HT1688 why is my phone not sending emails?

For some reason my Iphone is not sending emails to my email account.
Please help

Follow these steps if your phone number and Apple ID do not activate after waiting 24 hours.
1. Back up your iPhone in iTunes.
2. Disconnect the iPhone from iTunes.
3. Turn FaceTime and iMessage off:
          - Settings > FaceTime
          - Settings > Messages
4. Navigate to Settings > General > Reset and select "Erase all content and settings".
5. In the iOS setup assistant, select "Set Up as New iPhone".
6. Sign in to your Apple ID with FaceTime and iMessage. Go to:
          - Settings > FaceTime and tap "Use your Apple ID for FaceTime"
          - Settings > Messages and tap "Use your Apple ID with iMessage"
7. Verify that FaceTime and iMessage activate successfully. It may take up to 24 hours to complete activation. When activation is successful, a check mark will be visible next to your phone number and email address in Settings > FaceTime and Settings > Messages > Send & Receive.
8. Disable automatic syncing in iTunes.
          - For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and select the option to "Prevent iPods, iPhones and iPads from syncing automatically". Click OK.
          - For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and select the option to "Prevent iPods, iPhones and iPads from syncing automatically". Click OK.
9. Connect the iPhone and restore from the backup. Do not perform a full restore.

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Follow or contact me at...
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
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If I configure my own email account in Outbound Security, Sharepoint 2013 sends emails but just when I login to Sharepoint, if other users login it doesn't send emails.
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TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

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Why can I receive but not send emails on my i pad?

Perhaps the outgoing mail server settings are incorrect or incomplete.
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Did you try to delete the mail account, restart the phone and add the mail account again?
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Contact the person by telecon. Their email address may have changed.
 Cheers, Tom

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Why am I unable to send email when away from my home wifi ? I am able to receive mail OK, and have double- checked the outgoing server which is correct. This problem is consistent with my Macbook Pro, iPhone, and iPad2.
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I am able to send using my me.com server.
Home service provider is Cogeco.
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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

HT1430 Hello, email settings correct, can not send emails from the ipad,

****, I HAVE ENTERED ALL MY EMAIL SETTINGS CORECTLY INTO MY IPAD FROM MY EMAIL ACCOUNT ON MY PC AND I CANNOT SEND EMAILS FROM IPAD , WHAT AM I DOING WRONG CAN YOU HELP PLEASE

it could be one of many reasons, is it giving you a reason why it is not sending emails?
I know you said everything is the same as your PC email settings, but I would double check, also the iPad will tend to default to IMAP, so if you are using POP3 for your email, you may need to change the settings on the mail server. For example Gmail default to POP3 and needs IMAP turning on.
What email account are you using? Who is it with?

Ipad not sending email, forced to reboot for changes to apply

Hi all
I was asked to look at a friends two week old iPad today.
It was set up for them last week.
Initially the person setting it up tried to add a Gmail account but found that it would receive but not send emails (using the native email app).
They then decided to open an outlook.com account and use that instead of the gmail account.
This worked fine for two days but then error messages saying that the mail could not be sent started to pop up. It struck me that the speed with which the error message appeared after clicking send suggested that this was an iOS issue rather than the server rejecting anything.
I tried to check the imap/smtp settings in the "control panel" but they were not available (read:visible) so I deleted the account and entered the settings manually.
It still wouldn't send emails but this time it didn't throw up any error messages, instead it decided to just dump them in the outbox without notifying me that there was an issue.
Suspecting that the issue was with the ipad rather than the outlook servers, I decided to use my own smtp server details. Initially I tried using SSL but when this too failed I switched to the unsecure version on port 25.
It still wouldn't send anything so I eventually rebooted by holding down the power button until the power off slider appeared. On rebooting I discovered that I could now send emails.
TBH I have no idea if using the different SMTP server will be an issue if they ever want to check their outlook.com "sent mail" on line or not but i do have some questions
1. Why was the reboot necessary? I had closed all open, unnecessary apps by double tapping the home button Might it have been the case that manually entering the outlook.com settings would have worked (given that the ideal set up would be to use the SSL outlook servers).
2. Is this an unresolved iOS7 problem. Google searches resulted in many owners complaining that the iOS7 upgrade had rendered their email accounts incapable of sending emails. TBH the advice given ranged from perhaps sensible to plain daft.
3. can anyone using outlook.com as their email provider on iOS7 confirm which smtp server, port, etc they use?
4. Are there better email apps that actually give you detailed feedback?
i don't know when I will next get the chance to get my hands on their ipad again but I would rather that they were using the correct outgoing servers with encryption (rather than my unencrypted smtp server).
Thanks in advance

neilyoung1 wrote:
For the past few days I am now having trouble sending my client emails. I get them bounced back with a permanent error of retry time exceeded.
This is getting fustrating now as my client is needing answers that I cant give. She is unable to email her colleague in the USA, and I am now unable to email her on a btinternet.com address.
Do BT engineers monitor these forums?
-Neil
Hi again Neil.
Your extra info now to me means that it appears to be problem at the client end!
I hope you don't mind me asking a few questions ....
Is she a regular BT Broadband user with a normal BTinternet email address ? Does she use secondary email addresses ?
Do you know if she can happily email other people ? If not - it could be an account problem which may last a few days ....
If you don't wish to provide the complete bounce message you received, could you perhaps email me the detail (emailing me using my shortcuts). Also pehaps you could ask your client to email me via my shortcuts, and see what happens and I'll take a look at replying to see what happens.
The user on shentel.net domain she's been trying to email, did she ever manage to send any emails initially ? It could be the destination user having a problem.
The mods do monitor these forums, but there are a lot of posts to go through of course ......
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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Hi Patrick, I have the same problem as does everybdy else I guess - it just wont work!
I have set My Card in address book, tested it 100 times and whatever you do it ill not send an email alert? Everything I see on forums blah blahs about setting my card in address book and hey presto but none of it helps.
Someone MUST know if it will ever work or if it is another issues that apple will never resolve, instead they will just ruin a perfectly nice looking operating system by updating it and making my phone icons and notes / bookshelf etc look like it was bought from Toys R Us instead of an Apple store!
Did you find a solution to iCal not sending email alerts? DAVID.

TS3899 I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT1688 why is my phone not sending emails?

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