HT1688 No sound when receiving messages

How do I get the sound working when I receive an incoming message. It stopped working.

Hey Jdkmal!
I have an article for you that can help you troubleshoot this issue with your sound in your iPhone:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Similar Messages

HT201401 No sound when receiving message or phone call - worked previously

For 2 years my phone has worked fine but now I am not receiving any sound to notify me of phone calls or messages. I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.

Pl8gal wrote:
... I have checked all the settings and cannot determine why this has happened. Any suggestions would be appreciated.
Have you checked the Mute switch on the side...
iPhone User Guide (For iOS 6 Software)
By the way... your Tag states you have iOS 6.1.4
This is Only compatible with the iPhone 5.

HT201401 no sounds when receiving messages emails phone clls

am receiving no sound alerts either outgoing or incoming. Any help gratefully received

Is the device on mute? Check the switch above the volume controls on the side of the device. If you see a red dot, it's on mute.
Otherwise, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

IPhone making strange sound when receive all types of message.

I've bought my iPhone 4S last week and it started making a really strange sound when receiving all sorts of messages (e-mail, whatsapp, sms). The sound is the sound I selected for each one but it loops 4 or 5 times everytime! What can it be?

If no change after powering your iPhone off and on, try an iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release - ignoring the slide to turn off prompt when doing so. An iPhone reset does not affect any data or settings.

HT204380 FaceTime connects ok but rings out when sending call. But no sound when receiving incoming call have checked all the settings and sounds any suggestions

FaceTime connects ok and rings out when sending call but no ringing sound when receiving incoming calls

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

TS2755 No sound when receiving txts...

I have noticed after the last two updates I have no sound when receiving my txt messages.
Not sure if I have done something wrong...
Thankful for any help...

No, you can't get rid of the sending sound.
If you have your text tone set to "none", you will receive no audible notification and no vibration. The work around would be to install a custom ringtone that is just silence and set the text to that. You wouldn't here anything but you'd still feel the vibration if you've turned that setting on.

Script for no sound when receiving spam

Hi there, I'm looking for a script for Apple Mail that shuts off sound when a message that's labeled as spam comes in. I have several e-mail accounts running in Apple Mail. It happens often that while checking for new mail only spam comes in. It would be great if the notification stays silent in that case. Any ideas? TIA.

EITHER YOUR RINGER IS NOT ON OR YOU HAVE GONE INTO SETTINGS AND TURNED SOUNDS DOWN THERE HOPE THIS HELPS

No alert sound when receiving email

Yes, it is selected in email setup, rebooted...tried it all, but no alert sound when receiving email
anyone with a fix, please help.

This sounds like a well-known problem which has been discussed over in the Mail discussions for quite a long time.
http://discussions.apple.com/forum.jspa?forumID=1338
Search there and on Google to see the variety of possible causes and fixes. Here is what appears to be a common cause and possible fix (which worked for me):
http://www.maclife.com/article/howtos/howfix_and_change_default_sound_applemail
charlie

HT201412 Why my new iPad Notification center does not play sound when receiving notifications.

Why my new ipAd Notification center does not play sound when receiving notifications.

1. Double-click the Home button and swipe Task Bar to the right
2. Check the volume and mute settings
http://i1224.photobucket.com/albums/ee374/Diavonex/6d3191ba.jpg

Notification center does not play sound when receiving notifications.

Why my new ipad Notification center does not play sound when receiving notifications.

Settings>Notifications .... Did you set up the various apps to receive notifications?
Do have system sounds muted?
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

HT201401 After updating no sound when receiving a text. All sound choices just vibrate.

After updating iphone no sound when receiving texts. All choices only vibrate. Also no volume bar for music.

Hello LEC2,
Thanks for using Apple Support Communities.
I would first check to make sure that your sound options for your alert tones is set correctly. Please look at the following link for more information:
Sounds and silence - iPhone
http://help.apple.com/iphone/7/#/iph3dd62d95
If that doesn't resolve the issue, also take a look at this link:
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Take care,
Alex H.

No or low sound when receiving a text. Volume is fine for incoming phone calls.

After the latest software update, I can not hear any sound when receiving a text. However I can hear sound when I receive a call.

Hello LEC2,
Thanks for using Apple Support Communities.
I would first check to make sure that your sound options for your alert tones is set correctly. Please look at the following link for more information:
Sounds and silence - iPhone
http://help.apple.com/iphone/7/#/iph3dd62d95
If that doesn't resolve the issue, also take a look at this link:
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Take care,
Alex H.

My iphone will not vibrate or make a sound when receiving a text message

for some reason since yesterday, my Iphone will not vibrate or make a sound when I receive a normal or Imessage text message.
I double checked that vibration works in general and it does. so does the sound file for the Text tone.
My ringer works fine as well as vibration for incoming calls but nothing works with a normal text message (even whatsapp works fine).
I have no idea what could be the issue here.
Any ideas?

- Unmute your phone
- Set your Ringtone to default
- Adjust your volume
- If you're on iOS6 - DO NOT DISTURB feature turn it OFF
Try again

No sound when receiving a text

Since the most recent update my Galaxy S3 does not make any sound upon receiving texts. I've tried all sorts of sounds and none work. It will vibrate, but absolutely no sound. I've restarted, shut down... no help. I tried downloading new sounds. Any more ideas?

I am having this issue ever since the update. I had my 3 year old's voice sweetly saying message when I got a message and now - nothing! I never know if I've gotten a message!!! I can't access the settings - causes instant crash. Messaging constantly crashes either way too.
Messaging is probably THE most important feature of a phone. For that to not be working - this is a SERIOUS problem. I can't believe they forced such a buggy firmware update on the users!!!!

New mail doesn't make the "new mail sound" when received

Hi! I have a .mac email account, and I use two different aliases for the account. I want all the mail sent to one of the aliases to go into a designated mailbox. I've tried doing this with both a smart mailbox and using a rule to move the messages to a mailbox on my .mac account (not both at the same time, I've tried it separately both ways).
Both of these options work, except that mail will not make the "new mail" sound when I get a new email for that mailbox. Even when I add to the rule that it should make a sound, it doesn't. Other mail (i.e., all of my other mail that is delivered normally to my inbox) is not affected--I still get the normal sound. Any ideas? Thanks! (And BTW, I always give points for helpful answers!)

You’re welcome.
Actually, I don’t participate here just to be helpful. I also do it to learn. I know WAY more about Mail now than I knew when I started helping people here... and without having experienced myself any of the problems I troubleshoot each and every day...
I really wanted an answer.
That’s precisely why you shouldn’t say in advance that you’ll give points. Nobody is going to assume you won’t, so there is no need to say you will. All you have to do is mark posts when appropriate (without saying in advance that you will). That makes everybody happy.
don't you ever get frustrated by the number of people who don't
mark helpful or solved answers as such?
Not if the OP somehow lets me know whether the proposed solution worked or not. Sometimes I know for sure what the problem is and how to solve it, but others I don’t, and the user’s feedback is way more valuable to me than any points I could get.
So yes, merely setting up a smart mailbox is enough to make Mail
to quit making the sound.
I’ve been unable to reproduce what you describe, but I’ve found something that could be related. Selecting an IMAP (or .Mac) mailbox causes Mail to check for changes made to that mailbox, including checking for new mail and applying rules as appropriate, just like it would do when automatically checking for mail according to your settings, except no sound is played if new mail arrived...
Could that be what you’re observing, i.e. could it be that Mail is actually behaving as expected but it seems that it isn’t because you’re checking for new mail as a result of manually selecting the account’s Inbox or something like that?

HT1688 No sound when receiving messages

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