HT1688 My iphone 5 just died on me, wont turn on when hooked to the charger it just blinks the apple sign at me. I havent had the phone a year, what can I do?
My iphone just died on me, wont turn on and when it is plugged into the charger it just blinks the apple sign at me, what can I do?
Try these suggestions and if no change take it to an Apple Store Genius bar
http://support.apple.com/kb/HT1808
Similar Messages
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i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
my macbook was working yesterday and today it wont turn on. I put my charger in but its not working on my computer. but it works on my sisters. What does it mean? Is it broken?
Hi SarahHannah,
If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Take care,
- Ari -
I pod just heats up and wont turn on when plugged in
My I pod 5th gen (32gb) has died and I have plugged it in but it just heats up and wont turn on. I have recently updated it to IOS 8.1. I have tried to put it in duf but nothing will work 2012 version
Hey AgentBlack K, Not a good sign. Could be a failed battery, if your unlucky. Could be a failed, shorting out cable. Either way, unplug your iPod. give it a couple of hours to cool down, then try a different cable, if still no joy a different power source. If it still gets hot but will not turn on, function, most likely the battery. Schedule an appointment with your Apple store and have your iPod evaluated, bring the cable also and have it checked out too. A new battery is $79.00 plus, tax, shipping etc. If the cable is within 1 year of purchase and an Apple product it can be replaced for free, if damage is not from abuse. Good luck. Cheers.
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IPOD 5th gen just died!! Wont turn on, wont charge, just black screen
I'm never buying an apple product again.
In the space of 5 minutes to working perfectly fine with full battery to being dead. Ipod wouldn't turn on after clicking every button so I though oh its just having its moment. But it still wont turn on. Plugged it in to charge, nothing. Plugged it into the computer, nothing.
And its a month out of warrenty is it just me or has apple fixed my product because it was working fine and now its broke.
I depend on this for university now what the **** am i supposed to do? Oh go to an apple shop? I live in the frigging country side!
And no i cant put it in DFU mode because its DEAD!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Iphone 4s died at 100%, wont turn on or charge even though it was charged.
I have been having problems with my iphone turning off at anywhere from 80-100%, in fact I haven't seen it anywhere near 50%or less in about 2-3 months. Sometimes it would turn back on if I press the power button or home and power button, and would show the same battery % as when it shut off, but would die right away again till I charged it. Sometimes it wouldn't come back on till I put it on the charger. Last night I took it off the charger when it was 100% and went to use an app right awayand it died still at 100%. I put it right back on the charger and expected it to turn right back on or at least turn on in 15-20 min. It has been on the charger sonce last night and still has not come back on, and yes it shows the lightning bolt like it does whenever it is charging, and shows no battery power. I have tried pressing the power button both on and off the charger, tried pressing the home and power button for 15 seconds, and even tried longer both off and on the charger, I have tried changing cords and the adapter, and different outlets, I have tried plugging it into the computer and it again shows the lightning bolt and low battery thing and itunes and the computer doesn't even acknowledge that it is plugged in. I'm confused as to what else I can try. Of course it dies after 1 year warranty is over.
Hello NikiCholette,
I cannot imagine how frustrating this is for you, but it sounds like you have already taken some really great steps to troubleshoot this issue.
At this time, we'll need to isolate the issue further to see if it is indeed hardware related. The best step to do so will be to restore your iPhone, and set it up as new. If the issues persist, we have determined it is hardware related. If they do not, then go ahead and restore from your backup (iTunes or iCloud, note that the issue may be restored with your backup).
The following article will take you through these steps:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
My phone wont turn on when i plug into charger HELP!!
Hello, please help me I have an iphone 4 and it was working fine before but one day it was low on battery. I decided to charge it and it wont turn on and i left it in there a couple hours and still wont. So i have 2 differen't iphone chargers i tried both of them none work i dont think its the orignal charger that comes with the phone though. I dont know if that has anything to do with it or not but i was thinking it was the charger but i'm not sure. ANY help is appreciated i just wanna start using my iphone again. If you have more questions about the charger or phone please ask i will answer ASAP!
Do you know where i can buy an original iphone charger? Or will the place i bought it from let me use there charger until i get it atleast half charged so i can use the usb charger? Also thanks for your reply i thought no one would answer the question.
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HT1688 My iphone 4 shut off and wont turn back on.
My iPhone 4 shut off and I am not able to get it to turn on. Is there something I can do to troubleshoot it?
Assuming it's not a dead battery, hold Sleep/Wake button and Home button until the Apple logo appears.
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Iphone 4 Dropped From 2ft, wont turn on when not plugged in?
Hey, titile says it, i cant restore it i get an error, an the only time it works is when plugged in. As soon as it is removed, it goes off Help me
What's there to help? Your phone's broken. Bring it in to Apple for an out of warranty exchange. In the US for an iPhone 4 this will be $149.00.
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I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks
If you are experiencing Activation Problems because your Device has been Hacked / Jailbroken / Modified...
Then... Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?
Hi marissacav,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
- Judy -
My iphone 4 just shut down and wont turn on and i tried everything..
hi my iphone 4 was working properly last night abd out of no where it kept freezing and turning off and the apple came on and later on it completly turned off and i tried everything to turned it on and nothing, today in the morning i plugged it in to the charger and pressed home plus lock together abd the apple came on!! i was so happy andit turned on back to normal, i was getting ready for school and i was playing music and 20 minutes later it shuts off and now it wont turn on! my iphone is not jail broken or has been dropped in water.
Any other suggestions? I have the same problem. I tried holding the home and power buttons with no response, and I also plugged in my phone to the charger for over an hour and still nothing. That has been the extent of my troubleshooting
Thanks -
My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks
Hello Cooper,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iPhone 4G died and will not turn on with hard reset.
My iPhone 4G died and will not turn back on. I got an e-mail and then took a phone call. After ending the call I went to text, but nothing. Screen was black with no warning. I plugged it up on a charger and nothing. I tried a soft rest and a hard reset and still nothing. I have it plugged up to my computer and without it coming on it will not recognize it on iTunes to do a restore. Any ideas or help would be greatly appreciated. Is this fixable or should I write it off and replace the phone? It is 1yr and 1 month old.
Thanks,
JohnIt's been a day and no luck, so I guess I have to get a new battery?
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iphone crashed after update it wont recognise itunes when plugged in and do anything besides display itunes needs to be connected please help
"I bought it a couple of weeks ago"
Bought it from where? I ask because given what you have already tried, it would appear that this iPod needs either service or exchanging for another one.
Did you buy this as new from a reputable source?
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