HT1688 Itunes on Iphone crashes-after the ios7 update my iPhone 5 will no longer open iTunes. Any suggestions.

I have updated my iPhone 5 to iOS 7. Since the update whenever I go to open iTunes on my iPhone it crashes. Can anybody help?

Make sure you have the latest version of iTunes available (11.1) from http://www.apple.com/itunes
Hope that helps.

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After the ios7 update I have been unable to open the i-tunes store on my i-phone5, it basically flashes up for two seconds and then closes itself down, anyone else had anything similar and no a fix?

Since updating to ios7.0.2 on my i-phone5 I have been unable to open the i-tunes store app, basically it just opens for a second or two then shuts itself down, I've tried a soft reset, turning on and off, closing down all running apps but nothing seems to work, anyone else had the same problem and no how to fix it?

Hey there Fistycuff,
It sounds like iTunes launches for a split second, then quits unexpectedly.
I would recommend a few things for this issue. First, close all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities
Regards,
Sterling

After the ios7 updated I can not open the iTunes store in my iPhone 5

After the ios7 updated I can not open the iTunes store in my iPhone 5
How can I fix it?

Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
Cheers,
- Judy

I am unable to turn on location services after the iOS7 update on my iPhone 5

Relatively self explanatory. When I go into Privacy settings I am unable to turn Location Servies on. The option appears, but I cannot slide the switch to 'on'. This has only happened after the ios7 update.

Hi dombew,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check to make sure Location Services has not be restricted:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213?viewlocale=en_US
You can prevent changes to privacy settings, including:
Location Services
Cheers,
- Judy

My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!

My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
Can anyone help me?

Hi there Cinthia88,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

Since the ios7 update I can't sign into my itunes on my ipad.

Since the ios7 update I can't sign into my itunes on my ipad or my iphone. It's prepopulated with an old ID, and I can't even view my account to fix it. At first the problem was that after the ios7 update my apple ID for icloud was prepopulated with my old ID. So after three days of trying to fix it, I finally just went on my mac and changed my ID back to the old one. I thought I solved my problems... I was able to sign into icloud on my ipad. Now today... my itunes apple ID is prepopulated with my ID I was using up until a few days ago. I am at a loss. I have no idea how to restart (or whatever) and just fix everything (icloud, itunes, and anything else that might prepopulate down the road that I don't even know about) ... I'm so frustrated! I'm glad the security is better but I wish there was an emergency code you could have emailed to you after answering extremely secure questions... or something. Please help. Thank you!

I had a similar issue. I was able to sign into iTunes but when I tried to view my account information iTunes repeatedly asked for my password in an endless loop. I solved the issue by unblocking cookies in safari: http://support.apple.com/kb/TS3388

Why do my texts come from my icloud after the ios7 update?

why do my texts come from icloud.com after the ios7 update?

Basically, your iMessage settings have become slightly off due to the update.
Go into Settings -> Messages -> Send/Receive.
You should see your phone number and your email address. Given your description, I would imagine that only your Email Address is checked. If you CAN (it's probably greyed out), check your phone number off, and it should work.
Now, operating under the assumption that you can't just turn the phone number back on:
1.) Go into Settings -> Messages, and turn iMessage off.
2.) Go into Settings -> iTunes and Appstore, and tap on your Apple ID at the top, and tap 'Sign Out'
3.) Power your phone off completely (Press and hold the sleep/wake key, then swipe to power off).
4.) Power your phone back on.
5.) Go back to Settings -> iTunes and Appstore, and sign back into your Apple ID.
6.) Go back to Settings -> Messages, and turn iMessage back to ON. Wait for iMessage service to activate.
7.) Go into Send/Receive again, and verify that your phone number is now checked off.
8.) Send a text message to a friend with an iPhone to verify that the issue is resolved.
NOTE: If you do not know your Apple ID/Password, reset it at http://iforgot.apple.com.

Not able to activate imessage after the ios7 update?

not able to activate imessage after the ios7 update?

This is what worked:
1) Backing up the iPhone to iCloud
2) Resetting the iPhone completely
3) Restoring from iCloud
This helped resolve iMessage and Facetime issues.
Thank you for your help.
- E.

TS4002 After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.

After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.

Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?

Does anyone have problems occasionally with their slide to unlock on iphone 4s with the ios7 update? And do you think there will be a bug fix? Bit worried

Hi everyone,
I've recently updated my iphone 4s with the ios7 update and there was a bug fix I also downloaded recently but I hadn't noticed anything wrong at the time. I know it's not happened that often today but does anyone have any problems with their 'slide to unlock' button and have to reload their iphone again? Do you think there'll be a bug fix for it? Just worried as it's not old and I have a feeling I shouldn't have bothered with the update at all.

Why would you think it's a bug? If it were a bug EVERYONE would be having the same issue.
Basics from the user guide are restart, reset, restore from backup, restore as new.

After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

Have you tried to reboot your phone(hold home and lock button simutainiously)?

TS1424 i can open Itunes on my laptop after the latest update i did on my computer

i can open Itunes on my laptop after the latest update i did on my computer

Run time Error
program:c:\program files \itunes\itunes.exe
r6034
an application has made an attempt to load the c runtime library incorrectly
please contact the application's support team for more information
Many thanks, that's perfect. With that one try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

Hello, Please make sure to get a fresh copy of Firefox from
http://www.mozilla.org/en-US/firefox/all
Have a nice day

Anyone else having trouble with FCPX crashing after the OSX update?

Anyone else having trouble with FCPX crashing after the OSX update? It NEVER crashed until the update. The night before last it crashed 20 times in 45 minutes. I can't finish my project because of it.
Retina, Mid 2012
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.9 (13A603)

therealamaru wrote:
I don't understand the question. I am simply editing.
There are some patterns of crashes that suggest possible causes and fixes; some users report crashes when FCPX is in the process of loading; others while importing/exporting, etc. Asking to narrow the list of possibilities.
Suggest starting with three things:
1) Update the software from the APp Store if need be.
2) Trash preferences.
3) Repair permissions.
Russ

Imessage changed my phone number after the ios7 update

after the ios7 update imessaging has changed my number to some weird 7 digit number with a +1 (1) infront of it. if someone txts my actual phone number the message wont deliver.. i have reset everything on the phone multiple times and have did alot of troubleshooting for this and nothing seems to work. i went to the apple store and they said to call the techs.. i did that before i even went to the store and they couldnt do anything for me. if anybody has any ideas on how to fix this please help! thank you

Hi mdfrommo,
You can't change it back by going to Settings>Phone, and then by clicking on your number at the top? It should take you to a screen that will allow you to delete what is there and type your own number in.
Cheers,
GB

HT1688 Itunes on Iphone crashes-after the ios7 update my iPhone 5 will no longer open iTunes. Any suggestions.

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