HT1688 rear camera is showing specs and a purple spec as well

The rear facing camera is now showing specs and a purple spec right in the middle of the viewing area. I have cleaned the outside of the phone and it still has dirt specs.

Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation.

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Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps but the rear camera is not working, all other apps work perfectly well, how do i resolve this

Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this

Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation.

Since updating my phone to the new iOS 7 latest update my rear camera only shows a black screen and my touch no longer works?

does anyone know how to fix this? I've tried the restarting my phone and closing down the camera app but it still doesn't work

Hi MLucas22,
Thanks for using Apple Support Communities. I would recommend this article for troubleshooting your touchscreen:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
For the camera issues, this article may help:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Cheers,
- Ari

Iphone 5c does not work rear camera (screen is black) and a flash light since yesterday. Maybe someone knows what happened.

Yesterday stopped working camera application turns on but the screen is black. It does not work too flashlight. It is gray in the control panel. Maybe somebody know what happened if I need to return my phone service warrants.

Hello szpryczek,
Thanks for using Apple Support Communities.
To troubleshoot issues with your iPhone camera, please follow the steps below.
Camera
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
If the issue persists after the previous steps, please click the link below to contact Apple Support.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take care,
Alex H.

HT1688 My camera is not working, and I have tried all the ways possible to get it working, but no luck. What do I do?

My camera is not working, and I have tried all the ways possible to get it working, but no luck. What do I do?

Having tried all the ways possible to get it working, contact your retailer again and politely tell them they did not yet satisfactorily resolve your trouble. Their Apple-Authorized Service Provider will be able to repair it.
Message was edited by: EZ Jim

My iPhone 5c rear camera won't work and the led light doesn't work either

At first just snapchat wouldn't work and then I tried my actual camera and neither camera worked. I turned it off and on again and the front facing camera works but the rear facing one doesn't. Snapchat wont use either one. Then I pulled up my settings bar thingy and the led light button is all greyed out. I rebooted my phone and it did nothing. Im not sure what to do, help please!

Set it back to factory settings without using any backup data. If the camera does not work after that, you'll have to get the phone serviced.
Use iTunes to restore your iOS device to factory settings - Apple Support
iPhone - Contact Support - Apple Support
If the camera works after that, use the latest backup to restore your data on the phone again. If the problem comes back, your backup contained damaged data, causing this problem and you'll have to start allover again, but without the backup data.

HT1688 my camera is not working and storing pictures

when I take a picture, it doesnt go to my pics or albums, I can not even save a picture when I receive one from a text,,,

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Rear camera showing coloured lines how can i fix it?

hi, i have a blackberry q10 and wwhen trying to use the rear camera it shows coloured stripes, the front camera works fine. i have factory resetted the phone and it doesnt cure it. i have also tried updating the software. does anyone have any ideas on how i can fix it?

I have to ask. No protective film? No heavy greasy smudge? If not, and given what you have done to troubleshoot, I would contact seller about an exchange.
- Ira

My rear camera on my iphone 5 no longer works in camera app after ios 7 install

My iphone 5 updated to ios 7 and the new camera app no longer works. Sometimes I can get the front camera to
Show on the app. But the rear camera just shows black. And it won't switch bewtween the two cameras at all
Sometimes. What could this be?

I got the same problem with my iphone 5 rear camera and tried the solutions suggested here but it did not work.
The camera application which came with ios7 is frozen as soon as it opens. I does not take photos or switch between cameras.
I have been able to use the front camera with Snapseed, QR reader . however no application is able to open my rear camera.
I am not sure but it can related with the application updates either ios7 or the camera applications already installed on our iphone. Uninstalling those apps which has access to camera and rebooting may solve the problem. This is just an idea !

IPod 5th generation rear camera not responding

If i click on the camera app and it's already switched to the rear camera, it shows a black screen. sometimes it even takes away the flash option. If I use the front facing camera, it lets me take pictures, but if I try switching to the rear camera, it sorta blurs the picture of the front camera and freezes. The microphone is working fine, because I've talked to Siri and used the microphone to type for me. I've only had this iPod since last Christmas. Does anyone have any suggestions?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have rear camera problem my iphone5??

i have problem with my iphone 5 rear camera is showing black i cannot take picture abd video too so tell me how i will get repaired?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Blackberry rear camera shows rainbow.

My Z10's rear camera does not work. It only shows horizontal colourful lines. When I take a picture it shows rainbow lines as well. Please help! Is there anyway to fix it?

Hi,
You can either download the BlackBerry Virtual Expert from BlackBerry World or go into Help and select Testing, which will allow you to use BlackBerry Virtual Expert without downloading it. In the BlackBerry Virtual Expert (BBVE) you can test each feature in your BlackBerry Z10. Test the front & rear cameras, if one or both are at fault. You could try a software update or reload to see if that helps if it does, then I suggest you contact your point of purchase as they are responsible for repairs and replacements.
Craig Ashcroft Elite UK
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Hi, I was just wondering how much it would cost to repair the rear camera of my iPhone 4s. I dropped it and it won't work and I hear something rattling inside when I shake it. How much would it cost to fix?

Hi, I was just wondering how much it would cost to repair the rear camera of my iPhone 4s. I dropped it and it won't work and I hear something rattling inside when I shake it. How much would it cost to fix?

If you have a tool, try removing the battery cover and chech out. Some times the camera pin may have been misplaced. If so, you can fix it yourself.

My iphone 4 rear camera is blurry and i do not know why.

my iphone 4 rear camera is blurry and i do not know why. i tried to turn it off and on and it still is the same. It is blurry with the flash on/off and even on HDR mode. PLEASE HELP!!

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?

My ipod touch shows up as a camera on my pc and wont show up at all on itunes

my ipod touch shows up as a camera on my pc and wont show up at all on itunes

Hi
I was having the same problem for ages. I followed a apple advice section telling me to check the processes for apple mobile device manager, and check for the applusb.sys driver, and they were both there and working. I would advise you to do this. If they are not showing, then the article says to re-install itunes. here is the article by the way. http://support.apple.com/kb/HT1852
However this did not fix my problem. So I decided to try re-installing the actual driver, instead of the whole of itunes. Try this, as it worked for me
(I don't no how good with computers you are, so I'll put simple steps, sorry if it seems patronising!)
1) Go to start, and Run
2) Type "devmgmt.msc" without speech marks
3) A screen with your computers name at the top, with seperate sections for things like keyboards and moniters should have come up. At the bottom you should see Universal serial bus (usb). Expand it and look for apple ipod, or somthing similar (there's prob only be one by apple) If it's not there make sure your ipod is plugged in!
4) Right click and go to properties
5) Click the 'Driver' tab
6) You should see 'Roll back changes' as an option. Click that and accept/press yes to the prompts that pop up.
7) Wait for a few seconds (may take a min or two) until your back to the previous screen described in step 3
8) Now Under 'portable devices', apple ipod should be listed. Right click that, and choose 'Update driver software' Choose to automatically search.
9) Again wait, and when it's complete Apple iPod should show under universal seriel bus (usb) section again.
10) Exit out of device manager, and open up itunes. Your ipod should now be there. You may need to un plug it and plug it in.
What this effectivly does is re-install the device used to search for iPods by itunes. For some reason, mine and probably yours ran into problems.
Hope you found this helpful, and I'll check back later if you have any problems or questions.
Andy
Message was edited by: madworld14

HT1688 rear camera is showing specs and a purple spec as well

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