HT1688 IPHONE 4 PROBLEMS
I tried to switch my cut up tmobile sim to a tmobile micro sim and now there's just a black screen with a loading sign on my iphone 4. also, it wont turn on or off. Please help!!
If you decide to Restore your iPhone. Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode.
Similar Messages
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why my iphone6 always cant receive call form other people? i am use the iphone in mainland china. it is my iphone problem or all the iphones have this problem in mainland. please answer me. thanks.
Hello tashi1234,
Welcome to the Apple Support Communities. If you are having an issues with the Phone app on your iPhone, the next step would be to restore the iPhone. The following will assist with backing up your iPhone.
iOS: How to back up
http://support.apple.com/kb/HT1766
Once your iPhone is backed up then go through with the process of restoring the iPhone.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Regards,
-Norm G. -
If I make a genius bar reservation for iPhone problems, can the Apple tech look at my MacBook too?
If I make a genius bar reservation for iPhone problems, can the Apple tech look at my MacBook too? please help! thanks!
Be sure to indicate you are bringing both in for service.
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My iPhone 4S can't support camera 360 apps.Once I open the apps 3 sec it will auto jump out to the home page.Look likes the apps crashed.Isn't my iPhone problem or the apps got bug?Please help me.TQ
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.
basic troubleshooting steps from the User Guide are restart, reset, restore from backup, restore as new.
Have ANY of these been tried? -
Hello,
I'm having a major iPhone problem!!!
My phone crashed yesterday and wont turn back on or charge since then. It will start up with the apple logo and then the screen goes dark, will only stay on for about 30 secs. It's an original not jailbroken or anything like that. iTunes won't recognize it at all, I tired resetting it, hard resetting it, a different cord, basically everything and NOTHING works!
Please help! Thank you!try doing a hard restart - hold home + power until the phone shuts down... then connect it to your puter.
you may have too many things running in the background on the phone... i have heard fetch & push can drain your battery like you experienced... i don't use them, i get my mail when i open the application. -
imovie on iphone problem, music will not sit in desired timeline and keeps reverting back to the start of the project instead. Have tried to move but it won't stay
Sorry G23 - I like birds ;)
I suggest you start another thread as I don't know the answer to that one but this might help:
Go to settings - general - usage - Her e you might find some data hogs
Good luck -
who help me, for iphone problem, kindly give me the contact no. I am totally confuse the your system.
<Personal Information Edited by Host>Hey sherstha,
Thanks for the question. The following article outlines the various contact information for Apple, based on your country:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
Thanks,
Matt M. -
Hi Apple my iphone 4s is Factory unlocked Butt Not Reconized The Sim Card Plx Check It My Iphone Problem My IPhone Imei IS #013068004883148
Don't post personal information.
You may have a defective sim card. Get another sim card from the cell provider. -
My iphone problem is network bar not show for searching why how can resolved my iphone
my iphone problem is network bar not show for searching why how can resolved my iphone
my iphone model is MD239B/A
my iphone serial no: DQ******TD2
<Edited by Host>Hi mirza_ali,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
iOS: Understanding cellular data networks
iPhone: Wireless carrier support and features
I hope this information helps ....
Have a great day!
- Judy -
I have an Iphone 5 serial number C39JG34HDTTR
The sound (ring tones, any sound from the phone itself does not work) After restoring the phone.. it worked a few times then stopped. I can hear calls, and every thing with my earbuds. But the speaker seems to be the problem
Tiffany KavanaughOK. Good luck. If you have a question, be sure to come back and ask.
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HT1688 iPhone 4 home button problem
Good afternoon,
I have an iPhone 4 and it still in good condition but sometimes, the Home button doesn't respond quickly or doesn't respond at all. What to do?I seem to have fixed my iPhone 4 home button problems.
1. Sync phone and back up.
2. Go back and resync phone but uncheck all the apps you have purchased/downloaded so that your iphone will have no additional apps on it.
