HT1688 my wife has Iphone 3gs she is unable to connect to safari with net 10

my wife has an Iphone 3gs and has Net10 service but she can't load Safari she had net 10 do a diagnostic on her phone and everything checked out is there a fix to this problem?

After reading a few more posts, I also tried the following:
airplane mode on, power off phone, power on phone, airplane mode off, wifi on
And
airplane mode on, wifi on, restart phone, airplane mode off, wifi on
Still unable to connect to ANY wirless network

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