HT1688 phone is locked and I don't remember my password
My phone is locked and I don't remember my password. What can I do?
Connect it to the computer you normally sync with and Restore it in iTunes.
Similar Messages
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I have a sprint sim card but its locked and i don't remember the apple id for it. If i buy a new sprint sim card will I still have to put in the apple id? Or is the iPhone no good?
If you have iOS 7 and have turned on Find My Phone in Settings > iCloud, you will have to remember the Apple ID to unlock the iPhone...the Activation Lock is an anti-theft protection that you cannot bypass.
The only hope you have is to take it and proof that you are the owner to an Apple store genius bar and see if there is anything they can do. In general the answer is no, but give it a try. -
I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?
Hello, StephCalderon11.
Thank you for visiting Apple Support Communities.
If you are being prompted for the password of your old Apple ID, see the article below.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Jason H. -
My account is disabled and I don't remember my password
My whole account disabled and I don't remember my password or my security questions please help me I can't do anything with out it
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Since you say you also forgot your security questions, I wonder if you just purchased this iPhone second hand. If so, it is likely Activation Locked and would therefore be of no use to you.
Find My iPhone Activation Lock - Apple Support -
I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?
Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support -
I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?
Connect the iPod to its syncing computer and restore via iTunes. If the iPod asks for the passcode and you can't enter the passcode or if you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
My I pod is disabled and i don't remember the password but it doesn't give me another option.
please help!Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am on an Adobe Reader and I don't remember my password for the contact signature of my name (also the preparer signature of my name but I remember they were one and the same)
Hello ZarthasOne,
Snapfish.com and eprintcenter.com are connected, so it may be that you have a snapfish.com account that you do not remember having. If you go to snapfish.com and try to log in it will give you an option that says forgot password. Snapfish will send you a temorary password. Log into snapfish.com with the temorary password and it will let you reset the password to something that you can remember easily. You will then use the email and password you used to log into snapfish.com to log into eprintcenter.com
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
Hi, I need to install Adobe Flash Player because the version I have installed in my Mac Os is old, but I can´t do it because I need to write my email and my password and I don´t remember my password, so what can I do? Thank you
The email and password will be the ones for your computer's security, not something for any Adobe product. You might need to consult Mac customer support if you are unable to determine the required information.
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I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it
Click here and try resetting that account’s password.
That Apple ID is stored inside each of those applications. If you can’t get back into it, you’ll need to delete and redownload all of them, which may require repurchasing paid ones.
(115401) -
I want to update my cellular plan on my iPad and I don't remember my password and when I asked to reset it. It never sent me an email
Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden -
My iphone 4 has been locked and it shows the message as follows: "iphone is disabled please try after 15 minutes" and i don't remember the password
To enable the iPhone, restore via recovery mode following the instructions in http://support.apple.com/kb/HT1212 and it may be necessary to do so more than once to succeed.
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My iphone is locked and i don't remember the pass code
my phone is locked and i dont remember the passcode
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
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