3. Now reset your phone as a NEW PHONE.
4. When reset as NEW, unplug it and try home button functions. I'll bet they work just fine, like mine did.
5. Now that you are satisfied you can resync your apps, but be choosey. Re-install only a couple at a time, and test your home button each time. You'll soon find out which of your apps is causing the problem. It's time consuming and irritating, but it certainly works.
So far - no problems with my selected re-installed apps. My home button works fine.
However, I recently purchased several photography apps and an emoticon app and that was when the problems appeared to have started.
So I've been very selective in putting only the apps I want back on ... for now.
Hope this helps.
I will report back to tell you if this complicated but effective solution has worked for me. -
HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6
ISSUE - can not connect to any WiFi hotspot at all
Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
AT&T and then APPLE tech support first call 4 hours long
She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support. I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download. Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ? The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source.
Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
Comments (not related to the issue at hand):
1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car. Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space. What a joke !
---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening. Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. The exact same thing.
I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
---------------------------------------AT&T tech support second call AT&T said the phone was broken Apple should replace
So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple. The net result the exact same thing started happening again no WiFi capabilities again. So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time. She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.
It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
https://discussions.apple.com/thread/4351894?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
http://bpmredux.wordpress.com/2012/0...he-little-guy/
http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.No one is going to read your lengthy post.
If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement. -
HT1688 iPhone 5S, Settings Cellular Use Cellular Data For Apps - Not Updating
I have iPhone 5S iOS 7.0.4 with AT&T Contractual Plan.
When I change any settings in Settings > Cellular > Use Cellular Data For to disable or enable apps to use cellular data. And, if I exit and enter again it shows the old settings.
Also Call Time > Current Period is not updating.
This is happening for last one week. I have also noticed heavy cellular data usage for last one week.
I have reset the phone as a new phone this it is solved, but if I restore from my backup, then the problem is returning again. Even I have deleted some apps, but it doesnot help.
Please help me to solve this.Call AT&T - it seems they are forcing their own settings on you.
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3G iPhone Problems with iTunes 9.2: synch problems
About 3 days ago I started getting this error message when I tried to sync my iPhone 3G with my Outlook 2007: "iTunes could not sync calendars to the iPhone [name of phone] because the sync server failed to sync the iPhone." I tried various ways to try to overcome this including a hard reset of the phone, going through all the settings in iTunes, uninstalling/reinstalling iTunes, etc. etc. etc. Nothing worked. So I called Support.
The first thing the Tech asked me is whether I installed OS4. I said no, it's too buggy on a 3G: I had tried soon after OS4 came out & my phone got stuck in backup for over an hour, after which point I aborted the process. Plus what would I gain on a 3G? Nothing.
We talked for a while & he admitted that the issue probably was the fact that the latest versions of iTunes (9.2+) are "supposed to be backwards compatible" with the 3G OS, but that it's really more designed to work with OS4. So the first thing he would have to advise me to do would be to install OS4.
Since it was a given that I wasn't going to do that, his response was a verbal shrug and a passing remark that I might have to find "some way" to downgrade my 9.2 version of iTunes to 9.1. But of course he couldn't tell me how to do that.
Meanwhile, during my long talk with Support my Better Half did a Google on "downgrading iTunes 9.2 to 9.1.1". The result was: http://hackstor.blogspot.com/2010/06/downgrade-itunes-92-to-911-macwindows.html
I followed the instructions on that site & they worked. Curiously enough, my Better Half hasn't been experiencing any of these problems because he did not update his iTunes or try to dl/install OS4. Hmmm... Is there a pattern here???
My conclusion: I won't be updating my iTunes or iPhone OS until all these bugs are worked out. Will I be buying a 4G in the near future? Hmmm....
Disclaimer: I am not an iPhone Tech nor did I sleep in a Holiday Inn this week. I can only tell you what happened to me & how my problem was solved. YMMV.Yes, I don't disagree with the first part. However, I could sync my iphone (to itunes 9.2.1) when I had 4.1 installed from another computer).
I think that I am limited to an old os (10.4.11) on my mac as it is old (pre-intel) and therefore I can't update my OS. If this isn't the case, then an update to my OS could solve the problem. I'll check the requirements of the newer OS now.
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