HT1688 iphone 5 stolen, pro!? shut phone off immediately so find my phone is useless. appears to have reset apple id. course of action.

iphone 5s stolen. appears to be pro!? shut phone off immediately, so find my phone is useless, erase option enabled and reported stolen to att. appears to have reset apple id. Its my wife phone and as of this morning we cant sign in to her itunes account or icloud.

Sounds like someone has compromised her AppleID account? I would start by resetting her AppleID account as soon as possible. Start here:
http://support.apple.com/kb/ht5624

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I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?

Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?

It could have powered off. Try holding the sleep button down for a few seconds until the apple logo appears to restart it

HT201263 While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help

While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I have a white iphone 4S - even with the case off, im noticing my pictures in low-light places still have the smokey finish; can it be that its the white outer shell?

i have a white iphone 4S - even with the case off, im noticing my pictures in low-light places still have the smokey finish; can it be that its the white outer shell? PLEASE HELP!

Anyone have any suggestions? or is everyone else just as clueless as me !

HT6119 I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Sync from iPhone to iCal on MacBook has failed since the latest iPhone upgrade, yesterday. It's worked in reverse, and all other sync operations appear to have worked. Any solutions, that I may not have already tried (over and over)

Sync from iPhone to iCal on MacBook has failed since the latest iPhone upgrade, yesterday. It's worked in reverse, and all other sync operations appear to have worked. Any solutions, that I may not have already tried (over and over)
(Sorry, first time user of these forums, and it's confusing in it's own right)

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I lost mt i phone last night and i have the find my i phone app, but i dont have another apple product to locate it. help!!

i lost my i phone and i have the find my i phone app, but i dont have another apple device to find it, help me?

you can locat it through icloud website
https://www.icloud.com/#find

Ay suggestions to connect my iPhone 5 to the Internet, it will only connect when sat next to the rooter, I have reset signals on both ?

Ay suggestions to connect my iPhone 5 to the Internet, it will only connect when sat next to the rooter, I have reset signals on both ?

What version of iOS?
Is the router running the latest version of available firmware?
Are any other devices having issues connecting to the router?
Does the iPhone have the same issue with other Wi-Fi hot spots?

Hi guys, My iphone got stolen yesterday, it was off but i've just got an email the last place my iphone was found yesterday night and again it got off, i went to the address but they said they have not found any iphone, what should i do?

Hi guys,
My iphone got stolen yesterday night, I activated lost mode but the phone was off and couldnt be tracked, today i just got an email about the last place the phone was found yesterday night, its off again, i went there but they said that nobody has found an iphone, police does not do anything also, what should i do?

My iPhone was stolen. Straight away I used the findmyiphone app. No surprise that the phone had been turned off, rendering the app totally useless.
I thought its ok, I've got a pin code. My brother then goes on to tell me that they are easily bypassed.
My brother states that if you put an iPhone in dfu mode, connect that iPhone too iTunes
That iTunes detects the said phone is in dfu mode and does a system restore.
Wiping the phone and giving the Theif a brand new iPhone!!!
Someone from apple please tell me WHY THIS CAN HAPPEN?!
iPhone 4, iOS 6, Stolen iPhones

"Get Pictures from Apple iPhone" - How do I shut this off?

When I plug my iPhone in with a USB from my computer my pictures pop up. How can I have that NOT show up? The first time a message showed up asking prompting me if I wanted the photos to appear and I hit "don't show message again", but now I would not like my photos to pop up.
Any ideas?
Thnx

Hi,
The digital camera actions on the computer are controlled by its Operating System.
If you have a Mac, take a look at this article: http://support.apple.com/kb/TS1501
If you have a PC running Windows XP, take a look at this article: http://support.apple.com/kb/TS1857
If you have a PC running Windows Vista, take a look at this article: http://support.apple.com/kb/TS1500
-Jason

