HT1689 error code 11111 how can i solve that

When I try to get bought programs in Itunes, I get the error code.
When i try to get bought programs in the iphone, they don't get downloaded. Read that it could be account problem. I do I solve it
//Oliver.hanson01

Hi lamprosfromny,
Welcome to the Apple Support Communities!
For the specific alert that you are receiving, I would following the USB troubleshooting steps located in the attached article.
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.
Have a great day,
Joe

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