connect came and went and the connection never lasted more than 10-15 minutes; it has not been able to connect since last night. I do not think it's my wifi router as non-mac lap top has no issues. I have seem many similar questions posted.

Reboot your router by removing all power from it for about 15 seconds. Also, if your router still has its default SSID (such as LINKSYS, DLINK, NETGEAR, etc) change the SSID to something unique. Note that all other devices on your network will have to be reconnected if you change the name, but if the name is still the default that is most likely your problem.
If the SSID is not the default then the reboot should fix it.

I have been trying to get a feature/functionality in my Apple system -- have asked about it in Apple stores all over the country from coast to coast, and have received no response. How can I speak with someone at Apple that will help?

Greetings whomever reads this.
I have 2 issues that Apple has not been able to resolve, that are vexing me.
1) Somehow I have 2-3 apple IDs ... passwords etc. I have purchased 2 iPads, 2 -3 iPhones, a Macbook Pro, and a Mac Mini with Thunderbolt monitor. Somewhere in that process I might have created another Apple ID, not sure. When the confusion started, I went to an Apple store, and they suggested I create a new Apple ID, against my better judgement I did, which added to the confusion. Now, every time I need to sign in using my Apple ID for anything, I have no idea what user ID goes with what password. I have gone to Apple stores several time to try to get this situation cleared up and each time they try to get me to create yet another Apple ID. Now I won't do that anymore, but the original confusion remains. How can I wipe out all Apple IDs and just have one?
2) I have been trying to get a particular functionality/feature/capability added to my Mac system. Don't want to go into detail here because someone will steal my idea and make millions. I have posed this question to Mac personnel from Geniuses, to Business Teams -- no one can figure it out. How do I get this fabulous capability I have thought up to come to life so I can make millions?
Russell
<Personal Information Edited By Host>

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

I am a forensic examiner with an iPod 5G in Recovery Mode. As a 'non Apple' person, what does 'restore' imply with reference to the 5G? Does it affect any data on teh iPod, like pics, and videos?

As stated in the title, I am a forensic examiner, although most of my work is on Windows devices. My problem is an iPod 5G with Touch Wheel that I received to exam, and I have not been able to get anything from conventional methods. But not really understanding enough about the Apple architecture and iPods, when I plug it into a computer, it appears to be in Recovery Mode, and calls for a Restore. The questions I have are:
1) How does the iPod get into Recovery mode
2) How to get it out of Recovery mode
3) But more importantly, what does Restore do to the device? If there happen to be items of interest (pics, videos, etc), does the restore affect them?

- You can place the iPod in recovery mode by:
Recovery mode
or by using this program (there are others too)
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Many internal errors in the iPod resul in the iPod going automaticlly (default) into recovery mode.
- Usual method is to restore the iPod via iTunes to get the iPod our of recovery mode.
iTunes: Backing up, updating, and restoring iOS software
Sometime RecBoot will do it if the iPod was intentionally placed in recovery mode
- Unless RecBoot or similar will get the iPod put of recovery mode the iPod will be erased. Restoring the iPod erases the iPod.
- For more inbfo on recovery mode see:
http://theiphonewiki.com/wiki/Recovery_Mode

I am trying to update my itunes 10.7 and it comes up with an error the feature you are trying to use is on a network resourse that is unavaiable. Its looking iT unes.msi

I am trying tp update my itunes to 10.7 and it says that the feature you are trying to use is on a network resource that is unavailable. Enter and alternative path to a folder containing the installation package iT unes.msi It does not appear to be able to locate this file. What do i do? do i need to uninstall Itunes and will I loose all my folders?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Canon Pixma Pro-100 printer ejects 3.8 in of a 4X6 paper and prints only 2.2 in of the image printing from Photoshop CS6, I'm sure I set everything correctly - what could I be missing?

Using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6.
Have new Canon Pixma Pro-100 printer and set it up yesterday. First thing printed was a
document from MS Word (a letter) 8.5 X 11 plain paper - this came out OK. Next I fire up
Photoshop and open a 4 X 6 inch image to do a test print. I set it up in the print dialog as
4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop
manages the color. I load the paper in the rear tray close the covers and hit print. Now, when
it starts to print the printer moves about 3.8 inches of paper out of the printer and starts printing
on the remaining 2.2 inches then spits the paper out. It does this in Photoshop (any image it doesn't
matter), and it does it printing from Capture NX. I have been able to get it to print on the paper
correctly using Apple's Preview program but that that's not going to do me any good. I was on
the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting
I would have to use Canon's printing apps instead to print - that doesn't do me any good either.
I want to be able to print from Photoshop. Any one every heard of this or experienced the same
problem? Thanks JamesD!

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

HT1688 If I'm in Mexico and I'm skyping with someone in the US, will it go against my data plan or is it free? What about text messaging?

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