HT1688 When i try and download an app it says cannot connect to itunes store

I have the ios 7 and everytime i try and download an app it tells me cannot connect to itunes store

Try either or both of these for help.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

Similar Messages

  • I am having a problem connecting to iTunes store.  Every time want to download an app, it says cannot connect to iTunes store.  Have no idea why?

    Hi, I am having trouble accessing the iTunes store to download apps.  Every time I want to download an app it says cannot connect to iTunes store.  I have no idea why.  I've reset my settings and it still doesn't work.  Any help is much appreciated.  Thanks

    Start here and see if any of these steps help.
    Cannot connect to the iTunes Store
    Try this first.
    Try resetting (turning off and then on again) your Wi-Fi router

  • When I type in my appleid password to download an app it says cannot connect to iTunes Store please help me!!!!

    Help I try and download an app and type in my appleid password and then it says cannot connect t I tunes store

    Try either or both of these for help.
    Can't connect to the iTunes Store - Support - Apple
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

  • When I try to install an app it says cannot connect to itunes

    I'm trying to install an app but it keeps saying cannot connect to iTunes.It was working fine earlier but then it stopped.

    Hi Theresa,
    When troubleshooting iTunes Store connection issues, the following article provides the best information:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet. 
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • HT1689 I downloaded 2 music singles, they played fine, now they've disappeared, I have the receipt, when I try to report the problem it says cannot connect to iTunes Store! Help!!!

    Please help! How can I download them without paying for them again. If I view my download history, they show up, but if you click on them, the option is to buy them, rather than play or download.

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those two tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

    I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • I pre ordered a book in iBooks. It has arrived, but when I try to download it, I get" can't connect to iTunes store."

    I preordered a book in iBooks. It arrived 2months ago. When I try to download it, I get " can't connect to iTunes store."
    Is there a way to trouble shoot this?

    williamfrommcclellandtown wrote:
    But I am downloading the novel on my iPhone & don't have those options?
    Download it on your computer and sync it to iphone.

  • TS1741 Bought an app last night.  Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store".  Still unable to connect today.  Tried restarting router. Help please....thanks!

    Bought an app last night.  Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today.  Tried restarting router.  Help please....thanks.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When i update an app it says cannot connect to iTunes store

    i tried on 3 different networks, and i can buy and purchase other apps, just not update one, CNN, is it the app? store? ipad?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When trying to download an app I get cannot connect with iTunes store

    When trying to download an app I get a message (can not connect to iTunes store) any ideas?

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • At the moment every time i download an app it says cannot connect ti itunes

    keeps saying cant connect to itunes when download apps

    Did you already try to reset the iPad by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

  • When i tap on the itunes app, it says cannot connect to itunes store ??

    In the past i used to be able to sync my laptop itunes with my iphone 4S... On the Music app on the iphone, i deleted all my songs... on the laptop all the songs are still there.. however, no matter how i try to sync my phone and laptop , the songs on the laptop itunes cannot be downloaded / uploaded back into my iphone ?
    Please help, thanks

    Hi beast912!
    Here is an article for you that will help you troubleshoot this issue with your ability to connect to the iTunes and App stores:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • HT2731 When trying to make a purchase on an app it says cannot connect to iTunes, what do I do?

    Every time I try to make a purchase on a app it says cannot connect to iTunes Store but I'm logged In with my user ID please help

    You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/

  • Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store"  all other updates work just fine?  The one app I paid for is the one that for some reason will not work.  How can I upgrade without buying it again?

    I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load.  When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store"  I have many other apps I've loaded and upgraded just fine.  However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy.  How can I update Cleartune without buying it again? 

    Hi all,
    This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
    But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
    So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
    It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
    Now that I know what the issue is, I'll make sure I use one ID all the time.
    Thanks,
    Steve

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