HT1689 Error on my ipad when trying to download previously purchased items from iTunes

I keep getting a error when trying to download music or films that I have previously purchased from iTunes. It looks fine to begin and I select he song or film I want to download and press to start. It appears to be downloading then just before its complete it states ' unable to download'. What should I do?

You can create an iTune and App Store account without credit card
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

Similar Messages

  • I can't download previously purchased items from itunes to my ipad

    I just got a new ipad, and followed the directions to download previously purchased music and video to the ipad. I go into Itunes, select purchased, choose what I want. The ipad then tells me that it is downloading, but once it finishes, the music and video do not appear in the music/video section of the device. The 'usage' also tells me that I don't have any music or video.
    Has this happened to anyone else?

    I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
    See if this helps - sign out, restart, sign in again and try again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try again.
    I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

  • I am trying to download previously purchased music from iTunes, it show "purchased" in iTunes Store but does not show up under previous purchase tab

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    I can't even re-purchase the item, which I've tried since it shows as purchased in iTunes Store.  This is very troublesome because there is no way for me to access these previous purchases.  I have been using iTunes & various Apple products with the iTunes Store for several years & there is a lot of money invested in these previous purchases, that there is no way for me to access.  As mentioned, I'd even be willing to re-purchase some of these items (though this should be unnecessary).  But, the iTunes Store won't let me, because the items show up as purchased in store, but not on any of my devices!!!
    Help!

    Hey innerev2003,
    Thanks for the question, and welcome to Apple Support Communities.
    If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
    If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
    iTunes 11 for Windows: Manage your iTunes Store account
    http://support.apple.com/kb/PH12507
    Thanks,
    Matt M.

  • HT1918 When trying to download the free applications from itunes app store its asking about billing information

    When trying to download the free applications from itunes app store its asking about billing information.
    Billing popup will display and navigating to billing detail page.

    Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
    If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to enter credit card details - you should be able to remove the card after entering it

  • HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The album shows as purchased on the iTunes store, but not available to download to my authorized devi

    How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The albums show as purchased on the iTunes store, but not available to download to my authorized device.  I also have albums that appear in my library, but are not able to be added to my iPod from my computer

    When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

  • HT1349 I have a laptop computer with Windows 7, powered intel core i7. I am trying to download a  purchased movie from ITunes. I am on wifi g.  Why is it taking 17 hours to download a simple movie? This is nuts!

    Question:  Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download?  I have an HP Laptop with Windows 7 using a core processer i7.  This is the second day to try to get the movie downloaded and I still cannot watch this movie.  Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.

    First thing to do is get the CC off your system.  Then try the direct download option linked below...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Error message 15:3 when trying to download a pdf form from government site

    getting an error message when attempting to download a form from fincen.gov
    "There is a problem with Adobe Acrobat/Reader (15:3)

    Hi stanleyc93647247,
    Are you able to download other PDF files? What browser are you using to download the file? Have you tried a different browser? If you're using Firefox or Chrome, please see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
    If you're unable to download any PDF files, consider reinstalling Reader.
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  • HT5035 Why, when trying to download a "free" app from iTunes after it say's, "this apple id hasn't been used with the iTunes store" does it keep asking for credit card info???

    This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
    I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
    So, as I get older I am having memory problems and haven't been able to access my itunes account.
    Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
    music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
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    I do not remember ever having to have a credit card before!
    I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
    But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
    Please, can anyone help...?!?
    Sincerely,
    "Distressed"

    If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
    To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

  • Getting "An unknown error occurred (-50)" when trying to download my purchases

    For the past few weeks I've been getting "An unknown error occurred (-50)" when trying to download my purchases. I've tried downloading from past purchases and by clicking on the cloud symbol on the files in iTunes itself. Same every time.
    I'm using iTunes version 11.3.1(2) running OS 10.9.4.

    Hi lachima,
    Welcome to the Apple Support Communities!
    I understand that it is frustrating when you are getting an error when trying to download previously purchased content. There are some great troubleshooting steps for this specific situation though. I recommend reading over and using the steps provided in the attached article to help you get this resolved.
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    Have a great day,
    Joe

  • I keep getting error 100000 when trying to download songs or transfer from my Iphone??

    I keep getting error 100000 when trying to download songs or transfer from my Iphone??  This has been happening for a month - making me insane? Any ideas?

    Same error # here  https://discussions.apple.com/thread/1688431?start=0&tstart=0
    If you installed the BubbleWrap app, try restoring the iPhone as a new device.
    How to set up your iPhone, iPad, or iPod touch as a new device

  • When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?

    When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

  • Keep getting error 45054 when trying to download my purchases from cloud.

    I keep getting error 45054 when trying to download my purchases from cloud.

    Follow the instructions in this support article.

  • I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4GS iPhone

    I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4S iPhone.
    Please Help!!

    I had the exact same problem.  Worked fine for a couple days then suddenly getting this error.  I fixed it, however. 
    Do this:
    Open the App Store app on your phone.
    Go to the "Featured" section.
    Scroll to the very bottom of the page and click on your Apple ID.
    Screen pops up. Choose "Sign out".
    Scroll to the bottom of the "Featured" section again.
    Sign back in.
    Try your download again.
    This worked for me.  Good luck!

  • TS3448 When trying to download the latest version of itunes i get an error message

    When trying to download the latest version of itunes i get the following error message "There was a problem with the Windows installer package. A program required for install to complete could not be run. Contact your support personnel or package vendor". Please can anyone help? thanks,

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START/CONTROL PANEL/Programs n Features/highlight ASU and click CHANGE then REPAIR

  • When trying to download the newest version of iTunes I keep getting error 2343

    When trying to download the newest version of iTunes  (11.0), I keep getting the error code 2343.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99220)

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