HT1688 My husband's iphone can't connect to the App store after he updated to ios.7. He updated it yesterday and he has had problems since. He gets a message that the iphone can't connect to the app store and he has internet connection. Please help.

My husband's iphone can't connect to the app store after updated his phone to ios.7. and has internet connection.

Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

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I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can't open the application "Install Adobe Photoshop 6.0" because it may be damaged or incomplete".

I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can’t open the application “Install Adobe Photoshop® 6.0” because it may be damaged or incomplete".
Does anyone know how to fix this problem?

you probably have an incomplete/corrupt download.
to confirm check the file size against the expected file size.
then re-download perhaps with a different browser.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Mebody Keep on getting a message that says write access not granted if i whant to safe my edited images! Please help? Preview check box already unchecked

please help me with this problem? I keep on getting a message saying write access not granted, so i cant safe my files!

The drive appears in the sidebar with a tiny lock icon, and when I try to copy a file from my internal HD to the external (top level directory, or drag the items right onto the icon), the following things happen:
Open the Terminal in the /Applications/Utilities/ folder and enter the following:
chflags nouchg
followed by a space; next, drag the disk into the Terminal window and press Enter. The lock should now be gone.
The fact that my account was named both as owner and group seemed odd, since in Group the access was "read only".
Recent versions of Mac OS X create a group with the same name whenever you create an account from the Setup Assistant or System Preferences. The Group permissions don't apply in this case.
I changed the Group access to "read & Write", but it's not "sticking" -- when I close teh details field and reopen it, or close the get info window and reopen, the Group access settings go back to "read only".
Did you get an error message after doing this?
Verify/Repair permissions were dimmed for this drive (I assume becuase it doesn't have MacOS X installed on it?)
That is correct. The Repair Permissions mechanism uses data from the /Library/Receipts/ folder on a disk to function, and this data is only present on disks which have Mac OS X installed.
(12377)

HT203175 When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer. My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the sam

When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer. My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.

If you are running Tiger, you don't have time machine.
You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups. The free versions do a lot and you can upgrade to the full-service versions for small change if you need more. The one time I used SuperDuper! for cloning a volume it worked just fine.
(My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.)

HT201210 I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items!

I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items! Help! There is not error message number just the text message. I've searched for an answer but have found nothing on "transfering items purchased to your iTunes library".

Right click on your device icon on the left pane of iTunes and click on transfer pur....

My iPhone Won't Sync with computer. It used to; but it doesn't now. I don't have iCloud. When I try to sync I get a message that reads: iTunes could not back up the iPhone "owner's name appears here iPhone" because the backup could not be saved on compute

Why won't my iPhone sync with my computer? When I hook the phone up to iTunes I get a message that reads: iTunes could not back up the iPhone because the backup could not be saved on the computer. This never happened before.

Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M.

My Safari page won't open and I get a message that says "Safari can't find the server"

My Safari won't open and I get a message that says " Safari can't find the server" HELP

Hello Fred5960
If you are having issues with connecting to the internet then check out the articles below to troubleshoot your issue.
Troubleshooting "A connection failure has occurred", "The specified server could not be found" or similar messages
http://support.apple.com/kb/ts1843
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Regards,
-Norm G.

HT1338 My computer says it's connected to the internet, but I keep getting a message that my computer can't find the server.

My computer says it's connected to the internet, but I keep getting a message that my computer can't find the server. Could there be a problem with my computer's internet connection?

First, unplug the modem, for at least 10 secs., then unlpug you airport/ wifi/ then try to reconnect.
If it it does not not work, reconnect your modem, then reconnect your network utilites, use assistance.

My iphone will not recognize any usb cables. I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced.

I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced. Any suggestions would be fantastic

test if it charges with an ac charger
test if it's detected by another computer
if it's no to both then likely the connector is broken
if it's yes to both thne it's likely your computers itunes install which is the problem

HT204135 not able to add my hp laser jet 3330 mfp printer, I get a message that it is not currently available from the software update server. What do I do?

how can I installed my hp printer when I get a message that it is not currently available from the software update server?

The drivers are there. I see this quite often. What's happened is the supported devices list on the Mac is a little out of date. All you should have to do is disconnect the printer from the Mac, run Apple Software Updates, restart the Mac, connect the printer back to the Mac, and add the printer's queue to the Mac. You can find a little more information on this and other helpful tips in the link below. Let me know what happens.
Basic Printer Troubleshooting Steps for Mac
I am a printer tech for HP.

Games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized-.Go to the ITunes Store and Authorize this computer.

FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
I have inherited my wife’s Laptop a:
SONY VIAO
MS Windows XP Home edition V 2002
Service Pack 3
ACPI Uniprocessor PC
Owner dvkpqpg2.
ITunes 11.01.1.12 updated 12/8/12
I am both a PC and ITunes Rookie.
I have some MAC experience and presently use a:
Mac Dual PowerPC G5
OS 10.4.11
2.5GB DDR SDRAM
ITunes 9.2.1
ITOUCH MC011LL
64 GB----57 GB avail
iOS 5.11
IPAD MC954LL
iOS 6.0.1
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If you want the ability to add music from multiple libraries see this thread.
If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
tt2

I can't update or delete (to reinstall) iTunes. I get a message that "iTunes.msi" can't be found or is not available. It's there but may be corrupted? Any suggestions?

I can't update or delete (to reinstall) iTunes. I get a message that "iTunes.msi" can't be found or is not available. It's there but may be corrupted? Any suggestions?

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
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HT5622 When trying to log into iCloud, I get error message that this iPhone has exceeded it's limits for free apple I'd accounts

When trying to log into iCloud, I get error message that this iPhone has exceeded it's limits for free apple I'd accounts

Indeed you do, limit of three accounts exists for every device. You can use old icloud accounts or create account on new device and then sign in on that phone. That limit is only for creating and not for use.

HT4890 i get a message that my mac can not communicate with my iCloud why???

I get a message that my mac can not comunicate with my icloud why?

Welcome to the Apple Community.
What are you doing when this occurs and what does the message say.

I keep getting error messages that a script "may have stoped responding", The script in question is "contentAreaUtils.js".

I just updated to FireFox v3.6.8, after using v3.5 successfully for many months. With the new version I keep getting error messages that a script "may have stopped responding", The script in question is "contentAreaUtils.js". My OS is Win2k SP4, with 253,424 KB RAM.
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Attached is an image of the error message.

I updated to ios8 and tried to use Health Application. In Sources I get a message that other applications will show up on the list as they request permission to update your data. How does it happen? No apps are listed on my Sources section

I updated to ios8 and tried to use Health Application. In Sources I get a message that other applications will show up on the list as they request permission to update your data. How does it happen? No apps are listed on my Sources section

I have an answer to my question. There is a bug in IOS8 that prevents third party applications to talk to the Health Application. Apple is trying to fix it ASAP

HT1688 My husband's iphone can't connect to the App store after he updated to ios.7. He updated it yesterday and he has had problems since. He gets a message that the iphone can't connect to the app store and he has internet connection. Please help.

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