HT1689 I cannot purchase it keeps saying go to support can you helpme
I cannot purchase it keeps saying go to support can you helpme
You need to contact iTunes Store Support via email here. Click on Purchases, Billing and Redemption to initiate the email.
https://expresslane.apple.com/Issues.action
Similar Messages
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I was trying purchase something it says contact to apple can you tell me what's going on?
I was trying purchase something it says contact to apple can you tell me what's going on?
Do you mean it said to contact iTunes? If it says either one of those then you need to call apple support, and get them to look at your account.
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HT201303 cannot purchase cause it says that my security code is invalid?
Trying to purchase a product but it says that my security code is invalid
HT4232 cannot purchase cause it says that my security code is invalid?
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how do you make an itunse store purchase if it keeps saying "contact itunes support to complete this transaction" but theres nothing wrong with ure billing info?
Have you considered contacting itunes support?
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TS1702 My app keeps saying to contact support?
My app keeps telling me it cannot complete an in-app purchase and it says to contact support, but I don't even know what's wrong.
If you haven't already done so then you can contact iTunes support via this page and ask them why it's appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time. Any suggestions? I'm new to the apple world. I just switched from an Android today.
Contact iTunes store support for this. Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send them an email explaining your issue.
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I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?
Do I have to have icloud to download previously purchased music?
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i baught Seagate Backup plus 2T hard drive to use as my Backup time machine. But its not working. when i connect to time machine its not coping files, it keep saying preparing files. Can someone help me please...
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I am trying to update my payment information in iTunes and it keeps say to contact support.
I am trying to update my payment information in iTunes and it keeps say to contact support.
Click here and ask the iTunes Store staff for assistance.
(103094) -
My MacBook Pro keeps saying The folder “Desktop” can’t be opened because you don’t have permission to see its contents. I just took it in to the apple store a few weeks ago, and since then I can't go into my desktop, I cant download anything to my computer.
Choose Home from the Finder's Go menu, click on the Desktop item, choose Get Info from the File menu, and give yourself read and write access in the Sharing & Permissions section.
(92996) -
when purchasing something it says contact itunes support to complete what is going on can any 1 help me
Apple - Support - iTunes Store - Contact Us
Glee Karaoke is an in app purchase ...
Check out these support articles...
iTunes Store: About In-App Purchases
iTunes Store: Purchasing and managing auto-renewing subscriptions -
Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support. I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it. What is the problem?
Contact itunes support.
It will be aconversation.
You will e-mail or express lane chat with them. They will answer you.
That is contact.
It sounds like you have not contacted them at all. -
I can not get itunes to download to my computer, keeps saying a temporary file can not install, got any ideas.
keeps saying a temporary file can not install, got any ideas.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
HT4009 tried to do an in-app purchase and it says contact itunes support to complete
tried to do an in-app purchase and it says contact itunes support to complete
restrictions are set to allow itgo to expresslane.apple.com > itunes > itunes store
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I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you
Too many people are flooding Apple's servers, everyone is having this issue, try every so often, or wait until tomorrow.
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