HT1689 I am in the UK and have always been in the UK but for some reason iTunes now has me in the US and i cannot correct the information on my account
I have had an iTunes account for years but now find it extreemly complicated to understand. I don't even know how to get into my account!!!
My questions are:-
1. I have always lived in the UK but on iTunes I am now listed as living in the US!!! and as such cannot correct my details.
2. I used to be able to just log inmto my account, but now dont know where to go to do that.?
3. I haved an app for a Daily Newspaper on my iPad that i wish to cancel. How do i do that?
4. I had a good iTunes library, but all of a sudden all the songs/albums i had loaded on the the library myself disappeared, leaving only the albums i had purched from iTunes. Someone told me not to sync my iPod, iPad, or iPhone with my Library as it would take off all the songs i had put on.!!!
5. I paid an annual subscription to iCloud as i was told al;l the songs/albums i had uploaded would be in there but dont know how it all works and/or if they can be put back on to my library permanently.
6. My children used to buy me iTunes vouchers and i built up a credit of £80 on my iTunes account but the account was hacked and it all disappeard.
7. I am 67 and now find iTunes impossible to use...............i need help please.
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards.
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right i've just recently got a new macbook air.
for some reason i cant get the music that is already on my iphone onto my mac.
have you got any ideas how to sort this out?lewisburton1 wrote:
i dont have the originl laptop.
That's a shame... would have been much easier...
lewisburton1 wrote:
can i do it with just my iphone and my new macbook?
Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
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I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?
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Alright, I've had this problem for a while now, and I'm at my wit's end. Hope someone can help me.
First of all, I'm running Windows 8.0 on a Lenovo, using iTunes 11.1.5, and an iPhone on iOS 7.0.6.
Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there. On top of that, every time I plug in, my phone gives me the same "Trust this computer?" prompt, like it doesnt recognize the computer I told it to trust 5 seconds ago. A couple times, I got lucky and iTunes dignified me with a "An iPhone has been detected, but could not be identified properly." prompt. I've tried uninstalling and reinstalling the mobile device driver, updating everything, uninstalling and reinstalling iTunes, resetting my iphone settings, but nothing works. Any ideas?iOS: Device not recognised in iTunes
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i put a new sim card and a new number on this phone but for some reason it is paired with a Lady who can read all my texts how do i fix this?
You bought the phone from this lady right and she did not turn off imessage. Try turning off imessage and restart the phone. Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). Wait a few minutes and turn imessage back on
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I've got creative cloud on my main machine at the office, I want to use it at home but for some reason I'm struggling to do this?
Using 10.6.8 is this the problem?
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See Recover your iTunes library from your iPod or iOS device.
tt2 -
x
If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID password issues.
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I have an ipod touch hardly used but for some reason i cant do anything with it
so it's ipod 16gb model pa627ll version 1.1.3 (4a93) it also has a wifi address not sure if that would help i tried to reset to factory settings and it didnt help it tells me when i try to go open safari that it can't open page because it can't find server
That sounds like the iPod is not connecting to your network.
iOS: Connecting to Wi-Fi
Try:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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- iOS: Recommended settings for Wi-Fi routers and access points
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iOS: How to back up
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If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If it works considering update the iPod to the last update, iOS 3.1.3. for your 1G (origina) iPod touch. You need that if you want to use app on the iPod.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
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Hi, can you please take a look at my account and why its asking me to contact support. I have my billing address correct and everything but for some reason its not letting me to authorize my transaction
We are all fellow users here and have no way of accessing your account information; iTunes Store employees do not participate in these forums. You will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work
Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W.
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