HT1688 my phone only shows a pictures of itunes with a plug and and arrow showing itunes I can't do anything else with my **** phone at all!

I need help getting my phone to work!!!!!!

Your device will need to be placed in recovery mode prior to restoration. Please this article explaining how to get your device in recovery mode.
http://support.apple.com/kb/HT1808
good luck.

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Tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?

tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?

It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.

My ipod touch keeps showing me songs that I cannot play in my playlist. How do I make it so it only shows songs I can play? It wont let me delete these songs

my ipod touch keeps showing me songs that I cannot play in my playlist. How do I make it so it only shows songs I can play? It wont let me delete these songs

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Delete all music by: go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My iPad is downloading my video purchases automatically, but it's only downloading two episodes from Supernatural S10 that I have watched and deleted. I can't stop it from downloading, and I can't download anything else because of it. Help!

My iPad is downloading my video purchases automatically, but it's only downloading two episodes from Supernatural S10 that I have watched and deleted. I can't stop it from downloading, and I can't download anything else because of it. I don't know what to do. There is some sort of glitch happening and it's really affecting my iPad. I've tried letting it download but before it completes, it says it is unable to complete process and asks me to try again. I am on a limited interest data plan and can't afford these downloads to continue. What can I do?

Have you tried deleting the App within the Settings menu (rather than from the Home Screen)?
Settings>General>Usage>
From the Apps list, find the App (press "Show all Apps" if the app is not in the immediately shown list), tap on the app you wish to delete, then tap "Delete App"

When I use messaging there are only two users who automatically go green (MMS?), and are undeliverable. I can't seem to change this. What am I doing wrong?

When I use messaging there are only two users who automatically go green (MMS?), and are undeliverable. I can't seem to change this. What am I doing wrong?

I use message and all other messages are non-sms. When I try to message these two accounts, they automatically use sms, everything I do is the same. The non-sms messages go through just fine (including pictures). The sms messages (no pictures) are always rejected; they have never gone through. They have never been able to send messages to me either (although they can send to others). I have a Verizon cellular data plan.

HT4597 Can I just choose which apps or photos to sync via iCloud since I don't want all of them in all my devices? I have all photos & apps in my iMac but only sync manually some of them to my iPad and to my iPhone. Can I still do this with iCloud?

I have 3 Apple devices - iMac, iPhone, and iPad. I am planning to move to iCloud from MobileMe. In iTunes, I just choose to sync whatever files I want my iPhone and iPad to have since they don't have sufficient disk space as my iMac.
Can I just choose which apps or photos to sync via iCloud since I don't want all of them in my iPhone and iPad? I have all photos & apps in my iMac but only sync manually some of them to my iPad and to my iPhone. Can I still do this with iCloud?
Calendars, emails, contacts, are fine since files are small. What I'm afraid of are the apps and photos.
Any reply will be appreciated.
Thanks.

With the exception of photo stream, iCloud doesn't sync your apps or photos between devices. You will continue to sync this content via iTunes in the same way as you do now.
Photo stream allows you to sync your most recent photos between all devices, you have the option to use photostream or not.

I had a picture in my log in screen and it disappeared. How can I retrieve it?

I had a picture in my log in screen and it disappeared. How can I retrieve it?

Woah there fella, if your files have been deleted and you still keep the same hard-drive you might want to use some undelete software first, such as http://www.officerecovery.com/freeundelete/ which I am not familiar with. Just make sure you recover the files into an external or different drive than the one you are recovering first... Otherwise it won't work. You could porbably restore most of your data this way, music and everything else.
Otherwise:
1. Open iTunes (latest version).
2. On the left ruler, under "Store", click on "Purchased".
3. On the bottom right of the screen click on "Download Previous Purchases".
4. Download whatever you like.

Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

TS1363 My Iphone5C shows plug and arrow pointing to Itunes symbol but when i plug into computer it says device not recognized

My Iphone5C shows plug and arrow pointing to Itunes symbol but when i plug into computer it says device not recognized

That screen is telling you the iPhone has gone into recovery mode, and you need to use the recovery mode instructions in http://support.apple.com/kb/HT1808 to attach to a computer running iTunes. Summary of instructions:

I have an IMAP mailbox that seems to only show mail 7 days old on my iMac running Snow Leopard.However, all old emails that I have not deleted are showing up on my macbook pro running the next OS (Lion?). How do I get all my old emails back on my iMac?

