HT1688 the network connection timed out while updating iphone software

the network connection timed out while updating iphone software and cannot continue.

Might want to search the Mac forum or post there... also, this thread is over 2 years old.

Similar Messages

  • "The network connection timed out" iOS 5; iPhone 4

    Everytime I try and update this message appears
    "The network connection timed out"
    I restarted my internet, computer and made sure everything was of the latest update possible.

    I had same problem.  Disabled my anti virus software and it worked fine.  Be sure to re-enable software after finished.

  • "The Network Connection Timed Out" while DLing 2.0 update

    hey guys, when im downloading the new update through itunes, it will get a little bit done and then says this quote.. anybody want to lend their iphone expertise to me? it would be greatly appreciated
    -kyle

    I am having this same problem...got the furthest I had ever today...reached 60MB
    ugh....didn't know if I had to change a setting.

  • Im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???

    im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???

    i have been dealing with this same issue, tried to  turn off firewall and even turn of antivirud but still it gave me the same error.

  • Im getting and error message that says there was a problem downloading the software for the iphone . the network connection timed out. I have been trying to do the update for 2 days now

    im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.

    Disable your firewall and antivirus while you download.

  • HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.."  HELP!  Not sure what my settings shoud be..

    I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.."  HELP!  Not sure what my settings shoud be...
    I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • Can not update iphone firmware using iTunes "The network connection timed out"

    Hello,
    I can not update the iphone firmware using iTunes.
    Messagte displayed
    "There was a problem downloading the software fo the iPhone. The network connection timed out.
    Also seen stopped error -3259
    I have run network connectivity tests from iTunes and All Tests passed.
    Can anyone help?
    Thank you,
    Joan

    Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
    I hope this helps! 
    Regards.

  • I am having trouble accessing the iTunes store via iTunes.  It shows an error message "iTunes could not connect to the iTunes Store.  The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

    I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3.  It keeps telling me that my connection has times out and/or check my settings.  There is nothing wrong with my setting.  I am also having trouble with the app store on my iPhone 4s and can not update apps.
    I have signed out of itunes and now cannot sign in again.

    I feel you pain i'm haveing the same problems here.
    iTunes could not connect to the iTunes Store. The
    network connection timed out.
    Make sure your network settings are correct and your network
    connection is active, then try again.
    does anyone plz have some insight for us.

  • I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

    I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • "The network connection timed out" Update/Restore using iTunes

    Can anyone help with this problem. Ever since IOS 7.0 was released, iTunes is so broken when it comes to updating the software or restoring iPhones. Everytime I try to restore or update I get the error "There was a problem downloading the software for the iPhone. The network connection timed out." after waiting for the 20min download. For one thing there is nothing wrong with my network connection it's fine, I cannot access the itunes store the whole nine yards, it's just when I need to update or restore the phone. It takes 20 mins to download then it gives me this stupid error. I have tried everything I've seen on the forum that others have tried with disabling virus scanners and other 3rd party software and nothing! The funny thing is, it happens on every computer in the house, even my Mac notebook, so it seems like it's tracking the Baja network connection, but I don't have any problems with anything else we are using, it's just with iTunes. We were using OpenDNS, so I removed that from the router and I still have the some problem. Does anyone know a way around this problem. I am so ready to bail on apple products. Frustrating....
    I would appreicate any help in resolving this problem....
    Tnx

    Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
    I hope this helps! 
    Regards.

  • I tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )

    i tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )

    If you don't tell us the error, we can't help you

  • Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

  • I am trying to update to iOS5, but after the download completes, I get an error message "There was a problem downloading the software for my iPad2. The network connection timed out." Any suggestions?

    I am trying to update to iOS5 on my iPad 2, but after the download completes, and file processing starts, I get an error message "There was a problem downloading the software ... the network connection timed out."  Diagnostic tests check out OK.  Any suggestions?

    Temporarily disable your firewall and security software and see if that helps.

