HT1689 I get an unknown error after typing my password..unable to purchase songs or apps.

I get "unknown error" after I input my password to buy songs or apps.  Had no trouble last week. 

I am having the same issues.  My apple ID works from everywhere else (icloud, appstore, iphone, ipad), just does not work in iTunes.

Similar Messages

  • Unknown error occurs [-20] when trying to sync purchased songs to ipod

    I have purchased 5 songs via itunes store, and they will no sync to my ipod. an 'unknown error [-20]' occurs then, 'and error occurred while writing the devide' then 'the ipod cannot be synced'.
    please help!

    I was getting the same error -20(cannot write to the ipod unknown error occured)using Windows XP and couldnt transfer song to my ipod touch. I decided to remove my CA anti-virus and installed the free one from avast.com. BINGO my syncing problem went away. Now I can transfer songs to my ipod with no problems. Try removing your anti-virus and see if that helps.

  • When i try to purchase an app i get an 'unknown error' message.  How can I get this corrected.  i can't purchase anything or update any of my apps

    get an unknown error message when i try to make purchases with my apple ID.  How can I fix this?

    Try resetting your iPad and see if that fixes this situation for you.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I keep getting an "unknown error" when I am trying to install an app. After I have put my correct apple ID in.

    I keep getting an "unknown error" when I am trying to install an app. After I have put my correct apple ID in.

    First, turn off your CAPS lock.  Typing in all CAPS is considered screaming/yelling and many will simply ignore your posting.
    Are you currently having issues?  Is it when trying to purchase only on the device?  Are you able to complete purchases via iTunes on your computer?

  • HT1212 my iphone is locked in iphone recovery mode after I restored it and now I get an unknown error (3004)

    my iphone is locked in iphone recovery mode after I restored it and now I get an unknown error (3004)

    http://support.apple.com/kb/TS3694#communication

  • After downloading the latest update I get "an unknown error occurred (-42110)

    After downloading the latest update I get "an unknown error occurred (-42110) does anyone have a clue? I can get to the store just fine. Everything seems to be playing fine. The error comes up everytime I load iTunes.

    Removing the SC Info folder as per the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document seems to help most folks reporting the iTunes launch 42110s:
    iTunes: Advanced iTunes Store troubleshooting

  • TS1702 I am getting an unknown error when trying to update or purchase apps from the apps store. This is new, after the new OS update. Help

    Hi, I get this unknown error message, twice when trying to update or purchase new apps. It was working fine, then just stopped. I changed my password, but that hasn't worked. Help!

    Sign out of your account, restart the iPad and then sign in again.
    1. Settings>Store>Apple ID.
    2. Tap your ID and sign out.
    3. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.
    4. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to download again.

  • I get an unknown error on my iPad2 when trying to update apps.

    I also get unable to connect when I try to re-sign into app store in the Settings. Device is running 5.1 and has been rebooted a few times to no avail.
    It has been going on for a few days now. I can connect to the internet on the device as well as play games that need the internet. I can download updates in iTunes on my PC.
    Any ideas? I'm a little at my wits end. I have rebooted, hard rebooted, and signed out of the App store on the iPad (but can't sign back in).

    Already done. It didn't fix anything.
    I logged out of my account on the iPad itself and when I try to relog back in it gives me the "Cannot connect."
    I plugged it into the computer running iTunes and synced it. Checked for updates on the OS and it was current. I then checked for updated apps in iTunes on the PC, entered the same password I was entering on the iPad, and it accepted it and downloaded all updates.
    After syncing I went to the settings on my iPad and I was currently logged into the app store in Settings (presumably due to syncing).  I still get the Unknown error when trying to buy something in the app store.
    So I go back to Settings, log out of my account, try to log back in and it says it can't connect again. I try putting in an incorrect password and it recognizes it as incorrect and gives me an "Incorrect password" error instead of the "Cannot connect."
    Super aggravating.

  • Hi I'm trying to download apps from the app store and i get an "Unknown error" anyone know why?

    Hi I'm trying to download apps from the app store with my Macbook Pro and I get an "Unknown error", anyone know why?

    Ok... good.
    Installing the OS X Lion Update 10.7.2 Client Combo  will hopefully fix this problem for you.
    It's ok to install the combo even though you are already running v10.7.2
    Make sure and restart your Mac after the combo is installed then try to download apps.

