HT1689 how do i report a wrong iphone app purchase

Hi, I've accidently purchase one of the Iphone app few times, this is the first time. This app is called " Drag Racing" I download it and is free,
however my 3 year old son was playing with it and I couldn't get it started and thought I have to purchase this points in order to play the race.
And didn't know he accidently press on it couple times since the racing game didn't show up, and I ended up found out we were just purchasing the points.
Is there any way you can remove the points and give me a refund? I would truly appreciated. I often buy apps for my son, and this is the first time I made a mistake. Hope you can give me a one time refund this time. Thanks!
-Yume Lam

We're not Apple here, Yumel.  We're users like you.  We cannot help you. 
Open up the iTunes store on your computer's iTunes.  At the bottom of every page there's a link to support.  You can plead your case, but prepare to be disappointed.  All sales are final.

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