HT1688 My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

This is often due to faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

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FireFox updated today, June 6th, to version 13. The jukebox fails to play in all instances on all websites, but play fine in IE! Is there a fix for this?

The jukebox is CoffeeCup Web Jukebox. It played before the update. Flash and Shockwave are up-to-date. See http://www.dracoboxers.com/levi.html

For help uninstalling the ActiveX plugin see:
* http://kb.mozillazine.org/ActiveX#Uninstalling_the_ActiveX_plugin_on_Windows
'''Quote:'''
'''Uninstalling the ActiveX plugin on Windows'''
*Close all instances of your browser.
*Go to the [http://kb.mozillazine.org/Installation_directory installation directory] (e.g., C:\Program Files\Mozilla Firefox).
*Go into the "plugins" folder and delete the file "npmozax.dll".
*Go back to the installation directory, and then go into the "components" folder, and delete the files "nsIMozAxPlugin.xpt" and "nsAxSecurityPolicy.js".
*Go back to the installation directory, open the "defaults" folder, then open the "pref" folder and delete the file "activex.js".

I have to enter the remember password login at least twice each time I open a new instance of Firefox. Is there a fix for this problem?

I have to enter the remember password login at least twice each time I open a new instance of Firefox. Is there a fix for this problem?
== This happened ==
Every time Firefox opened
== installed 3.5

@the-edmeister
Thanks for the advice. In my case, it is sufficient to '''uncheck''' " Saved passwords".
('''''Preferences -> Privacy -> Clear History when Firefox closes -> Settings -> Saved Passwords''''').
Great to have Sync. :)

Firefox won't remember my passwords, even though I have told it to. Is there a fix for this? I am running Windows7

I have told Firefox to remember the password(s) I use on many different websites. It never remembers any of them. Is there a fix for this? I am using Firefox 4.0.1 and Windows 7.

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If Firefox doesn't offer to store passwords in the Password Manager then check that you aren't running Firefox in [[Private Browsing]] mode.
Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
* http://kb.mozillazine.org/Cookies

Since updating my iPhone 4 to ios6 I can no longer access itunes through the itunes app. I just get a blank white screen. Is there a fix for this yet?

Since upgrading my iPhone 4 to the new ios6 software I can no longer access itunes through the itunes app. I there a fix for this yet?

Scalesy05 wrote:
I there a fix for this yet?
Why would there be a fix? YOU are having the problem. I'm not, no one I know is having the problem. No fix is needed.
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new. Have you been through any, if not all of these troubleshooting steps yet?

HT1688 Since I've upgraded the IOS to 7.0.2 on my iPhone 5, my phone will randomly restart itself. Is there a fix for this?

Since I've upgraded the IOS to 7.0.2 on my iPhone 5, my phone will randomly restart itself. Is there a fix for this?

Howdy there Tuna241,
Thank you for using Apple Support Communities.
It sounds like your iPhone is restarting unexpectedly after the update to iOS 7.0.2.
I recommend the steps outlined in the article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
Sterling

HT3529 My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art&

My iphone 5s with lightning to 30 pin adapter doesn't work in my audi A6 to play music, only to charge the phone. is there a fix for this?

my iphone 5s with lightning to 30 pin adapter doesn't work in my audi A6 to play music, only to charge the phone. is there a fix for this?

Is the adapter the genuine Apple product or a copy

After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading.

After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.

The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update?

HT1476 iphone 5 usb does not charge in my 2013 Honda Accord. Is there a fix for this issue?

iphone 5 usb does not charge in my 2013 Honda Accord. Is there a fix for this issue? It will connect via bluetooth but when I go to connect the usb charger it states that it is not compatible or you never get the charging display on your iPhone 5. It charges just fine when I use the AC charger in the house. At first I thought it may have been the cord but the same cord works fine in the house too. This causes problems when you take long trips and don't have any way to charge your phone while on the road. Are there any upcoming fixes/iupdates either to the software or usb cord that will fix this?

Are there any upcoming fixes/iupdates either to the software or usb cord that will fix this?
Are there any upcoming fixes/updates to the software of your Honda Accord that will fix this? Everything works fine except when the car is put into the equation?

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

I had the same thing yesterday. After google gave me nothing and after I was sure my phone had enough charge to restart, I did a reset on my phone...
Holding down the Power button, volume button and selector button on the front - for about 30 secs (or untill I knew the beeping had stopped).
I cant remember if I then restarted it or it it restarted itself, but now its back to normal! No memory loss from the phone either.
Freeked me out as its a new iphone 4s but glad to have it back! Without having to take it to get fixed by a pro.
Hope that helps

When I call out on my iphone the receiving party cannot hear me, if I use earphones they can. Is there a fix for this?, when I call out on my iphone the receiving party cannot hear me, if I use earphones they can. Is there a fix for this?

When I make or receive calls on my iphone 4S the receiving party cannot hear me unless I use earlphones is there a fix for this?

Hello Fred91
Start your troubleshooting with the article below to go through and help isolate the issue with your iPhone.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Regards,
-Norm G.

IPhone 3GS will not sync calendars because the sync server failed. Just installed Outlook 2010. Is there a fix for this?

My iPhone 3GS could not sync calendars to the iPhone because the sync server failed to sync the iPhone. Just installed Outlook 2010. Is there a fix for this?

I am simply lookig for some help not an argument. I am not an RF specialist however have setup a few wireless networks in my tenure at Wynn Resorts. I fully agree that wireless networking is an art and a science however the powers that be in Network Land have toughted wireless networking is the easiest and quickest way to get two computers to talk with one another. As I previously said I have already turned one (1) MBP in for this problem and Apple decided to replace it because they could not fix the problem with my particular MBP. This MBP was running Leopard when the problems started
I am having a hard time believeing that there are several other devicces in my home that depend on a wireless network to operate and my MBP is the only one having an issue. I took this a step further and decided to see what would happen if I tried to connect wirelessly via Fusion. In Windows 7 I am able to print and scan to my hearts content without any issues. I am able to browse the internet as much as I want. I close Fusion and try to connect to my printer via wireless and nothing.
In order to get Apple to help do I need to get a Network Analyzer and capture packets when I have these problems? Out of the 1000 + posts is there a consolidation of which answer is the best? BTW I am accessing the internet via a wireless connection using Fusion and Windows 7.
In response to Linc's comments, I will look at the router specifications however I did not qualify that these devices are not using the wireless connection at the same time. Right now I would guess there are maybe two (2) or three (3) at the most that are actively transmitting / receiving information. -- Thanks

When I use my iPhone 4 my cheek hits the mute/speaker buttons is there a fix for this?

When I am on calls with my iPhone 4 which I just purchased at full price ---- my cheeck hits the mute and/or speaker button....is there a fix for this without taking phone apart?

If the iPhone is new and you take it apart, kiss the warranty goodbye.
Are you using a case that may be blocking or partially blocking the iPhone's proximity sensor? If you are using a case, remove the case before the next call to see if the same occurs without the case. If not, get another case.

HT204406 My mix tape music will play on my laptop but not on either of my iPhones, is there a fix for this?

My mix tape music will play on my laptop but not on either of my iPhones, is there a fix for this?

Let's fix this kacheson! Please back up the device and complete a restore via iTunes by following the visuals here http://vz.to/1hYsMpP Please test and keep me posted. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport

HT1688 My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

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