  • Trying to restore iPhone 4s, and receive "Connection attempt to firmware update server was unsuccessful. The network connection timed out."

    I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion g7 Notebook PC
    iTunes 11.3.1.2
    QuickTime not available
    FairPlay 2.6.15
    Apple Application Support 3.0.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0038BB880CE6FDE0
    Current user is not an administrator.
    The current local date and time is 2014-09-04 12:48:09.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 4.0.5
    Plug-in File Version: 6.0.5.4
    Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
    Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
    IP Address: 192.168.254.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.254.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.254.254
    Lease Obtained: Thu Sep 04 12:18:22 2014
    Lease Expires: Fri Feb 25 02:18:22 2022
    DNS Servers: 192.168.254.254
    Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
    Description: Realtek PCIe FE Family Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 17:00:00 1969
    Lease Expires: Wed Dec 31 17:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-09-04 12:47:39

    Hi christeag,
    The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
    How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
    http://support.apple.com/kb/HT2553
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Connection attempt to firmware update server was unsuccessful. The network connection timed out

    Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
    Below my diagnostics results:
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Microsoft Windows 7 x64 Business Edition (Build 7600)
    Dell Inc. Latitude E6520
    iTunes 10.5.0.142
    QuickTime not available
    FairPlay 1.13.35
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.96
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.3.494
    Gracenote MusicID 1.9.3.106
    Gracenote Submit 1.9.3.136
    Gracenote DSP 1.9.3.44
    iTunes Serial Number 0034AABC03B14CA8
    Current user is an administrator.
    The current local date and time is 2011-11-05 23:04:22.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA NVS 4200M  
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.5.0.142 (x64) is currently running.
    iTunesHelper 10.5.0.142 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
    Description: Cell C
    IP Address: 197.105.149.240
    Subnet Mask: 255.255.255.255
    Default Gateway: 0.0.0.0
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Thu Jan 01 02:00:00 1970
    Lease Expires: Thu Jan 01 02:00:00 1970
    DNS Servers: 41.50.20.29
      41.50.20.61
    Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
    Description: DW1530 Wireless-N WLAN Half-Mini Card
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Thu Jan 01 02:00:00 1970
    Lease Expires: Thu Jan 01 02:00:00 1970
    DNS Servers:
    Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
    Description: Intel(R) 82579LM Gigabit Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 02:00:00 1970
    Lease Expires: Thu Jan 01 02:00:00 1970
    DNS Servers:
    Active Connection: Cell C
    Connected: Yes
    Online:  Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-11-05 22:37:41.

    Finally found a solution:
    For PC users, before reinstalling, try this:
    Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
    then type in:
    netsh winsock reset
    hit enter, restart PC, open iTunes. Hopefully fixed.

Maybe you are looking for

  • How do I activate a used iPhone 3 with no SIM card for use as an ipod touch?

    How do I activate a used iPhone 3G with no SIM card for use like an iPod Touch? It was apparently on AT&T previously and I have another iPhone 3 that is active on AT&T if that is helpful. Thanks!

  • Can't Print/Save pdf Files

    Is there an issue with printing/saving pdf files in Snow Leopard?  Do I have to buy Adobe Acrobat 9.1 Pro to do this?  The Adobe website says there are security features in SL which disable the Adobe pdf printer: "The Adobe PDF Printer is not availab

  • TV episodes on IPod touch -- HELP PLEASE!

    I bought a tv episode, but it will not sync to my IPod touch. I have enough storage space, and when I click on the episode it says ITunes cannot locate the file. What do I do?

  • How to monthly wise  report in XL -Reporter

    Hi, How to define monthly  wise report & How to use date function in XL-Reporter. thanks. Ruheena Tasneem

  • How to add dropdown constants in WD application

    Hello All, WE have a scenario where we need to put  additional entires in  already existing hardcoded drop down list  a WD application. One way to put in the entries is to extract the par file and then add the entires in the NWDS, since we do not hav