Mac Pro switches itself off immediately after power button is pressed on

Hi there,
I would like to share with you an ongoing problem of my Mac Pro (about on and off 11 month I think). Since its HD changed at the beginning of this year I've been having the problem of "switching itself off immediately after the power button is pressed on." I took it to Milton Keynes Apple Shop and apparently they couldn't replicate the problem I received it after they reset it's PRAM. Meanwhile I read the related posts and discussions about the problem and my assumption was as suggested in the scenarios of similar cause – Power Supply unit. I had a technical chat with ex-Solutions staff from Brighton, he also said it might have been caused by it.
I really don't know what to do because, sometimes attempting 10 or over times of pressing the button I hear the chime and literally 10 or 20 seconds later it switches itself off. And it happened this Sunday morning again, 8 times I've encountered the failure. And the most confusing thing is sometimes I leave it about an hour or two and then it just works and runs fine as it has never have happened.
By the way I left my computer on for a very long time I suspect maybe more than a month it was on sleep most of time when i am not using it. But yesterday I made the mistake of logging off and shutting it down. Now I can't turn my computer on. Highly frustrating and amazingly bizarre technical challenge.
Mind you I am fairly capable of carrying DIY operations on it. Previously I baked my graphics card as suggested in the forum – it works fine at the moment I am waiting until it completely brakes. But this power problem really really puzzles me.
Any opinions, how to solve this cause is highly appreciated.
Many thanks!
Specs:
Mac Pro 8 core
Xeon 5400 2nd Generation Early 2008
10 GB RAM
1 TB HD

The SMC especially on the very first 2-3 months of Early 2008.
Use to suffer from a "restart on wake from sleep" issue.
Some one told me that is not what "inrush current issue" is but that is what I (and couple others) called it.
Best to always have a workstation on 1500VA UPS.
Not share the outlet or cirucit even with anything major.
Yes it could I guess, poor phrase, but put more stress on PSU over time as a result also.
Methods to reset SMC have varied and changed over time. Thanks to web not all the revisions and older versions are kept online though to compare to.
Stories of people going on vacation etc for two weeks to come back to a "dead" Mac Pro started showing up in 2007.
If it had an actual SMC button, use that to reset.
If not, leaving it totally disconnected, and all external cables and such over-night, not for the mere 5-10 minutes.
Unplug but then press and hold power button for 8-10 seconds. And only once. And not to be done repeatedly. That was SMC Reset #3.
I know the 2007 8-core 3GHz had a different PSU than the smaller models.
2008 high end was 8-core 3.2GHz 5400 (stock was 2.8GHz 4 or 8-core)
FBDIMMs draw between 10W up to 15W each, so possible to have 8 DIMMs drawing 120W when maxed out. And heat. I always recommend Mac Pro use fan control to boost the fans a small 400 rpm to expel heat better and keep FBDIMM temps down. Heat, and temperature fluxuations stress and weaken components.
Other than AHT and the tools that a Apple Certified center should have, not much other than to swap out parts, monitor - iStatPro or Hardware Monitor -
And because of all this, I would setup a test system so you have a freshly formatted and installed OS and take it from there, with a better chance.
ATI 2600XT still? or upgraded?

Hi, my daughter is using one of our old iphones as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this?

Hi, my daughter is using one of our old iphone's as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this, without clearing her phone and loosing all her songs/etc....?

I did this on my phone. Her phone isn't activated, no cellular service. So, for whatever reason it won't even let me tap on SEND& RECEIVE, to uncheck anything

TS3899 mail icon - application opens for 2 seconds then closes and brings me back to my phone home screen. I have reset all settings and tried deleting and adding back the account. HELP!

Hello,
I just updated my phone with ios 6.1.3 and now my gmail email is not working. When i tap the mail icon it brings me to my inbox for 2 seconds then immediately back to my phone home screen. I have tried deleting and re-adding my gmail account and I have reset all settings also.
Nothing is working. Does anyone have any tips?
Thanks!

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

My iPhone 4s cannot join a public unsecured network but my iPad and macbook can. I have reset the network settings twice. Both times it worked, but only for a few minutes. What can I do?

My iphone 4s cannot join a public unsecured network, but my ipad and macbook can with no problems. I have reset the network settings on the iphone twice. Both times that fixed the problem but only for a few minutes, then I get the "cannot join network" message again. Please help! What can I do?

Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.

HT1688 iphone 5 stolen, pro!? shut phone off immediately so find my phone is useless. appears to have reset apple id. course of action.

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