HT1688 My iPhone 5 has this little red dot of light that appears through the screen. It's only visible when the screen is dark. Does anyone know what it is?
When there is a black background on the screen, a tiny red dot appears and glows through my iPhone screen.
Nope.
Similar Messages
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I have a software update on my iPhone but it asks me for a 4 number pass code does anyone know what this code is as never been asked before and don't have one
Hopefully, you use a passcode to unlock your lock screen. It is that passcode that is required to update IOS. See Settings > Passcode.
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i own an iphone 3gs and it turns off when it wants even if the phone is 100% battery, its when the phone is loading something. does anyone know my problem
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
my iphone shows the iphone disabled screen i tried putting it in recovery mode and restoring it but that didnt take the passcode off and i no longer remember it any ideas on what to do?
Hello Iphone disabled,
The following article provides the available options for restoring access to your iPhone.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
I received error code (-50) when restoring my iPad2. Does anyone know what this error code means and how to fix it?
See the More Like This Section on the right...
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My iPhone will not respond to my touch. Does anyone know what the problem might be or has anyone had this problem before?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?
That pretty much eliminates all the user-serviceable parts the phone has.
When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service. -
I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
PhillNow you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone? -
While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?
If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy -
There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...
abigailfromwaddell wrote:
There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...
You have activated rotation lock. Check the little switch near the volume control.
Stedman -
For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
is the a way to restore my iPhone 5 when it is no longer activated since i erased all content and data it keeps giving me this window that says my simcard is not recognizable does anyone know what to do?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
I cant download the new iTunes soflware on my PC because I have not yet been able to sync my photos from my phone to my itunes. If I update to the new software on my pc, for some reason I can't then update my phone software. What Ive had to do the past few times is go the the Apple Store and have them load the new iTunes on my phone for me but then that means I lose all my pics. I dont remember how I used to get my photos from my phone to my itunes but i know i used to be able to. I think I lost some of my options. Does anyone know what this could be? PS: I have the iphone 3g and Windows XP on my PC
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
Passbook is not working on my iPhone 4S. I tried changing the date to 2013, but it's still not working. Does anyone know how to fix this?
This link may be helpful.
http://support.apple.com/kb/ts2755 -
With the new iOS 7 update. Does anyone know what the setting "Bold Text" means or will do? Obviously I do know what Bold Text is. It says if you click on this, it says it will restart your iPhone. Before I do this, I'm just wanting to be sure I know what's going to happen.
Thanks,
-LeeIt just reboots the device and bolds the system fonts. No harm done. If you don't like it, undo the setting, it will reboot and back to as it was.
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