I have an IMAP mailbox that seems to only show mail 7 days on my iMac running Snow Leopard. However, on my MacBook Pro I can see all old mail that I have not deleted. It is running the next operating system (Lion?). Does anyone know how I can get all my old mail back on my iMac. It is my primary computer and I need some of those old messages. I have tried to rebuild the mailbox but it has not done anything.

I have tried to rebuild the mailbox to no avail. The mailbox behavior says: Drafts (not checked) store draft messages on the server, Notes (checked) show not in Inbox, Sent (checked) Store sent messages on the server Delete sent messages when (option never selected), Junt (not checked) store junk messages on the server Delete junk messages when (option never selected), Trash (checked) moves deleted messages to the Trash mailbox and (checked) store deleted messages on the server Permanently erase deleted messages when (one month old option selected).
I have not set up any rules that I know of other than a signature, in the very least I have not changed any.

I have 2 apple tv's but my playlists only show on one; can I get them to show up on both? I have home sharing turned on and itunes match.

I have 2 apple tv's but my playlists only show up on one; can I get them to show up on both? I have home sharing turned on and itunes match.

If you are attempting to share to both at the same time, you can't.
Are you selecting the second AppleTV in home sharing options on the MBP. Are all devices signed in for Home Sharing with the same AppleID?
You will also find some additional things to check here: Troubleshooting Home Sharing

Time Machine only shows Finder, I can't see how to get a view of yesterdays Outlook

HI have a MacbookPro 2.53GHz INtel Core 2 Duo with 4GB RAM 1067MHz DDR3 and am running Office for Mac 2011.
There is a Time MAchine installed and it backs up automatically. In the past I have been able to retrieve emails or documents from Time Machine with no problem. HOwever yesterday I accidentally deleted an email and its not even showing in trash. I wanted to go onto Time Machine and look for it but when I enter it only gives me the Finder window and I can't see how to make it show me Outlook. Does anyone know how to get into the application I want?

This is harder than it looks.. you will need to restore the library.
Do a search.. here is first post I found.
Where is the outlook pst file on OSX?
You actually need to recover the files and then see if you can reload it.. but it is likely to mess up your current file.. so you might find this is really messy.
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/restore-ou tlook-messages-from-time-machine/24e12473-c6dd-4234-8cd7-b3f4b05c22b9
http://office.microsoft.com/en-au/mac-outlook-help/about-the-office-database-HA1 02928338.aspx?CTT=5&origin=HA102928254
I have given up on computer email.. gmail serves very nicely.. and it is no where near as buggy. Albeit they machine read your mails for ads.. not a big deal to me.

I just bought a Ipad and know nothing about it I plugged in to charge and tryed to turn on and all it shows is the Itunes icon a picture of the cord. What does this mean? Cant get it to do anything else

I just bought a Ipad and know nothing about it. I have been charging it for about 2 hours and when I try to turn it on it shows the Itune icon and the plug thats it wont do anything else. Any suggestions on what to do?

iPads are devices and not PCs, so it needs a functioning relationship with a PC to work.
Download iTunes onto your PC, then connect your iPad to that PC. That should get you started.

HT204053 My phone will not turn on I download the new program iOS 7.1 and now my phone just has the charger symbol and I tunes Symbol. Will not do anything else

I have an iPhone 4 . Just last night it was asking me to update my system. So I did now my phone won't turn on or do anything all it does is show a picture of the charger and a iTunes . Please help

Hi Alljays2002,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, first try to reset it:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If you are not able to reset the iPhone or it returns to the "connect to iTunes" screen, you may need to restore your iPhone using the steps found here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy

TS1369 My iphone 4 showed itunes with connector, tried to restore came back with error. Now shows the apple & will not do anything else. Please help!

My iphone 4 did a update this morning. Ever since it has showed itunes with connector. Connected to itunes tried to restore. Came back with error now only shows the apple sign. Please help!

iPhone is in recovery mode.
http://support.apple.com/kb/HT1808

HT1688 my phone only shows a pictures of itunes with a plug and and arrow showing itunes I can't do anything else with my **** phone at all!

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