HT1688 my phone was fully charged and suddenly shut off but wont turn back on

my phone was fully charged and suddenly shut down and wont turn back on

Hi there,
I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

Similar Messages

  • My phone was fully charged and suddenly shut down and wont turn back on  iPhone 4

    my phone was fully charged and suddenly shut down and wont turn back on
    iPhone 4

    Hi there,
    I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • I was using my ipod touch and it was fully charged and it shut off and it wont bring me to the home screen

    i was using my ipod touch and it was fully charged and it shut off on me and when i go to charge it all it shows is the apple sign

    Try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1476 My phone was fully charged and while talkng, it went to a blank screen.  It will not come back on.  I have tried turning it off and back on, but it doesn't do anything, just keeps the blank screen.

    While talking on the phone this morning, it was fully charged, the screen went blank and I could no longer use the phone.  I tried turing it off and then on, but it still ghad a blank screen.  I even tried charging the phone, but it still has a blank screen.

    I am sorry to hear about your phone.
    You could try connecting it to your laptop and see if itune recognises the phone.
    If it does then make a backup of your phone.
    You could then restore it and see if it helps.
    It shouldn't be much of a problem if its a software issue but if something went wrong with the hardware then you might have to go to an Apple store.
    Hope this helps

  • HT1267 my phone was fully charge and by it self turn-off and cant turn it on

    I had my phone on my pocket and when I got it to make a call, it was off. I cant turn it back on

    Connect iPhone to Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to start. Usually takes up to 20 seconds of holding both buttons.

  • My iphone was fully charged and now it won't turn on or do anything

    My iphone was fully charged and now it won't turn on or do anything

    I'm sorry, it seems that the problem is that my phone WON'T restore. I just tried restoring again and it keeps giving me the 2001 error. Help.

  • Hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success

    hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?

    Try here:
    iOS: Not responding or does not turn on

  • Whilst using my laptop it powered off unexpectedly and won't come back on. Ive tried connecting it to the powere adaptor but it's not charging Nd is still off. Battery was fully charged before it went off

    Whilst using my laptop it powered off unexpectedly and won't come back on. Ive tried connecting it to the powere adaptor but it's not charging Nd is still off. Battery was fully charged before it went off. Please what can I do?

    Try resetting the  SMC http://support.apple.com/kb/ht3964
    Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

  • Fully charged iPhone 4 shut off and will not turn back on?

    I am submitting this question for my boyfriend's iphone 4. He charged his phone lastnight, and it was fully charged and then it randomoly shut off without any warning. He says it will not turn back on.

    Have you tried to reset the iPhone by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • I have a 3rd generation IPod and the screen has gone completely blank.  It is fully charged and will play music but I have no idea where anything is.

    I have a 3rd generation IPod and the screen is black - it is fully charged and will play music but there is nothing to be seen on the screen.  I have no idea how to fix this.  We live in France now so any of the fixes have to be in English since I can't read French.  Any advise would be greatly appreaciated.  I looked at some of the other answers but I have no idea where the Hold button would be on this.  Thanks.

    Try here:
    iOS: Not responding or does not turn on

  • Iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!!

    iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!

    Hello StephanieeLovezYou,
    Thank you for the details of the issue you are experiencing with your iPhone.  I would be concerned too if my iPhone was only turning on when connected to power.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help

    After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help on this? Thank you

    Hello rodamitjr,
    It sounds like your iMac display will turn off unexpectedly, but you can tell the computer is still on because you hear audio.
    I found an article with steps to troubleshoot issues with displays.  This article is for internal and external displays, so you can skip any steps referring to an external display.  I recommend reviewing the full article, but this step specifically stands out to me for the issue you described:
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    You can find the full article here:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • My ipod is fully charged and just switched off and wont turn on. what do i do?

    So my ipod just shut off randomly and wont turn back on. it has a full battery and wont even go to the lock screen. its a ipod 5 and idk what to do. please help.

    If the reset is not successful try the remaining items of:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch just shut off when i was listening to some music. Now it wont turn back on, do you know why? Please thanks...

    IS THERE A REASON WHY MY IPOD TOUCH WONT TURN BACK ON.?  BEFORE IT SHUT OFF MY BATTERY WAS FULLY CHARGED.  ANY SUGGESTIONS OUT THERE TO HELP TURN MY IPOD BACK ON PLEASE...??

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Phone gone off completely wont turn back on at all

    I sent a text and the phone was on the main home page i turned it onto silent and left it alone.. i picked it up and went to send another text and there was nothing on the screen it was like it had been switched off but it had full battery life i tried switching it back on and it wouldnt so i tried plugging it into the mains and still nothing i cant press buttons switch it on or anything i have no idea why this could have happened yet i got my daughter to ring it and it rings on her phone but nothing on my iphone 4 very very confused and angry as i have only had it 4 weeks. can anyone shed any light on this please....

    I cut up a SIM card to micro size, it's easy enough. It is not hard to do with a pair of scissors although clipping devices are now available on Ebay.
    Just pick up some free PAYG cards from a phone shop to practice on and just cut carefully.
    But why would you want to? To wish to use the same card means you intend to stay on the same network provider. Just ring them up or go online and they will send you a micro SIM and transfer your number to the new card. Just be sure to store your contacts on the iPhone rather than the SIM card.
    Although they are available now when the iPhone 4 first came out in the UK T-Mobile did not have any micro SIM cards - which is why I did it.

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