  • Unknown error after I provide my password.

    when I try to download and install an app i get unknown error after I provide my password. if I try again and again it eventually ask me if I want to recover my password. my password is correct since I can log in my computer. What can I do to fix this ?

    That didn't work! I have this exact same problem! I tried logging out of my App Store account (via the Settings tab in my iPhone) but that just makes it completely impossible to even log in again (even after choosing a new password). I just get "Unknown Error" then "Can not connect to Itunes Store" over & over again...yet I am able to log into this forum with that same username & password! Ugghh!

  • TS1717 I keep getting an "unknown error -42408 message and it won't let me buy music?

    I keep getting an "unknown error-42408" message when I try to buy music - it then tells me to try again later, which I have done. 

    Hello suesq75,
    This error message indicates that there are one or more components of iTunes that are missing or damaged. Reinstalling iTunes should resolve the issue.
    iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3
    http://support.apple.com/kb/TS3258
    Symptoms
    If your iTunes is missing resources or encountering software conflicts, error -42404 or -42408 may appear when authenticating or downloading from the iTunes Store.
    Resolution
    Update to the latest version of iTunes.
    You can download the latest version of iTunes here.
    Note: iTunes 9.2.1 is the highest iTunes version available for Mac OS X v10.4. iTunes 10.6.3 is the highest iTunes version available for Mac OS X v10.5.
    Cheers,
    Allen

  • Keep getting an unknown error when trying to burn an itunes cd

    I cannot burn a cd from my itunes. I have done all the steps correctly. I keep getting an unknown error seconds after i hit the burn disc button and my cd pops out of my disc drive. I can burn cds using real media player but I cannot burn my itunes music. What do I do?

    trying to transfer over library from my old hp itunes to new powerbook. burned some of the songs onto cds as data instead of audio but once the playlist was burned it said unknown error -50. then when i put the cd in my mac the same thing came up and it wasnt recognized by itunes on the powerbook. AHHHH. help please. oh and also some of my songs from the cd then went into itunes if i dragged them but some didnt. both mp3 and m4a. and i want my purchased songs to transfer too

  • When I try and export from pages to word I get an unknown error.  No font issues that I know of.

    I used to be able to export documents from pages to word.  Things seemed to have changed after Lion.  Whenever I go to export to Word, I get "an unknown error has occurred".  I tried all the font solutions found on here and everything is validated and I don't think it's a font issue.  It's a brand new document with Helvetica as the only font. 
    Thanks, chadrs

    I'm unaware of such change.
    May you send the Pages document to my mailbox ?
    Click my blue name to get my address.
    I would check the way it behaves on my own system.
    This way we would know if the culprit is the doc or your system.
    You wrote "I tried all the font solutions found on here and everything is validated and I don't think it's a font issue."
    Must I understand that you trashed the fonts cache file dedicated to iWork ?
    If you didn't (what I assume), trash it for see.
    This file is :
    <startupVolume>:Users:<yourAccount>:Library:Caches:com.apple.iWork.fonts
    For safe I repeat that under Lion, to reach this Library folder we must press the option key while opening the menu "Go to" to be able to trigger the menu item "Library".
    Yvan KOENIG (VALLAURIS, France)  mercredi 14 décembre 2011 21:36:02
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My iDisk is : <http://public.me.com/koenigyvan>
    Please : Search for questions similar to your own before submitting them to the community

  • Getting a reistry error after installing telling me to reinstall itunes

    I am getting a registry error after installing iTunes and tells me that the drivers and data associated with importing CDS or Burning CDs cannot be recoginized and to reinstall Itunes... I have done this about five times now and have removed my computer of all traces of iTunes and am still getting this error. if someone could help it would be greatly apperciated.
    Thanks,

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • When I try to upload a web gallery from Lightroom5.4  to business cataylst I get an unknown error

    Im using the latest lightroom and BC software but when I follow the videos to create and post a lightroom web gallery into a BC hosted site I just get an unknown error message. IVe watched every video and  still get the same outcome!

    I have this error also when I try to upload to the PearsonMyLabandMastering site. I have uploaded files using Firefox extensively up until this week. I cannot say for sure, but I don't believe it happened until after I upgraded to 7.0.
    BTW, the files upload just fine with Chrome. I did not check IE.

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