HT1689 I am having trouble with my appleid and password. I have changed to a new id and password, however whenever I updat an app it continues to give me my old applid and i do not have a password for this account because it no longer exists
I am having trouble getting my updates on my apps. The email address no longer exists. I have set up a new appleid and password. However my old email address keeps showing up and I do not know the password. Can anyone help me?
Items are permanantly associated with a single AppleID used at the time of the purchase.
You will have to contact Apple about the non-working e-mail and forgotten password. It's kind of like going to the police and saying you know that red car in the corner of the parking lot is yours but you don't have the papers for it and you have lost the key to the door.
http://www.apple.com/contact/ - many contact options, including web site feedback and legal.
Apple ID Support - http://www.apple.com/support/appleid/ -> Apple ID FAQ -->
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See How to change the name you use for your Apple ID if you'd like more information.
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Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
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Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
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iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
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I'm having the same problem, what did you do?
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Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
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This malware has many variants. Anyone else finding this comment should not expect it to be applicable.
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Triple-click anywhere in the line below on this page to select it:
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Restart the computer and empty the Trash. Then delete the following items in the same way:
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Click the login.keychain once to Highlight and then from the Finder's File Menu do a Get Info (CMD and I Keys together)
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In the list above that you should be listed with Read and Write permissions.
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10:48 PM Sunday; September 25, 2011
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