HT1688 Just bought a 5c and when I connected to our desktop it doesn't recognize that the iphone is plugged in. We have tried multiple usb ports and nothing.

Just bought a 5c and when I connected to our desktop it doesn't recognize that the iphone is plugged in. We have tried multiple usb ports and nothing.

Hello csmithhisler,
Congratulations on your new iPhone 5c! I am sure you are eager to get your new iPhone set up, but sounds like your iPhone is not appearing in iTunes. I recommend following the steps in this article to troubleshoot the issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

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I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work.

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work. It shows that it is activated. I tried to deactivate and reactivate but that doesn't help either. Everything else seems to work.

Hi tspcat,
What operating system are you using, and what version? You may be running into a compatibility issue between your older version of Acrobat and the OS that you're running.
Please let us know a bit more about your setup, so we can get to the bottom of this printing issue.
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I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. Help?

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See Corrupt iPod classic.
tt2

My iphone icon shows in itunes but is missing from my computer desktop. It is detected as a iphone camera device. I have tried everything from unistalling-reinstalling, disabling-enabling, and updating. Still no iphone icon showing in my computer desktop.

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yes, I dony know what else to do?
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HT204350 Trying to activate my one to one and getting a message that the activation code is invalid. Have tried 3 times and verified the number 3 times

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Apple itself does not respond to questions on the Apple Support Communities forums. Responses come from other Apple product users like yourself.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

My iPad charger banged and now doesn't charge my iPad have tried other USB cables but nothing

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The iPhone charger will likely work, but will be MUCH slower than the one that came with the iPad.
Check the apple online store. You can purchase them.

When my iphone 5s was doing an update my laptop died. Now it wont turn on it only will show me the screen to connect to iTunes but iTunes doesn't recognize that I have my phone plugged in. I cant access anything on my phone it just says connect to iTunes.

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Hello errod2014,
It sounds like you are unable to see your phone in iTunes after the computer turned off unexpectedly during an iOS update. I recommend resetting the phone first, and then attempting to restore with iTunes again.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If you are still unable to see your phone in iTunes, follow these steps for Mac or these for Windows.
Thank you for using Apple Support Communities.
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When I connect my ipod touch tomy computer it says that the device will not work because the Apple mobile device hasnt been activated?

Why does a meesage pop up when I connect my iPod touch saying that the device will not work because the Apple mobile device hasn't been activated?

Refer to this article to restart AMDS:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567

So I uploaded some songs from a CD to my iphone 3GS and it asked me if I wanted to update my phone to the iOS 6.0.1 and I did. Then it wiped everything off of my phone and when I go to restore it it doesn't say that my phone is plugged into my computer!

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did you do a back up after you added the songs and before you did a update ?

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Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps.

I have about 14 gbs of Other on my iPad. After searching, I notice that it is mostly photos. Years and years of photos. However, when I sync, I only sync the last 6 months. I have tried deleting all photos and syncing again. No luck. Any suggestions?

I have about 14 gbs of Other on my iPad. After searching, I notice that it is mostly photos. Years and years of photos. However, when I sync thru iTunes on my iMac, I only sync the last 6 months. I have tried deleting all photos and syncing again. No luck. Any suggestions?

Read the User Tip that razmee209 linked for you in the post above. If nothing in there works, there May be something on your iPad that is corrupt. Backup the iPad, restore to factory settings, and them restore the backup. If that doesn't fix it, restore as new and download all of your purchased content again.
Use iTunes to restore your iOS device to factory settings - Apple Support

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

When i synced with my ipad all my photos in iphoto on my macbook disappeared. When I try to sync again, iphoto doesn't recognize the 1500 photos that are still on my ipad. How do I get them back onto my macbook?

When I synced my iPad2 with my MacBook Pro, all my photos in iPhoto disappeared on my MacBook but remained on the iPad. I want to get the back onto my MacBook, but when I connect the iPad, it doesn't recognize that the photos are there.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
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Regards
TD

HT1766 I just bought a 5s and when I got home and tried to sync it stopped and gave me an error message saying that my computer wasn't authorized anymore for some of the purchased items on my iPhone. My computer says it is authorized. What to do?

I just bought a 5s and when I tried to sync it stopped saying my computer was no longer authorized for some of the items on my iphone. I went to store/authorize this computer and it said the computer was already authorized. How do I fix this?

I have the same issue. There are some suggestions to follow in the Apple support article http://support.apple.com/kb/TS1389 They didn't work for me but they may for you. My old iPhone 3S and iPad 2 syncs fine with iTunes.

HT1688 Just bought a 5c and when I connected to our desktop it doesn't recognize that the iphone is plugged in. We have tried multiple usb ports and nothing.

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