HT1688 On my Iphone 5 it says "cannot get mail..the connection to the server failed".

On my Iphone 5 it says cannot get mail. The connection to the server failed.'Please advise how to fix

If it is new phone, your password may not have transferred.  Go to Settings - Mail and click on acct you are having issues with - where it says account click and reset your password.  It should work from there.  I had the same issue

Similar Messages

  • Cannot setup gmail exchange account on new iphone 5, says "Cannot Get Mail"

    Cannot setup gmail exchange account on new iphone 5, says "Cannot Get Mail", any advice? (I seem to have tried everything)

    I found the fix: https://discussions.apple.com/message/21454669#21454669

  • HT4623 On my I Pad I get this message in my email: Cannot get mail.  connection to the server failed.

    I have updated my ipad.  Any ideas on what I can do?
    Trouble:  On my I Pad I get the message:  Cannot get mail.  Connection to the server failed.

    READ OTHER POSTS.  THANK YOU.  IT WAS ONE OF MY EMAIL ACCOUNTS.

  • HT1277 why i cannot set up my exchange account into my iphone 4s.  everything that needs to input has been provided right, but error says cannot get email not connected to the srver.where seems to be the problem?pls help.btw,i have an outlook for macbook

    please help me find out the solution to the problem.
    My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
    I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server?  where seems to be the problem?
    Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone?  ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.

    No one seems to be hearing what Big Q is saying.
    He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
    I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
    It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
    Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
    As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies  to what is a legitimate question, that is obviously plagueing many, many other Apple users.

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
    -Jason

  • My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect

    My iphone 4s is saying "cannot get mail" The username or password is incorrect.
    I did reset my password yesterday on my main computer but tried on my iphone and now can't get mail ?

    Hi Cherie,
    I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
    The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
    'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
    The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
    When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
    These 'blue tick marks' confirm the verification that your details are correct.
    The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
    You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
    That is what happened when I reinstalled my account, so I hope this works for you.
    Bob

  • I have an iphone 4.  Cannot get mail.  Server failed.  How can I resolve this?

    I have an iphone 4.  When I go to my mail, I get a pop up that says "cannot get mail, server failed"  how can I resolve this?

    I guess he/she open Notes in Gmail settings. This archives (one way sync) notes in gmail account under notes label that is invisible if you are using the standard gmail setup on your iPhone. You can see it on desktop browser, Safari or gmail app in iDevice. Am I wrong?
    Sorry for bad English.

  • Mail.app pops up saying "Cannot get mail" but the emails are downloaded normally....

    mail.app pops up saying "Cannot get mail: The user name or password for "iCloud" is incorrect", that is not true because i can log in on iCloud.com with the same credentials setted in mail.app. But the strange thing is that i can get the email! Let me explain: mail.app download the emails normally but when it check for incoming mail and there are no one, the alert pops up.
    This is not a critical issues, i can get the emails anyway, but that alert is really annoying.
    I've alredy changed the password of my appleID to a new one, but nothing changed.
    Has anyone had the same problem and managed to solve it?

    Do you have 2 step verification set for Gmail?
    Gmail – 2 Step Verification
    Gmail – 2 Step Verification (2)
    Gmail – Application Specific Passwords

  • My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

    My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

    Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • TS3899 I am unable to get mail, I am getting an error message that says cannot get mail, the connection to the server failed.

    I am unable to send or receive mail.  I am getting an error message that says, cannot get mail, the connection to the server failed

    Hotmail IS having problems:
    http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
    http://www.engadget.com/2013/08/14/outlook-outage/
    http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
    http://mashable.com/2013/08/14/outlook-down/
    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

  • Why does my mail keep saying "Cannot get mail"

    Synced my Yahoo account with my phone and recieved mail for a few months. About three weeks ago I recieved a message when I open my Mail app that says "Cannot Get Mail - The connection to the server failed." I also received an email that said "Recently, we have detected some unusual activity on your account and as a result, we've temporarily locked it for your protection. You may unlock your account immediately by logging in on a PC. If you have additional questions, please visit us at ___ to get the help you need. Sincerely, Your yahoo customer experience team."
    I logged in to my account on my laptop and everything seemed to fix itself and everything was fine when I get on my computer but I am still not able to get new mail through my phone. It still keeps giving me the "Cannot Get Mail" message on my phone.
    Any thoughts?

    Hello Perry0130,
    It sounds like you are getting a message that your password is incorrect after you changed the password for your email account. I would try these 3 troubleshooting steps from the following article to help troubleshoot the AOL account connection:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • 4s keeps saying cannot get mail

    everytime i open up mail, it says cannot get mail, connection has failed.....i have to keep trying but everything else works!

    Same here. Only after clicking several times on "OK"under the message i can read the emails normally.

  • My ipad says "cannot get mail the username or password for sky is incorrect" but it isn't. can anyone help with this please

    my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP

    Try deleting and recreating the account on your iPad.

  • Why does my iphone4 say cannot get mail the user name or password for hotmail id incorrect

    Why does my iphone4 say cannot get mail, the username or password is incorrect?  When it is correct

    Settings>Mail, Contacts, Calendars. Select the account to modify and correct the problem there.

  • HT1277 I recently used icloud on my phone to back up my phone.  After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message.  It says cannot get mail, user name or passwork incorrect? What do I d

    I recently used icloud on my phone to back up my phone.  After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message.  It says cannot get mail, user name or passwork incorrect? What do I do?

    Hi,
    Just wanted to say I found out the answer. I should have looked first to see if anyone else was having the same problem but I didn't. 

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